Catalyst 3560-C and 2960-C Switch Hardware Installation Guide March 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Related Publications i-viii Obtaining Documentation and Submitting a Service Request CHAPTER 1 Product Overview 1-1 Switch Models 1-1 i-viii Front Panel 1-2 10/100 and 10/100/1000 Fast Ethernet Downlink Ports 1-5 PoE Ports (Switches with PoE Ports) 1-5 PoE Pass-Through 1-6 PoE Uplink Ports (Catalyst 2960CPD-8TT-L, 2960CPD-8PT-L, and 3560CPD-8PT-S) 1-8 PoE-Capable Downlink Ports (Catalyst 2960CPD-8PT-L, 3560CG-8PC-S, 3560CPD-8PT-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and
Contents CHAPTER 2 Switch Installation 2-1 Preparing for Installation 2-1 Warnings 2-1 Installation Guidelines 2-3 Equipment That You Supply 2-4 Box Contents 2-4 Powering the Switch 2-4 Verifying Switch Operation 2-5 Mounting the Switch 2-5 On a Desk or Shelf (without Mounting Screws) 2-6 Desk, Shelf, or Wall (with Mounting Screws) 2-6 Desk- or Shelf-Mounting 2-6 Under the Desk- or Shelf-Mounting 2-8 Wall-Mounting 2-10 With a Mounting Tray 2-13 Mounting Tray with Screws 2-13 Mounting Tray with a Ma
Contents Switch LEDs 3-2 Switch Connections 3-2 Bad or Damaged Cable 3-2 Ethernet and Fiber-Optic Cables 3-2 Link Status 3-2 10/100 and 10/100/1000 Port Connections 3-3 10/100 PoE or PoE+ Port Connections 3-3 SFP Module 3-3 Interface Settings 3-3 Ping End Device 3-3 Spanning Tree Loops 3-4 Switch Performance 3-4 Speed, Duplex, and Autonegotiation 3-4 Autonegotiation and Network Interface Cards 3-4 Cabling Distance 3-4 Resetting the Switch 3-5 Finding the Switch Serial Number APPENDIX A Technical Speci
Contents Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver C-6 Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver Entering the Initial Configuration Information IP Settings C-7 Completing the Setup Program C-7 C-6 C-7 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide vi OL-23803-02
Preface This guide describes the hardware features of the Catalyst 3560-C and 2960-C switches. It describes the physical and performance characteristics of the switch, explains how to install it, and provides troubleshooting information. This guide does not describe system messages that you might receive or how to configure your switch. See the switch software configuration guide, the switch command reference, and the switch system message guide on Cisco.com. Note Caution Warning Means reader take note.
Preface Related Publications Related Publications http://www.cisco.com/go/cat3560c_docs http://www.cisco.com/go/cat2960c_docs Note Before installing, configuring, or upgrading the switch, see the release notes on Cisco.com for the latest information.
CH A P T E R 1 Product Overview The Catalyst 3560-C and 2960-C of switches, also referred to as the switch, are Ethernet switches to which you can connect devices such as Cisco IP Phones, Cisco Wireless Access Points, workstations, and other network devices such as servers, routers, and other switches. You can deploy these switches outside of the traditional wiring closet environment, such as in office workspaces, hotel rooms, slot machines, kiosks, and classrooms.
Chapter 1 Product Overview Front Panel Table 1-1 Switch Model Descriptions (continued) Switch Model Description Catalyst 3560C-8PC-S 8 10/100 PoE+ ports and 2 dual-purpose ports. Catalyst 3560C-12PC-S 12 10/100 PoE+ ports and 2 dual-purpose ports. 1. PoE = Power over Ethernet 2.
