Specifications

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Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 1 Alarm Troubleshooting
Step 7 If the alarm does not clear after the cross-connect side switch, the problem may be located in the
backplane. Call the Technical Assistance Center (TAC) at 1-877-323-7368 to discuss the case and
possibly open a returned materials authorization (RMA).
1.3.31 CTNEQPT-PB1WORK
• Critical, Service affecting
An Interconnection Equipment Failure - Active Payload Bus alarm occurs when digital traffic is being
lost between the cross-connect (XC/XCVT/XC10G) card and the reporting traffic card. The problem lies
in the XCVT card, the backplane or both the XCVT card and the backplane.
Caution All traffic on the reporting card may be lost after this alarm is reported.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454.
Plug the wristband cable into the ESD jack located on the lower-right outside edge of the shelf
assembly.
Procedure: Clear the CTNEQPT-PB1WORK Alarm
Step 1 Ensure that the reporting traffic card is physically present. Record the card type.
Step 2 Click the Inventory tab to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, complete the “Clear the MEA Alarm
on a Cross-Connect or Line Card” procedure on page 1-59.
Step 3 Perform a software reset of the traffic card:
a. Display the CTC node view.
b. Position the cursor over the slot reporting the alarm.
c. Right-click and choose RESET CARD.
Step 4 If the software reset does not clear the alarm, physically reseat the reporting traffic card.
Step 5 If physically reseating the reporting traffic card does not clear the alarm, replace the card.
Note When you replace a card with an identical type of card, you do not need to make any changes
to the database.
Step 6 If troubleshooting the reporting traffic card did not clear the alarm, perform a side switch of the
cross-connect card.
a. Determine the active cross-connect card. The ACT/STBY LED of the active card is green. The
ACT/STBY LED of the standby card is amber.