Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6 October 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS CHAPTER 1 Installing Cisco Unified Videoconferencing Manager Pre-installation 1-1 Minimum System Requirements 1-1 Installing the Server Operating System LDAP Server Types 1-3 Supported Devices 1-3 SNMP Service 1-3 Port Requirements 1-3 1-1 1-2 How to Install Cisco Unified Videoconferencing Manager 1-4 Installing Cisco Unified Videoconferencing Manager 1-5 Installing Cisco Unified Videoconferencing Desktop 1-6 How to Perform Post-installation Procedures 1-8 Confirming Installation 1-8 Running t
Contents Installation Guide for Cisco Unified Videoconferencing Manager Release 5.
CH A P T E R 1 Installing Cisco Unified Videoconferencing Manager • Pre-installation, page 1-1 • How to Install Cisco Unified Videoconferencing Manager, page 1-4 • How to Perform Post-installation Procedures, page 1-8 • Uninstalling Cisco Unified Videoconferencing Manager, page 1-10 Pre-installation Read this section before installing Cisco Unified Videoconferencing Manager.
Chapter 1 Installing Cisco Unified Videoconferencing Manager Pre-installation • Cisco MCS 7845 Series – MCS-7845-H2 – MCS-7845-I2 Installing the Server Operating System Cisco Unified Videoconferencing Manager Release 5.6 requires the servers to run the Cisco Media Convergence Server operating system, which is a Cisco Systems version of the Windows 2003 version 1.3b. This version of the operating system is shipped automatically to customers purchasing this product for the first time.
Chapter 1 Installing Cisco Unified Videoconferencing Manager Pre-installation LDAP Server Types Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003. Supported Devices Cisco Unified Videoconferencing Manager supports the following devices: • Cisco IOS H.323 Gatekeeper • Cisco Unified Communications Manager • Microsoft LCS 2005 SP1 • Microsoft OCS 2007 • Broadsoft IPCentrix • Cisco Unified Videoconferencing 3500 MCU versions 4.4 and 5.
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Install Cisco Unified Videoconferencing Manager Table 1-1 Required Ports (continued) Protocol Ports Type Direction Purpose Destination SNMP 161 UDP In from Resource Manager and Network Manager Configuration/Status Cisco Unified Videoconferencing Manager FTP 21 TCP In from Network Manager Log retrieval Cisco Unified Videoconferencing Manager XML 3271 TCP Local connection Resource Manager connects to the Cisco Unifi
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Install Cisco Unified Videoconferencing Manager Installing Cisco Unified Videoconferencing Manager Procedure Step 1 Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard. Step 2 Click Next in the Introduction window. Step 3 Read and accept the license agreement in the License Agreement window, and then click Next. Step 4 In the Installation Type window, leave the default option and click Next.
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Install Cisco Unified Videoconferencing Manager Step 18 Create an administrator account for accessing the application in the Account Login Information window. With this account, you can access Cisco Unified Videoconferencing Manager. Step 19 Review the installation summary in the Pre-installation Summary window, and then click Install to proceed with the installation. Note Do not interrupt the installation.
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Install Cisco Unified Videoconferencing Manager Step 4 In the Welcome window, click Next. Step 5 In the License Agreement window, read the agreement, choose I accept the terms in the license agreement, and then click Next. Step 6 In the Customer Information window, enter information for software registration, choose the user access option for Desktop, and then click Next.
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Perform Post-installation Procedures c. Choose Disable streaming for this Cisco Unified Videoconferencing Desktop to disable streaming for the Desktop server that you are currently configuring. Step 12 In the Cisco Unified Videoconferencing Desktop Hostname Configuration window, specify the hostname of the server that clients should use to connect to the Desktop. Note Make sure that you specify the hostname that clients can resolve.
Chapter 1 Installing Cisco Unified Videoconferencing Manager How to Perform Post-installation Procedures Step 3 Verify that the Resource Manager login window appears. Step 4 Verify that you can log in to the web interface using the administrator account specified in the installation process. Running the Cisco Unified Videoconferencing Manager Service Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server.
Chapter 1 Installing Cisco Unified Videoconferencing Manager Uninstalling Cisco Unified Videoconferencing Manager Obtaining a License At the end of the installation process, a temporary license is automatically installed. This license is valid for 30 days. To obtain an Cisco Unified Videoconferencing Manager license, perform a procedure described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at http://www.cisco.com/en/US/products/ps7088/prod_installation_guides_list.
CH A P T E R 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data You can back up and restore the Cisco Unified Videoconferencing Manager database and configuration files. Only backup and restore of the database and configuration files within the same Cisco Unified Videoconferencing Manager version is supported. Do not attempt to backup the database and configuration files from an old Cisco Unified Videoconferencing Manager version and restore these files to a newer version.
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Back up Cisco Unified Videoconferencing Manager Data How to Back up Cisco Unified Videoconferencing Manager Data • Backing Up the Internal Database, page 2-2 • Backing Up an MSSQL 2005/2000/MSDE Database, page 2-2 • Back-up File Locations for Configuration Files, page 2-3 • Backing Up Branding and Sound Files, page 2-4 • Backing Up the License, page 2-4 Backing Up the Internal Database Procedure Step 1 Open
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Back up Cisco Unified Videoconferencing Manager Data Back-up File Locations for Configuration Files This section describes how to back up the following files by copying them to a safe physical location.
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data OCS 2007 Connector Files Cisco Unified Videoconferencing Manager version 5.6 or later supports OCS 2007. Back up the following files: • ICM_HOME\jboss\server\default\deploy\vcs.ear\ocs.war\jsp\oc\tab.xml • ICM_HOME\sipserver\conf\SIPConfig.xml where ICM_HOME is the Cisco Unified Videoconferencing Manager installation directory.
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data Restoring Configurations Procedure Step 1 Stop the Cisco Unified Videoconferencing Manager service • Go to Control Panel > Administrative Tools > Services. • Locate the service named “Cisco Unified Videoconferencing Manager” and stop it. Step 2 Restore the database—see the“Restoring the Internal Database” section on page 2-5.
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data Step 4 Run the following command to restore the content that has been dumped into the backup file to the database: mysql> source mydump Step 5 Run the following command to exit the MySQL command line window: mysql > exit Restoring an MSSQL 2005/2000/MSDE Database This section is only relevant if your Cisco Unified Videoconferencing Manager installation is using a
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data “temp_user” is the name of the database user “temp_db” is the name of the database “temp_user_password” is the database user password. Its value should be the same as the “temp_user” password from the old backup database. You can create a new password if you wish. Update the new password in the mssql-ds.xml file in clear text, as shown below.
Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data How to Restore Cisco Unified Videoconferencing Manager Data Restoring Branding and Sound Files Copy the configuration files listed in the “Backing Up Branding and Sound Files” section on page 2-4 back to their appropriate directory. Restoring the License Procedure Step 1 Go to Start > All Programs > Cisco Unified Videoconferencing Manager > Update License. Step 2 For Cisco Unified Videoconferencing Manager version 5.