Chapter 1 Product Overview Front Panel Figure 1-1 Catalyst 2960CPD-8PT-L Front Panel View 6 4 3 2 1 SYS T STA T D PLX 1 2 SPD 3 Series PD 4 PoE 5 C O NSO 6 PD 7 LE 8 PO W ER O VER ETH ERN 282391 M ODE ET 1 2 5 1 Mode button 4 LEDs 2 USB mini-Type B (console) port 5 10/100 PoE ports 3 RJ-45 console port 6 10/100/1000 uplink ports Figure 1-2 Catalyst 3560CG-8PC-S Front Panel View 7 2 1 4 3 5 SYS T STAT D PLX 1 C atalys t35 60 2 SPD M ODE 3 4 PoE 5 -C G Se
Chapter 1 Product Overview Front Panel Figure 1-3 Catalyst 3560CPD-8PT-S Front Panel View 7 2 1 5 4 3 SYS T STAT D PLX 1 C atalys t35 60 2 SPD 3 4 PoE 5 PD C O NSO -C G Se ries PD 6 7 LE 8 PO W ER O VER ETH ERN 208867 M ODE ET 1 2 6 1 Mode button 5 LEDs 2 USB Type A port 6 10/100/1000 PoE ports 3 USB mini-Type B (console) port 7 10/100/1000 uplink ports 4 RJ-45 console port Figure 1-4 Catalyst 2960C-12PC-L Front Panel View 4 3 2 1 SYST STAT 1 3 SPD M ODE
Chapter 1 Product Overview Front Panel Figure 1-5 Catalyst 3560C-12PC-S Front Panel View 4 3 2 1 SYST STAT 1 3 SPD Catalyst 3960-C Series 5 7 PoE 9 2 PoE 11 4 CON SOL E 6 POW ER OVER ETH 255492 DPLX M ODE 8 10 ERN ET 12 1 2 5 6 1 Mode button 4 LEDs 2 USB mini-Type B (console) port 5 10/100 PoE ports 3 RJ-45 console port 6 Dual-purpose ports 10/100 and 10/100/1000 Fast Ethernet Downlink Ports You can set the 10/100 ports to operate at 10 or 100 Mb/s in full-duplex or
Chapter 1 Product Overview Front Panel All 8 or 12 downlink ports on the Catalyst,3560CG-8PC-S, 3560C-8PC-S, and 3560C-12PC-S switches are PoE+ capable. The maximum switch power output is 123.2 W. You can budget the PoE and PoE+: • 15.4 W of PoE output on eight ports • 30 W of PoE+ on four ports On a per-port basis, you control whether or not a port automatically provides power when an IP phone or an access point is connected. The 10/100/1000 PoE ports use RJ-45 connectors with Ethernet pinouts.
Chapter 1 Product Overview Front Panel Figure 1-6 PoE Pass-Through 1 MODE CONSOL E SYST XPS STAT EN S-PWR SPEED DUPLX MAST STACK 1 2 3 4 5 6 7 8 9 PoE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 C3KX-NM -10G 24 25 26 27 28 29 30 31 32 33 34 35 NETWOR MODULEK 36 37 38 39 40 41 42 43 44 45 46 Catalyst 3750-X 47 48 PoE+48 G1 G2/TE1 G3 2 G4/TE2 3 SYST STAT SPD 1 2 3 PoE CONSOLE PD POWER OVER ETHER NET 4 5 6 Series 7 PD 8 1 2 4 13:02
Chapter 1 Product Overview Front Panel Table 1-2 PoE Budgeting for the Catalyst 2960CPD-8PT-L Powering Options on the Uplink Ports Power Sent from Uplink Switches Available PoE budget 1 PoE uplink 15.4 W – 2 PoE uplinks 30.8 W 7W 1 PoE+ uplink 30 W 7W 2 PoE+ uplinks 60 W 22.4 W 1 PoE and 1 PoE+ uplink 45.4 W 15.4 W I Cisco UPOE uplink 60 W 30.8 W1 2 Cisco UPOE uplinks 120 W 30.8 W1 Auxiliary power input – 22.4 W (30.82) 1. The second UPOE uplink is a backup. 2.
Chapter 1 Product Overview Front Panel PoE-Capable Downlink Ports (Catalyst 2960CPD-8PT-L, 3560CG-8PC-S, 3560CPD-8PT-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and 3560C-12PC-S) Depending upon the available PoE budget, these switches can power other PoE-capable devices such as IP phones, access points, and so on. See Table 1-2 for PoE budgeting information. See Figure 1-6. For information on powering the switches, see the “Powering the Switch” section on page 2-4.
Chapter 1 Product Overview Front Panel • GLC-FE-100BX-U= • CWDM SFPs For information about SFP modules, see your SFP module documentation and the “Installing SFP Modules” section on page 2-31. For cable specifications, see the “SFP Module Cables” section on page B-3. Management Ports You can connect the switch to a PC running Microsoft Windows or to a terminal server through either the RJ-45 console port or the USB mini-Type B console port, also referred to as the USB-mini console port.
Chapter 1 Product Overview Front Panel LEDs You can use the switch system and port LEDs to monitor switch activity and performance. Switch Panel LEDs Figure 1-8 Switch LEDs 8 SY ST STAT D PLX 1 2 SP D M ODE 3 4 PoE 5 C O NS O 6 PD 7 LE 8 PO W ER O VE 1 R ETH ER N ET 282393 2 3 4 5 6 7 1 Mode button 5 SPD LED (speed) 2 SYST LED (system) 6 PoE LED1 3 STAT LED (status) 7 PD LED2 (powered device) 4 DPLX LED (duplex) 8 Port LEDs 1. Applicable to switches with PoE ports.
