User's Manual
Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
OL-23802-02
To reset the switch in one of these ways:
 • Press the Reset button on the rear panel.
 • Press and hold the Mode button. The switch LEDs begin blinking after about  
3 seconds. Continue holding down the Mode button. The LEDs stop blinking 
after 7 more seconds, and the switch reboots.
The switch now behaves like an unconfigured 
switch. You can enter the switch IP 
information by using Express Setup as described in the “Running Express Setup” 
section on page 4.
Accessing Help Online
First look for a solution to your problem in the troubleshooting section of the 
switch hardware installation guide or the switch software configuration guide on 
Cisco.com. You can also access the Cisco Technical Support and Documentation 
website for a list of known hardware problems and extensive troubleshooting 
documentation.
For More Information
For more information about the switch, see these documents on Cisco.com:
 • Release Notes for the Catalyst 3560-C Switch
 • Release Notes for the Catalyst 2960-C Switch
  • Catalyst 3560-C and 2960-C Switch Hardware Installation Guide
 • Regulatory Compliance and Safety Information for the Catalyst 3560-C and 
2960-C Switches
  • Catalyst 2960 and 2960-S Switch Software Configuration Guide 
  • Catalyst 2960 and 2960-S Switch Command Reference 
 • Catalyst 3560 Switch Software Configuration Guide
 • Catalyst 3560 Switch Command Reference 
 • Catalyst 3750, 3560, 3550, 2975, 2970, 2960, and 2960-S Switch System 
Message Guide










