Specifications

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Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 1 Alarm Troubleshooting
Note You can also place the cursor over the card graphic to display a popup identifying the
card as active or standby.
b. In the node view, select the Maintenance > XC Cards tabs.
c. From the Cross Connect Cards menu, choose Switch.
d. Click Yes on the Confirm Switch dialog box.
Note After the active cross-connect goes into standby, the original standby slot becomes
active. This causes the ACT/STBY LED to become green on the former standby card.
Step 7 If the alarm does not clear after the cross-connect side switch, the problem may lie in the backplane. Call
the Technical Assistance Center (TAC) at 1-877-323-7368 to discuss the case and possibly open a
returned materials authorization (RMA).
1.3.32 CTNEQPT-PBXPROT
• Critical, Service affecting
This alarm indicates a failure of the main payload between the protect cross-connect
(XC/XCVT/XC10G) card in Slot 10 and the reporting traffic card in Slot X. The cross-connect card and
the reporting card are no longer communicating through the backplane. The problem exists in either the
cross-connect card, the reporting traffic card, or the backplane.
Note X is equal to the number of the card slot for numbers 1 – 6. If X is 7 or greater, add 5 to X to determine
the actual card slot. For example, CTNEQPT-PB7PROT signifies Slot 12, not Slot 7.
Note If all traffic cards show this alarm, physically reseat the standby TCC+ card. If this fails to clear the
alarm, replace the standby TCC+ card. Do not physically reseat an active TCC+ card. This disrupts
traffic.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454.
Plug the wristband cable into the ESD jack located on the lower-right outside edge of the shelf
assembly.
Procedure: Clear the CTNEQPT-PBXPROT Alarm
Step 1 Perform a software reset on the standby cross-connect (XC/XCVT/XC10G) card:
a. Display the node view.
b. Position the cursor over the slot reporting the alarm.
c. Right-click and choose RESET CARD.