Chapter 1 Product Overview Front Panel System LED Table 1-4 System LED Color System Status Off System is not powered on. Green System is operating normally. Amber System is receiving power but is not operating properly. Console LEDs The console LEDs show which console port is in use. See Figure 1-1 and Figure 1-2 for the LED locations. If you connect a cable to a console port, the switch automatically uses that port for console communication.
Chapter 1 Product Overview Front Panel Modes for Port LEDs The port LEDs, as a group or individually, display information about the switch and about the individual ports (Table 1-5). Table 1-6 Modes for Port LEDs LED Port Mode Description STAT Port status The port status. This is the default mode. DUPLX Port duplex status The port duplex mode: full duplex or half duplex. SPD Port speed The port operating speed: 10, 100, or 1000 Mb/s. Powered device The status of the uplink port.
Chapter 1 Product Overview Front Panel PoE LED Even if the PoE mode is not selected, the LED shows PoE problems when they are detected (Table 1-8). The PoE LED is only on the switches that support PoE. Table 1-8 PoE LED Color Meaning Off PoE is not enabled. Green PoE is enabled. Ports are functioning correctly. Blinking amber • PoE mode is not selected. • At least one of the 10/100 or 10/100/100 PoE ports has been denied power. or • At least one of the ports has a PoE fault.
Chapter 1 Product Overview Rear Panel Figure 1-9 Dual-Purpose LEDs 1 2 Catalyst 3560-CG Series PoE 8 3 9 10 7 6 5 208872 4 1 SFP module port LED 5 RJ-45 port LED 2 SFP module port LED 6 RJ-45 port LED 3 SFP module slot 7 RJ-45 connector 4 RJ-45 connector 8 SFP module slot • A reset button • A security slot • An AC power connector or a power adapter connector • Heat sink fins (Catalyst 3560CG-8PC-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and 3560C-12PC-S switches) Rear
Chapter 1 Product Overview Rear Panel Figure 1-11 Catalyst 3560CG-8PC-S Switch Rear Panel AUX 53 V 1 208909 RESET , 1.5A 2 3 4 1 Security slot 3 Heat sink fins 2 Reset button 4 AC power connector Internal Power Supply All switches except the Catalyst 2960CPD-8TT-L, 2960CPD-8PT-L, and 3560CPD-8PT-S are powered through their internal power supplies. The internal power supply is an autoranging unit that supports input voltages between 100 and 240 VAC.
Chapter 1 Product Overview Management Options Security Slots The switches have security slots on the rear panel. You can install an optional cable lock, such as the type that is used to secure a laptop computer, to secure the switch. Figure 1-13 shows the slot on a rear panel. Figure 1-13 Switch Left Panel 1 AUX 53 V 1 , 1.5A 208875 RESET Security slot Reset Button You can use press the reset button to power-cycle the switch. See Figure 1-13.
Chapter 1 Product Overview Network Configurations • Cisco IOS CLI The switch CLI is based on Cisco IOS software and supports desktop-switching features. You can configure and monitor the switch and switch cluster members from the CLI. You can access the CLI either by connecting your management station directly to the switch console port or by using Telnet from a remote management station. See the switch command reference on Cisco.com for more information.
CH A P T E R 2 Switch Installation This chapter describes how to start your switch and how to interpret the power-on self-test (POST) that ensures proper operation. It also describes how to install the switch.
Chapter 2 Switch Installation Preparing for Installation Warning Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Chapter 2 Switch Installation Preparing for Installation Warning For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection: 10/100/1000 Ethernet.
Chapter 2 Switch Installation Powering the Switch • Temperature around the unit does not exceed 113°F (45°C). If the switch is installed in a closed environment or in a multirack assembly, the temperature around it might be greater than normal room temperature. • Humidity around the switch must not exceed 95 percent. • Altitude at the installation site must not be greater than 10,000 feet (3,049 meters). • Do not place any items on the top of the switch.
Chapter 2 Switch Installation Verifying Switch Operation You can use both the uplink port and the auxiliary power adapter. However, the auxiliary power input takes precedence. Note Catalyst 3560CPD-8PT-S • Connect a 10/100/1000 uplink port to a PoE+ switch, such as a Catalyst 3750-X. Or • Note Plug the auxiliary power adapter cord into the switch AUX power connector and into an AC power outlet. You can use both the uplink port and the auxiliary power adapter.
Chapter 2 Switch Installation Mounting the Switch On a Desk or Shelf (without Mounting Screws) Step 1 Locate the adhesive strip with the rubber feet in the accessory kit. Step 2 Remove the four rubber feet from the adhesive strip, and attach them to the recessed areas on the bottom of the unit. This prevents the switch from sliding on the desk or shelf. Note Step 3 Warning We strongly recommend that you attach the rubber feet. Doing so helps prevent airflow restriction and overheating.
