Specifications

C-1

Content Services Switch Getting Started Guide

78-11766-01

APPENDIX

Troubleshooting

This appendix provides general troubleshooting information for the CSS

components. It includes the following sections:

• Troubleshooting the Console Interface

• Troubleshooting the CSS Power Supply

• Troubleshooting the CSS 11800 Modules

• Troubleshooting the Boot Process

• Log File Information

Information in this appendix applies to the CSS 11050, CSS 11150, and

CSS 11800 Content Services Switches except where noted.

Troubleshooting the Console Interface

Table C-1 lists common communications problems that may exist between the

CSS and a console. Ensure the console settings are configured to:

• Baud Rate - 9600

• Data Bits - 8

• Flow Control - none

• Parity - none

• Stop Bits -1

For information on console cable pinouts, refer to Appendix B, Cable Pinouts.