Specifications

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Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 2 General Troubleshooting
Figure 2-11 Deleting the CTC cache
Procedure: Delete the CTC Cache File Manually
Step 1 To delete the jar files manually, from the Windows start menu select Find > Files and Folders.
Step 2 Enter *.jar in the Named field on the Find dialog box and click Find Now.
Step 3 Click the Modified column on the Find dialog box to find the jar files that match the date when you
downloaded the files from the TCC+.
Step 4 Highlight the files and press the keyboard Delete key.
Step 5 Click Yes at the Confirm dialog box.
2.3.4 Node Icon is Grey on CTC Network View
Occasionally, the CTC network view shows one or more node icons as grey in color and without a node
name. This can be caused by different CTC releases not recognizing each other, the username/password
on the gray nodes not matching, no IP connectivity existing between nodes, or a lost DCC connection.