Chapter 2 Switch Installation Mounting the Switch Figure 2-1 Installing the Mounting Screws on Top of a Desk or a Shelf 2 3 210096 1 1 Screw template 3 2 Screws Desk or shelf Step 3 Peel the adhesive strip off the bottom of the screw template, and attach it to the top of the desk or shelf. Step 4 Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the three screw template slots.
Chapter 2 Switch Installation Mounting the Switch Figure 2-2 Mounting the Switch on Top of a Desk or Shelf SYS T STA T D PLX 1 2 SPD 3 Series PD 4 PoE 5 C O NSO 6 PD 7 LE 8 PO W ER O VER ETH 282394 M ODE ERN ET 1 2 3 1 2 1 Slides on this way 3 2 Screws Desk or shelf After you mount the switch, see the “After Installing the Switch” section on page 2-31 for information about configuring the switch.
Chapter 2 Switch Installation Mounting the Switch Figure 2-3 Installing the Mounting Screws Under a Desk or Shelf 1 2 3 1 Desk or shelf 3 Screws 2 Screw template 4 Adhesive 250146 4 3 Step 4 Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the three screw template slots. Step 5 Insert three screws in the slots on the screw template, and tighten until they touch the top of the screw template.
Chapter 2 Switch Installation Mounting the Switch Figure 2-4 Mounting the Switch Under a Desk or Shelf 1 282395 2 2 1 PO W ER O VER C O NSO ETH ERN ET 8 LE 7 PD 6 5 4 PoE M ODE 3 SPD C atalyst 2 29 60 -C Series PD 1 D PLX STA T SYS T 3 1 Desk or shelf 2 Screws 3 Slides on this way After you mount the switch, see the “After Installing the Switch” section on page 2-31 for information about configuring the switch.
Chapter 2 Switch Installation Mounting the Switch Step 1 Locate the screw template. The template is used to align the mounting screw holes. Note Step 2 Figure 2-5 shows the measurements for the location of the screws on the switch. Position the screw template so that the two side-by-side slots face toward the floor, as shown in Figure 2-6. For the best support of the switch and cables, make sure that you attach the switch securely to a wall stud or to a firmly attached plywood mounting backboard.
Chapter 2 Switch Installation Mounting the Switch Figure 2-6 Installing the Mounting Screws on the Wall 1 2 THIS SID E MOUNT AWAY FROM ING SU RFACE SIDE EN TRY 157828 CABLE 2 3 2 Figure 2-7 Installing the Switch on a Wall 1 2 2 Step 8 2 208926 R E S E T U A X V 53 ,1 A .5 3 Place the switch onto the mounting screws, and slide it down until it locks in place. See Figure 2-7.
Chapter 2 Switch Installation Mounting the Switch With a Mounting Tray The mounting kit (part number CMP-MGNT-TRAY=) is optional. You can order it when you order your switch, or you can order it later from your Cisco representative. The mounting kit ships contents: • Two number-10 Phillips pan-head screws • Three number-8 Phillips pan-head screws • Mounting tray • Magnet You can use the mounting tray by itself with mounting screws, or with a magnet.
Chapter 2 Switch Installation Mounting the Switch Number-8 Phillips pan-head screws 2 Mounting tray 3 Desk or shelf Place the switch onto the mounting screws, and slide the switch until it locks into place. See Figure 2-9.
Chapter 2 Switch Installation Mounting the Switch Step 5 Use the two number-10 Phillips pan-head screws to secure the mounting tray to the switch. See Figure 2-10. Figure 2-10 Securing the Mounting Tray to the Switch 282397 1 SYST STAT DPLX 1 SPD MODE 2 PoE CONSOL E 3 4 PD POWER 5 Series 6 7 PD 8 OVER ETH ERNET 1 2 2 1 Warning 2 Switch Number-10 Phillips pan-head screws To prevent airflow restriction, allow clearance around the ventilation openings to be at least: 3 in. (7.
Chapter 2 Switch Installation Mounting the Switch Place the switch on the mounting tray. See Figure 2-11. Figure 2-11 Placing the Switch on the Mounting Tray 282398 Step 1 SYST STAT DPLX 1 SPD MODE 2 3 PoE 4 5 PD CONSOL E POWER OVER ETHERN 6 Series PD 7 8 ET 1 2 1 2 1 Step 2 2 Switch Mounting tray Use the two number-10 Phillips pan-head screws to secure the mounting tray to the switch. See Figure 2-12.
Chapter 2 Switch Installation Mounting the Switch Warning Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378 Caution Do not wall-mount the switch with its front panel facing up.
Chapter 2 Switch Installation Mounting the Switch In a Rack Installing the switch in a rack requires an optional bracket kit that is not included with the switch. You can order these kits from your Cisco representative: Warning • 19-inch rack-mounting brackets (RCKMNT-19-CMPCT=) • 23- and 24-inch rack-mounting brackets (RCKMNT-23-CMPCT=) To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable.
