Cisco UCS C22 Server Installation and Service Guide Covers Server Generation M3 February 18, 2014 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Related Documentation Organization Audience vii vii viii Documentation Feedback Conventions viii viii Obtaining Documentation and Submitting a Service Request xiii xiv CHAPTER 1 Overview CHAPTER 2 Installing the Server 1-1 2-1 Unpacking and Inspecting the Server 2-2 Preparing for Server Installation 2-3 Installation Guidelines 2-3 Rack Requirements 2-4 Equipment Requirements 2-4 Slide Rail Adjustment Range 2-4 Installing the Server In a Rack 2-5 Initial Server Se
Contents Cisco Integrated Management Interface (Cisco IMC) Server Configuration Utility 3-1 Status LEDs and Buttons 3-2 Front Panel LEDs 3-2 Rear Panel LEDs and Buttons 3-1 3-4 Preparing for Server Component Installation 3-6 Required Equipment 3-6 Shutting Down and Powering Off the Server 3-6 Removing and Replacing the Server Top Cover 3-7 Removing and Replacing the Front Chassis Panel 3-8 Replaceable Component Locations 3-9 Serial Number Location 3-9 Color-Coded Touch Points 3-10 Installing or Replacin
Contents Replacing the SuperCap Power Module (RAID Backup Unit) 3-41 Installing a Trusted Platform Module 3-43 Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM Replacing a SCU Upgrade ROM Module 3-46 Replacing a Software RAID Key Module 3-47 Replacing Power Supplies 3-48 APPENDIX A Server Specifications 3-44 A-1 Physical Specifications A-1 Power Specifications A-2 450W Power Supply A-2 650W Power Supply A-3 Environmental Specifications APPENDIX B Power Cord Specification
Contents Small Form Factor 8-Drive Backplane Cabling Large Form Factor 4-Drive Backplane Cabling C-19 C-21 Restoring RAID Configuration After Replacing a RAID Controller For More Information APPENDIX D C-22 C-22 Installation for Cisco UCS Integration D-1 Cisco UCS C22 Server Installation and Service Guide vi OL-26646-01
Preface This preface describes the audience, organization, and conventions of the Cisco UCS C22 Server Installation and Service Guide. It also provides information about how to obtain related documentation.
Preface Audience This guide is for experienced network administrators who configure and maintain Cisco servers. Documentation Feedback To provide technical feedback on this document, or to report an error or omission, please send your comments to ucs-docfeedback@external.cisco.com. We appreciate your feedback. Conventions This document uses the following conventions for notes, cautions, and safety warnings. Notes and cautions contain important information that you should know.
Preface Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes.
Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Cisco UCS C22 Server Installation and Service Guide xii OL-26646-01
Preface Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
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CH A P T E R 1 Overview This chapter provides an overview of the Cisco UCS C22 server features. This server is a part of the Cisco UCS C-Series rack-mount server family. It is a high-performance, 1RU (rack-unit) server. It is designed to operate in both standalone environments and as part of the Cisco Unified Computing System (UCS). The illustrations in this chapter show an overview of external server features. Internal server features are illustrated in Figure 3-4 on page 3-9.
Chapter 1 Overview Figure 1-2 shows the front panel features of the large form-factor drives version of the server. Cisco UCS C22 Server (Large Form Factor Drives) Front Panel Features 1 5 3 2 4 7 6 HDD01 HDD02 8 HDD03 9 285201 Figure 1-2 HDD04 10 1 Power button/Power status LED 6 Power supply status LED 2 Identification button/LED 7 Network link activity LED 3 System status LED 8 USB 2.
Chapter 1 Overview Figure 1-3 shows the rear panel features of the server (identical for both versions of the server).
Chapter 1 Table 1-1 Overview Cisco UCS C22 Server Features (continued) WoL The 1-Gb Base-T Ethernet LAN ports support the wake-on-LAN (WoL) standard. Power One 450 W power supply or one 650W power supply. See also Power Specifications, page A-2. ACPI This server supports the advanced configuration and power interface (ACPI) 4.0 standard. Cooling Five fan modules for front-to-rear cooling. PCIe I/O Two horizontal PCIe4 expansion slots on risers.
