Specifications

10-11
Cisco ONS 15216 EDFA2/EDFA2-A Operations Guide, R2.4
July 2004
Chapter 10 Troubleshooting
10.2.6 No Response from RS-232 Port
Step 6 At the hostname prompt, enter the following command:
hostname :edfaboot% srom cfg boot display
Check that the entries are complete and accurately reflect the image file names. Use the srom cfg boot
modify command to correct the boot entries as needed.
Step 7 When the problems with the images and boot entries have been completed, enter the following
command:
hostname :edfaboot% processor reset
The ONS 15216 EDFA2 should boot up properly. If not, use this procedure again to correct any
remaining problems.
10.2.6 No Response from RS-232 Port
If the ONS 15216 EDFA2 does not respond when connected to the RS-232 (EIA/TIA-232) port, check
that the physical connection is good, that power is supplied to the unit (POWER LED is on or flashing),
that the DB-9 pinout is correct (see the “3.4.4.6 PC Connection via Modem” section on page 3-14), that
the port speed and communications configuration are correct (see the “3.4.3.2 Serial Connection
Procedure” section on page 3-8), and that any terminal server settings (if used) are correct.
10.2.7 No Response from LAN Port
If the ONS 15216 EDFA2 does not respond on the RJ-45 LAN port, check that the physical connection
is good, that power is supplied to the unit (POWER LED is on or flashing), that the IP address and subnet
mask are correct (RTRV-NE-GEN command from RS-232 port), and that the application (Telnet) is
trying to access the correct IP address.
To connect using the RS-232 port, see the “3.4.3.2 Serial Connection Procedure” section on page 3-8.
Check the IP settings using RTRV-NE-GEN (Example 10-6).
Check the two LAN port LEDs to be sure that there is a connection to the unit (the left Ethernet socket
LED is on) and that traffic is flowing (the right Ethernet socket LED is on or flashing). If the unit is not
booting correctly and is continuously resetting itself, you must us the RS-232 port to address the issue
as detailed in the “10.2.5 Complete Boot Up Failure” section on page 10-10.
Example 10-6 Checking IP Settings
Amp01:ONS15216 EDFA2> RTRV-NE-GEN:AMP01::ALL::;
þAmp01 2004-03-17 00:37:40
M þall COMPLD
þ"EQPT:NAME=Amp01,IPADDR=10.7.4.113,IPMASK=255.255.255.0,DEFRTR=10.7.4.1,MACADDR=059a383d9
7,BOOTRECORDTYPE1=FLASH,BOOTFILENAME1=15216EdfaSw_2.3.0,BOOTIPADDR1=0.0.0.0,BOOTRECORDTYPE
2=TFTP,BOOTFILENAME2=users/misc/15216EdfaSw_2.1.0,BOOTIPADDR2=10.75.0.32,CLI=TL1"
;
10.2.8 LAN Port Activity LED Stays On
Release Notes 2.1.0, 2.2.1, and 2.3.0 Caveat CSCdx41604. Ethernet activity LED initialization.