Chapter 2 Switch Installation Mounting the Switch Figure 2-15 shows how to attach a 23-inch bracket to one side of the switch. Follow the same steps to attach the second bracket to the opposite side.
Chapter 2 Switch Installation Mounting the Switch On a DIN Rail The DIN-mount kit (part number CMP-DIN-MNT=) is optional. You can order it when you order your switch, or you can order it later from your Cisco representative.
Chapter 2 Switch Installation Mounting the Switch Step 2 Use the two number-10 Phillips pan-head screws to secure the DIN rail mount to the switch. See Figure 2-18.
Chapter 2 Switch Installation Mounting the Switch Figure 2-19 Mounting the Switch on a DIN Rail 344214 T E S E R X U A 53 V ,1 .5 A 1 1 Switch Step 2 Rotate the switch down toward the DIN rail until the release tabs on the DIN rail mount clicks. Step 3 Lift lightly on the bottom of the switch to ensure that it is firmly locked in place. After you install the switch, see the “After Installing the Switch” section on page 2-31 for information about the switch configuration.
Chapter 2 Switch Installation Mounting the Switch Removing the Switch from a DIN Rail Step 1 Ensure that power is removed from the switch, and disconnect all cables and connectors from the front panel of the switch. Step 2 Pull down on the DIN rail mount release tabs. As the clips release, lift the bottom of the switch. See Figure 2-20. Figure 2-20 Switch Removal 344246 T E S E R X U A 53 V ,1 .
Chapter 2 Switch Installation Installing a Cover for the Reset Button (Optional) Installing a Cover for the Reset Button (Optional) You can cover the reset button to prevent accidental or unauthorized reset of your switch. To install a cover on the reset button: 1. Locate the cover (in the accessory kit). 2. Remove the adhesive sticker from the back of the cover. 3. Apply the cover on the switch. See Figure 2-21 and Figure 2-22 as examples. You can apply the cover to other switch models as well.
Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Installing the Power Cord Retainer (Optional) Note This section applies to switches with an AC power connector. The power cord retainer part number (PWR-CLP=) is optional. You can order it when you order your switch, or you can order it later from your Cisco representative. Step 1 Choose the sleeve size of the power cord retainer based on the thickness of the cord. The smaller sleeve can be snapped off and used for thin cords.
Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Step 3 Slide the retainer through the first latch. See Figure 2-24. Figure 2-24 Sliding the Retainer Through the Latch RESET 208985 1 3 2 Step 4 1 AC power cord 3 2 Smaller sleeve for thin power cords Latch Slide the retainer through the other latches to lock it. See Figure 2-25.
Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Figure 2-26 Sleeve Around the Power Cord 2 1 208987 1 1 Step 6 2 Sleeve for thin power cords AC power cord Secure the AC power cord by pressing on the retainer. See Figure 2-27.
Chapter 2 Switch Installation Installing the Cable Guard (Optional) Installing the Cable Guard (Optional) The cable guard prevents tampering with the cables after the cables are installed. The cable guard (CMP-CBLE-GRD=) is not included with the switch, but you can order it from your Cisco representative. Note You can use the cable guard when the switch is mounted on a desk, under a desk, or on a wall. The cable guard is shipped with these items: Step 1 • Two 0.5 in. (12.
Chapter 2 Switch Installation Installing the Cable Guard (Optional) Step 2 Use the supplied number-10 pan-head screws to attach the cable guard to the switch. See Figure 2-29.
Chapter 2 Switch Installation Installing the Cable Guard (Optional) Figure 2-31 Attaching the Cables to the Switch 2 SYST STAT SPD 1 2 PoE PD CONSOL E POWER OVER 3 4 Catalyst 5 6 7 ETHERN ET 2960-C Series PD 8 1 208918 DPLX MODE 2 1 1 Step 4 2 Cable guard Pivot direction for cable guard pivots Guide the connected cables through the slots in the front of the cable guard. Slide the cable guide in as shown in Figure 2-33. Tighten the screws.
Chapter 2 Switch Installation After Installing the Switch Step 5 (Optional) To attach the cable guard to the desk or wall, use a 0.144-inch (3.7 mm) or a #27 drill bit to drill 1/2-inch (12.7 mm) holes at each of the two mounting locations. Insert the supplied 0.5 in. (12.7 mm) number-8 Phillips wood screws and tighten them as shown in Figure 2-33. Figure 2-33 Securing the Cable Guard to the Desk 1 208919 1 2 1 Number-8 Phillips wood screws 2 Desk or shelf After Installing the Switch 1.