CH A P T E R 2 Installing the Server This chapter describes how to install the server, and it includes the following sections: Note Warning • Unpacking and Inspecting the Server, page 2-2 • Preparing for Server Installation, page 2-3 • Installing the Server In a Rack, page 2-5 • Initial Server Setup, page 2-8 • NIC Modes and NIC Redundancy Settings, page 2-12 • System BIOS and Cisco IMC Firmware, page 2-13 • Updating the BIOS and Cisco IMC Firmware, page 2-13 • Service Headers and Jumper
Chapter 2 Installing the Server Unpacking and Inspecting the Server Unpacking and Inspecting the Server Caution When handling internal server components, wear an ESD strap and handle modules by the carrier edges only. Tip Keep the shipping container in case the server requires shipping in the future. Note The chassis is thoroughly inspected before shipment. If any damage occurred during transportation or any items are missing, contact your customer service representative immediately.
Chapter 2 Installing the Server Preparing for Server Installation Preparing for Server Installation This section provides information about preparing for server installation, and it includes the following topics: • Installation Guidelines, page 2-3 • Rack Requirements, page 2-4 • Equipment Requirements, page 2-4 • Slide Rail Adjustment Range, page 2-4 Installation Guidelines Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient t
Chapter 2 Installing the Server Preparing for Server Installation Rack Requirements This section provides the requirements for the standard open racks. The rack must be of the following type: • A standard 19-in. (48.3-cm) wide, four-post EIA rack, with mounting posts that conform to English universal hole spacing, per section 1 of ANSI/EIA-310-D-1992. • The rack post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or #10-32 UNC when you use the supplied slide rails.
Chapter 2 Installing the Server Installing the Server In a Rack Installing the Server In a Rack This section describes how to install the server in a rack. Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 2 Installing the Server Installing the Server In a Rack Step 2 Install the slide rails onto the rack: a. Position a slide-rail assembly inside the two left-side rack posts (see Figure 2-3). Use the “FRONT” and “REAR” markings on the slide-rail assembly to orient the assembly correctly with the front and rear rack posts. b. Note Position the front mounting pegs so that they enter the desired front rack-post holes from the front.
Chapter 2 Installing the Server Installing the Server In a Rack Step 4 b. Push the server into the slide rails until it stops at the internal stops. c. Push in the plastic release clip on each inner rail (labeled PUSH), and then continue pushing the server into the rack until its front latches engage the rack posts. Attach the (optional) cable management arm (CMA) to the rear of the slide rails: The CMA is designed for mounting on either the right or left slide rails.
Chapter 2 Installing the Server Initial Server Setup Initial Server Setup Connecting and Powering On the Server (Standalone Mode) Note This section describes how to power on the server, assign an IP address, and connect to server management when using the server in standalone mode. To use the server in UCS integration, specific cabling and settings are required. See Appendix D, “Installation for Cisco UCS Integration”. The server is shipped with these default settings: • The NIC mode is Shared LOM EXT.
Chapter 2 Installing the Server Initial Server Setup Step 3 Open the Cisco IMC Configuration Utility: a. Press the Power button to boot the server. Watch for the prompt to press F8. b. During bootup, press F8 when prompted to open the Cisco IMC Configuration Utility. Note the differences between versions of Cisco IMC firmware: – In Cisco IMC 2.0(1) and later, there are two windows for this utility that you can switch between by pressing F1 or F2 (see Figure 2-5 for sample windows).
Chapter 2 Installing the Server Initial Server Setup b. Use this utility to change the NIC redundancy to your preference. This server has three possible NIC redundancy settings: – None—The Ethernet ports operate independently and do not fail over if there is a problem. – Active-standby—If an active Ethernet port fails, traffic fails over to a standby port. – Active-active—All Ethernet ports are utilized simultaneously. See NIC Modes and NIC Redundancy Settings, page 2-12 for more information.
