Troubleshooting guide

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Release Notes for Cisco ONS 15454 Release 7.0.2
OL-11368-01
Caveats
Note CTC does not support adding/creating more than 5 circuits in auto-ranged provisioning. This is as
designed.
Note In releases prior to 4.6 you could independently set proxy server gateway settings; however, with Release
4.6.x and forward, this is no longer the case. To retain the integrity of existing network configurations,
settings made in a pre-4.6 release are not changed on an upgrade to Release 7.0.x. Current settings are
displayed in CTC (whether they were inherited from an upgrade, or they were set using the current GUI).
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A DS3XM-12 card in portless mode does not send DS1 AIS on the DS1 ports when there is an incoming
DS3 failure, such as DS3 AIS or DS3 MISM. The downstream DS1 facilities alarm is reported as LOF
rather than AIS. This issue will be resolved in Releases 7.0.4 and 8.0.
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When you try delete a provisionable patchcord (PPC) from the CTC Provisioning > PPC tab, sometimes
CTC fails to refresh the screen and the PPC deletion appears to have failed. The workaround is to restart
into CTC. This issue is resolved in Release 7.2.
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Deleting a monitor circuit and its parent at the same time might result in a PARTIAL parent circuit. To
avoid this, delete the monitor circuit before deleting the parent circuit. This issue will not be resolved
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The software Activating progress popup window might fail to automatically close during multiple or
parallel software activations. If this occurs you must manually close the popup window. The following
error message might also be raised and need to be closed:
“EID-3251 Unable to complete requested action. Unable to activate because the working software
version is newer than the protect one.”
To ensure that all nodes are using the correct software version you should close and restart CTC. This
issue will be resolved in a future release.
Mismatch Equipment Attributes Alarm on EIA
In Release 6.0 a Mismatch Equipment Attributes (MEA) alarm is raised incorrectly against the B-Side
BIC (EIA) on an ONS 15454 node using the 15454-SA-HD (high density) chassis with 1BNCB48,
1BNCB24, or 1SMBB84 EIAs installed. The 1BNCB48, 1BNCB24, and 1SMBB84 EIA panels are
compatible with the 15454-SA-HD shelf assembly; however, the software in Release 6.0 fails to
recognize their compatibility. The MEA alarm raised as a result of this issue is not service impacting,
but does cause a standing alarm.