Chapter 2 Switch Installation Removing SFP Modules Warning Class 1 laser product. Statement 1008 Step 1 Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface. Step 2 Find the send (TX) and receive (RX) markings on the module top. On some SFP modules, the TX and RX markings might be replaced by arrows that show the direction of the connection, either send or receive. Step 3 If the module has a bale-clasp latch, move it to the open, unlocked position.
Chapter 2 Switch Installation Connecting Devices to the Ethernet Ports Figure 2-35 Removing a Bale-Clasp Latch SFP Module C atalys t3 5 6 0 5 -C G S er ies P oE 6 7 8 9 208914 10 1 1 Bale clasp Connecting Devices to the Ethernet Ports • Connecting to the 10/100 and 10/100/1000 Ports, page 2-33 • Connecting to the PoE Ports, page 2-34 Connecting to the 10/100 and 10/100/1000 Ports The 10/100 and 10/100/1000 Ethernet ports use RJ-45 connectors with Ethernet pinouts.
Chapter 2 Switch Installation Connecting Devices to the Ethernet Ports Figure 2-36 Connecting to an Ethernet Port C atalys t2 9 6 0 5 -C S eri es P D 6 7 8 1 208915 2 Table 2-1 Ethernet Cables (Auto-MDIX Disabled) Device Crossover Cable1 Straight-Through Cable1 Switch to switch Yes No Switch to hub Yes No Switch to computer or server No Yes Switch to router No Yes Switch to IP phone No Yes 1.
Chapter 2 Switch Installation Where to Go Next restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072 Caution Category 5e and Category 6 cables can store high levels of static electricity.
Chapter 2 Switch Installation Where to Go Next Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 2-36 OL-23803-02
CH A P T E R 3 Troubleshooting • Diagnosing Problems, page 3-1 • Resetting the Switch, page 3-5 • Finding the Switch Serial Number, page 3-5 Diagnosing Problems The switch LEDs provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the device manager, the CLI, or an SNMP workstation. See the software configuration guide, the switch command reference guide on Cisco.
Chapter 3 Troubleshooting Diagnosing Problems Switch LEDs Look at the port LEDs information when troubleshooting the switch. See the “LEDs” section on page 1-12 for a description of the LED colors and their meanings. Switch Connections Bad or Damaged Cable Always examine the cable for marginal damage or failure. A cable might be just good enough to connect at the physical layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors.
Chapter 3 Troubleshooting Diagnosing Problems 10/100 and 10/100/1000 Port Connections A port appears to malfunction: • Verify the status of all ports. See Table 1-7 on page 1-14 for descriptions of the LEDs and their meanings. • Use the show interfaces privileged EXEC command to see if the port is error-disabled, disabled, or shut down. Re-enable the port if necessary. • Verify the cable type. See Appendix B, “Connector and Cable Specifications.
Chapter 3 Troubleshooting Diagnosing Problems Spanning Tree Loops STP loops can cause serious performance issues that look like port or interface problems. A unidirectional link can cause loops. It occurs when the traffic sent by the switch is received by the neighbor, but the traffic from the neighbor is not received by the switch. A broken cable, other cabling problems, or a port issue could cause this one-way communication.
Chapter 3 Troubleshooting Resetting the Switch Resetting the Switch Note Resetting the switch reboots the switch. To reset the switch: 1. At the switch prompt, enter enable, and press Return or Enter. 2. At the Privileged EXEC prompt, switch#, enter setup and press Return or Enter. The switch displays the prompt to run the initial configuration dialog. See Appendix C, “Configuring the Switch with the CLI Setup Program.