Chapter 2 Installing the Server Initial Server Setup Step 14 Press F5 to refresh the settings you made. You might have to wait about 45 seconds until the new settings appear and the message, Network settings configured is displayed before you reboot the server in the next step. Step 15 Press F10 to save your settings and reboot the server. Note If you chose to enable DHCP, the dynamically assigned IP and MAC addresses are displayed on the console screen during bootup.
Chapter 2 Installing the Server NIC Modes and NIC Redundancy Settings NIC Modes and NIC Redundancy Settings This server has the following NIC mode settings that you can choose from: • Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory default setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared LOM and Cisco Card interfaces are both enabled. In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports.
Chapter 2 Installing the Server System BIOS and Cisco IMC Firmware System BIOS and Cisco IMC Firmware This section includes information about the system BIOS and it includes the following sections: • Updating the BIOS and Cisco IMC Firmware, page 2-13 • Accessing the System BIOS, page 2-14 Updating the BIOS and Cisco IMC Firmware Caution When you upgrade the BIOS firmware, you must also upgrade the Cisco IMC firmware to the same version or the server will not boot.
Chapter 2 Installing the Server System BIOS and Cisco IMC Firmware Accessing the System BIOS To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on the BIOS screens. Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup. Note The version and build of the current BIOS are displayed on the Main page of the utility. Step 2 Use the arrow keys to select the BIOS menu page.
Chapter 2 Installing the Server Service Headers and Jumpers Service Headers and Jumpers This section includes the following topics: • Header Location on the Motherboard, page 2-15 • Using the BIOS Recovery Header CN34, page 2-16 Header Location on the Motherboard See Figure 2-6. The header is shown in red on the motherboard, with PCIe riser 2 removed. The header pins are shown in the magnified view.
Chapter 2 Installing the Server Service Headers and Jumpers Using the BIOS Recovery Header CN34 Depending on which stage the BIOS becomes corrupted, you might see different behavior.
Chapter 2 Installing the Server Service Headers and Jumpers Note During the BIOS update, the Cisco IMC will shut down the server and the screen will be blank for about 10 minutes. Do not unplug the power cords during this update. The Cisco IMC will power on the server after the update is complete.
Chapter 2 Installing the Server Service Headers and Jumpers Procedure 2: Use Recovery Jumper and recovery.cap File See Figure 2-6 for the location of the CN34 header. Step 1 Download the BIOS update package and extract it to a temporary location. Step 2 Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The recovery folder contains the recovery.cap file that is required in this procedure. Note The recovery.
Chapter 2 Installing the Server Service Headers and Jumpers Cisco UCS C22 Server Installation and Service Guide OL-26646-01 2-19
Chapter 2 Installing the Server Service Headers and Jumpers Cisco UCS C22 Server Installation and Service Guide 2-20 OL-26646-01
CH A P T E R 3 Maintaining the Server This chapter describes how to diagnose server system problems using LEDs.
Chapter 3 Maintaining the Server Status LEDs and Buttons Status LEDs and Buttons This section describes the location and meaning of LEDs and buttons and includes the following topics: • Front Panel LEDs, page 3-2 • Rear Panel LEDs and Buttons, page 3-4 Front Panel LEDs Figure 3-1 shows the front panel LEDs. Table 3-1 defines the LED states.
Chapter 3 Maintaining the Server Status LEDs and Buttons Table 3-1 Front Panel LEDs, Definitions of States (continued) LED Name System status State • Green—The server is running in normal operating condition. • Green, blinking—The server is performing system initialization and memory check. • Amber, steady—The server is in a degraded operational state. For example: – Power supply redundancy is lost. – CPUs are mismatched. – At least one CPU is faulty. – At least one DIMM is faulty.
Chapter 3 Maintaining the Server Status LEDs and Buttons Rear Panel LEDs and Buttons Figure 3-2 shows the rear panel LEDs and buttons. Table 3-2 defines the LED states.
