Specifications

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Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 2 General Troubleshooting
2.3.7 Different CTC Releases Do Not Recognize Each Other
This situation is often accompanied by the INCOMPATIBLE-SW alarm. The software loaded on the
connecting workstation and the software on the TCC+ card are incompatible. This occurs when the
TCC+ software is upgraded but the PC has not yet upgraded the compatible CTC jar file. It also occurs
on log-in nodes with compatible software that encounter other nodes in the network that have a newer
software version.
Note Remember to always log into the ONS node with the latest CTC core version first. If you initially log
into an ONS node running a CTC core version of 2.2 or lower and then attempt to log into another
ONS node in the network running a higher CTC core version, the lower version node will not
recognize the new node.
Procedure: Launch CTC to Correct the Core Version Build
Step 1 Exit the current CTC session and completely close the browser.
Step 2 Start the browser.
Step 3 Type the ONS 15454 IP address of the node that reported the alarm. This can be the original IP address
you logged on with or an IP address other than the original.
Step 4 Log into CTC. The browser will download the jar file from CTC.
Note After Release 2.2.2, the single CMS .jar file evolved into core and element files. Core files
are common to both the ONS 15454 and ONS 15327, while the element files are unique to
the particular product. For example, the ONS 15327 Release 1.0 uses a 2.3 core build and a
1.0 element build. To display the CTC Core Version number, from the CTC menu bar click
Help > About CTC. This lists the Core and Element builds discovered on the network.
2.3.8 Username or Password Do Not Match
A mismatch often occurs concurrently with a NOT-AUTHENTICATED alarm. The username or
password entered do not match the information stored in the TCC+. All ONS nodes must have the same
username and password created to display every ONS node in the network. You can also be locked out
of certain ONS nodes on a network if your username and password were not created on those specific
ONS nodes.
ONS 15454 Release 3.0 Yes Yes
ONS 15454 Release 3.1 Yes Yes
Table 2-2 JRE Compatibility (continued)
ONS Software Release JRE 1.2.2 Compatible JRE 1.3 Compatible