Chapter 3 Troubleshooting Finding the Switch Serial Number 208982 Serial Number Location for the Catalyst 3560CG-8PC-S, 3560CG-8PC-S, and the 3560CG-8TC-S POWER OVER ETH PoE SPD DPL X 8 7 6 5 4 3 2 1 9 2 9 1 ERNET CONSO LE MODE Figure 3-2 Series PoE STAT SYST SN: XXXNNNNXXXX 209218 Serial Number Location for the Catalyst 3560CPD-8PT-S Switch POWER OVER ETH PoE SPD DPL X 1 2 2 1 ERNET CONSO LE MODE Figure 3-3 3 4 5 6 7 8 60-CG Catalys t 35 Series PD STAT SYST
Chapter 3 Troubleshooting Finding the Switch Serial Number 330039, 781-00727-01 Serial Number Location for the Catalyst 2960C-8TC-L, 2960C-8TC-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and 3560C-12PC-S Switches POWER CO NSO CON SOLLE E PoE PoE MODE E DPLXX DPL SPD SPD STAT STAT 1 3 2 3 5 4 7 12 10 8 6 4 2 1 ERNET OVER ETH 5 6 7 9 Figure 3-4 11 11 1 21 2 8 Catalyst 3960-C Series Po E SYST SYST SN: XXXNNNNXXXX Catalyst 3560-C and 2960-C Switch Hardware Installation Guide O
Chapter 3 Troubleshooting Finding the Switch Serial Number Catalyst 3560-C and 2960-C Switch Hardware Installation Guide 3-8 OL-23803-02
A P P E N D I X A Technical Specifications Table A-1 Environmental and Physical Specifications for the Catalyst 3560-C and 2960-C Switches Environmental Ranges Operating temperature Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S 23 to 113°F (–5 to 45°C) up to 5000 ft (1524 m) Catalyst 2960CG-8TC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S 23 to 104°F
Appendix A Table A-1 Technical Specifications Environmental and Physical Specifications for the Catalyst 3560-C and 2960-C Switches Environmental Ranges Physical Specifications Weight Catalyst 2960CPD-8TT-L Catalyst 2960CPD-8PT-L Catalyst 2960CG-8TC-L Catalyst 2960C-8TC-L Catalyst 2960C-8TC-S Catalyst 2960C-8PC-L Catalyst 2960C-12PC-L Catalyst 3560CG-8PC-S Catalyst 3560CG-8TC-S Catalyst 3560CPD-8PT-S Catalyst 3560C-8PC-S Catalyst 3560C-12PC-S 2.4 lb (1.08 kg) 2.4 lb (1.08 kg) 3.0 lb (1.35 kg) 2.
Appendix A Technical Specifications Table A-2 Catalyst 3560-C and 2960-C Switch Specifications Power Requirements AC input voltage DC input voltage 100 to 240 VAC (autoranging) • Catalyst 2960CPD-8TT-L: 0.2 to 0.13 A, 50 to 60 Hz • Catalyst 2960CPD-8PT-L: 0.5 to 0.25 A, 50 to 60 Hz • Catalyst 2960CG-8TC-L: 0.34 to 0.2 A, 50 to 60 Hz • Catalyst 2960C-8TC-L: 0.21 to 0.1 A, 50 to 60 Hz • Catalyst 2960C-8TC-S: 0.21 to 0.1 A, 50 to 60 Hz • Catalyst 2960C-8PC-L: 1.59 to 0.
Appendix A Table A-2 Catalyst 3560-C and 2960-C Switch Specifications (continued) Power consumption1 Power rating Technical Specifications • Catalyst 2960CPD-8TT-L: 15 W, 51 BTUs per hour (AC) 14.5 W, 50 BTUs per hour (DC PD) • Catalyst 2960CPD-8PT-L: 44 W, 74 BTUs per hour (AC) 43 W, 70 BTUs per hour (DC PD) • Catalyst 2960CG-8TC-L: 17.
Appendix A Technical Specifications Table A-3 PoE Power Consumption Switch Catalyst 2960CPD-8PT-L Consumption without PoE Consumption with PoE 14.5 W 43 W 1 Available PoE 22.4 W1 51 W2 30.82 Catalyst 2960C-8PC-L 17.1 W 157 W 123.2 W Catalyst 2960C-12PC-L 18.6 W 158 W 123.2 W 21.7 W 1 15.4 W1 Catalyst 3560CPD-8PT-S 40 W 51 W2 23.82 Catalyst 3560CG-8PC-S 23.9 W 158 W 123.2 W Catalyst 3560C-8PC-S 17.3 W 158 W 123.2 W Catalyst 3560C-12PC-S 19.1 W 159 W 123.2 W 1.
Appendix A Technical Specifications Catalyst 3560-C and 2960-C Switch Hardware Installation Guide A-6 OL-23803-02
A P P E N D I X B Connector and Cable Specifications • Connector Specifications, page B-1 • Cables and Adapters, page B-3 Connector Specifications • 10/100 and 10/100/1000 Ports, page B-1 • SFP Module Connectors, page B-2 • Dual-Purpose Ports, page B-2 • Cables and Adapters, page B-3 10/100 and 10/100/1000 Ports The 10/100 and 10/100/1000 Ethernet ports on switches use RJ-45 connectors and Ethernet pinouts with internal crossovers. Figure B-1 and Figure B-2 show the pinouts.
Appendix B Connector and Cable Specifications Connector Specifications 10/100/1000 Port Pinouts Pin Label 1 TP0+ 2 TP0- 3 TP1+ 4 TP2+ 5 TP2- 6 TP1- 7 TP3+ 8 TP3- 1 2 3 4 5 6 7 8 60915 Figure B-2 SFP Module Connectors Fiber-Optic SFP Module LC Connector 58476 Figure B-3 Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments.
Appendix B Connector and Cable Specifications Cables and Adapters Cables and Adapters • SFP Module Cables, page B-3 • Cable Pinouts, page B-4 • Console Port Adapter Pinouts, page B-5 SFP Module Cables Each port must match the wave-length specifications on each end of the cable, and for reliable communications, the cable must not exceed the allowable length. Copper 1000BASE-T SFP transceivers use standard four twisted-pair, Category 5 (or greater) cable at lengths up to 328 feet (100 meters).
Appendix B Connector and Cable Specifications Cables and Adapters 3. 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or low-attenuation SMF; the distance depends on the fiber quality, the number of splices, and the connectors. 4. A mode-field diameter/cladding diameter = 9 micrometers/125 micrometers. Note When the fiber-optic cable span is less than 15.
Appendix B Connector and Cable Specifications Cables and Adapters Four Twisted-Pair Crossover Cable Schematics for 1000BASE-T Ports Switch Switch 1 TP0+ 1 TP0+ 2 TP0- 2 TP0- 3 TP1+ 3 TP1+ 6 TP1- 6 TP1- 4 TP2+ 4 TP2+ 5 TP2- 5 TP2- 7 TP3+ 7 TP3+ 8 TP3- 8 TP3- 65274 Figure B-8 To identify a crossover cable, hold the cable ends side-by-side, with the tab at the back. The wire connected to pin 1 on the left end should be the same color as the wire connected to pin 3 on the right end.
Appendix B Connector and Cable Specifications Cables and Adapters Table B-2 Console Port Signaling Using a DB-9 Adapter (continued) Switch Console Port (DTE) RJ-45-to-DB-9 Terminal Adapter Console Device Signal DB-9 Pin Signal TxD 2 RxD GND 5 GND RxD 3 TxD DSR 4 DTR CTS 7 RTS Table B-3 lists the pinouts for the switch console port, RJ-45-to-DB-25 female DTE adapter, and the console device. Note The RJ-45-to-DB-25 female DTE adapter is not supplied with the switch.
A P P E N D I X C Configuring the Switch with the CLI Setup Program This appendix provides a command-line interface (CLI) setup procedure for a standalone switch. To set up the switch by using Express Setup, see the Catalyst 3560-C and 2960-C Switch Getting Started Guide. Before connecting the switch to a power source, review the safety warnings in Chapter 2, “Switch Installation.” Accessing the CLI Through the Console Port You can enter Cisco IOS commands and parameters through the CLI.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Figure C-1 Connecting the Console Cable 1 CONSOL E SYS T STA T D PLX 1 C atalyst 2 SPD 3 4 PoE 5 C O NSO 29 60 -C Series PD 6 PD 7 LE 8 PO W ER O VER ETH ERN 282401 M ODE ET 1 2 1 Step 3 2 1 RJ-45 console port 2 Console cable (RJ-45-to-DB-9 adapter cable) Configure the baud rate and character format of the PC or terminal to match the console port characteristics: • 9600
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port USB Mini-Type B Console Port Step 1 If you are connecting the switch USB-mini console port to a Windows-based PC for the first time, install a USB driver. See Figure C-2.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Step 4 Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application such as HyperTerminal or ProcommPlus, makes communication possible between the switch and your PC or terminal. Step 5 Configure the COM port.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Installing the Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the file Cisco_usbconsole_driver.zip from Cisco.com, and unzip it. Note You can download the driver file from the Cisco.com software download site. Step 2 Double-click the setup.exe file. Step 3 The Cisco Virtual Com InstallShield Wizard begins. Click Next. Step 4 The Ready to Install the Program window appears. Click Install.
Appendix C Configuring the Switch with the CLI Setup Program Accessing the CLI Through the Console Port Uninstalling the Cisco Microsoft Windows USB Drivers Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver You can uninstall the driver by using the Windows Add or Remove Programs utility or by using the setup.exe file. Using the Add or Remove Programs Utility Note Disconnect the switch console terminal before uninstalling the driver.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Step 4 Note Step 5 When the Remove the Program window appears, click Remove. If a User Account Control warning appears, click Allow - I trust this program to proceed. When the InstallShield Wizard Completed window appears, click Finish. Entering the Initial Configuration Information To set up the switch, you need to complete the setup program, which runs automatically after the switch powers on.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Step 3 Enter an enable secret password, and press Return. The password can be from 1 to 25 alphanumeric characters, can start with a number, is case sensitive, allows spaces, but ignores leading spaces. The secret password is encrypted, and the enable password is in plain text. Enter enable secret: secret_password Step 4 Enter an enable password, and press Return.
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information ! interface FastEthernet1/0/2 interface FastEthernet1/0/3 ! ...
Appendix C Configuring the Switch with the CLI Setup Program Entering the Initial Configuration Information Catalyst 3560-C and 2960-C Switch Hardware Installation Guide C-10 OL-23803-02