Chapter 3 Maintaining the Server Status LEDs and Buttons Table 3-2 Rear Panel LEDs, Definitions of States (continued) LED Name 10/100/1000 Ethernet dedicated management link status Identification State • Off—No link is present. • Green—Link is active. • Green, blinking—Traffic is present on the active link. • Off—The Identification LED is not in use. • Blue—The Identification LED is activated.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Preparing for Server Component Installation This section describes how to prepare for component installation, and it includes the following topics: • Required Equipment, page 3-6 • Shutting Down and Powering Off the Server, page 3-6 • Removing and Replacing the Server Top Cover, page 3-7 • Removing and Replacing the Front Chassis Panel, page 3-8 • Replaceable Component Locations, page 3-9 • Serial Number Location, pag
Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Server Top Cover To remove or replace the top cover of the server, follow these steps: Tip Step 1 Step 2 You do not have to remove the cover to replace hard drives or the power supply. Remove the top cover (see Figure 3-3): a. Loosen the captive thumbscrew screw that secures the rear edge of the cover to the chassis. b. Push the cover toward the server rear about one-half inch (1.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Front Chassis Panel To remove or replace the front chassis panel of the server, follow these steps: Tip Step 1 Remove this panel only if you are instructed to do so in a procedure in this book. Remove the front chassis panel (see Figure 3-3): a. Note Step 2 If you have a newer version of the server, the front chassis panel has no screws but instead lifts off after the top cover is removed.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Replaceable Component Locations This section shows the locations of the components that are discussed in this chapter. The view in Figure 3-4 is from the top down with the top cover, front chassis panel, and air baffle removed.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Color-Coded Touch Points This server has color-coded touch points that indicate thumbscrews and latches on replaceable and hot-swappable components. • Hot-swappable components have green plastic touch points. This includes the power supplies. (Exceptions are the drive trays on the front panel, which are hot-swappable but not green). • Some replaceable but non-hot-swappable components have light-blue plastic touch-points.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing or Replacing Server Components Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Hard Drives or Solid State Drives This section includes the following information: • Drive Population Guidelines, page 3-12 • Drive Replacement Procedure, page 3-12 Drive Population Guidelines The server has two different drive backplane options: • The Small Form Factor version can hold up to eight 2.5-inch drives. • The Large Form Factor version can hold up to four 3.5-inch drives.
Chapter 3 Maintaining the Server Installing or Replacing Server Components c. Install a new drive: a. Place a new drive in the empty drive tray and install the four drive-tray screws. b. With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay. c. Push the tray into the slot until it touches the backplane, then close the ejector lever to lock the drive in place.
Chapter 3 Maintaining the Server Installing or Replacing Server Components c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on page 3-7. d. Remove the front chassis panel as described in Removing and Replacing the Front Chassis Panel, page 3-8. e. Disconnect the two ribbon cables from the front operations panel board. To disconnect the ribbon cables, open their hinged connectors. Step 2 f.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-8 Replacing the Front Operations Panel Board 2 1 SYS FAN1 SYS FAN2 CPU 1 PCIe 1 SYS FAN3 SYS FAN4 SYS FAN5 PCIe 2 CPU 2 285206 PSU 1 1 Hinged ribbon-cable connectors (two) 2 Securing screws (two) Cisco UCS C22 Server Installation and Service Guide OL-26646-01 3-15
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Drive Backplane Note The Small Form Factor (eight-drive) and Large Form Factor (four-drive) backplanes are factory-configurable options. When replacing a backplane, you must replace it only with the same version of the backplane. To install or replace a drive backplane, follow these steps: Step 1 Caution Remove the drive backplane that you are replacing. See Figure 3-9: a.
Chapter 3 Maintaining the Server Installing or Replacing Server Components c. Thread the two front operation panel ribbon cables back through the opening in the backplane assembly. d. Reconnect the two ribbon cables to the front operations panel board. Open a hinged ribbon-cable connector and insert the end of a ribbon cable squarely into the connector until it stops, and then close the hinged connector. Note The side of the ribbon cable end that is colored blue should face upward. e.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Fan Modules The five fan modules in the server are numbered as follows when you are facing the front of the server (also see Figure 3-11). The fan numbering as designated by the server’s Cisco IMC software is also listed. For example, FAN 1 is designated as SYS_FAN2 in the software.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-11 Replacing Fan Modules 1 1 2 SYS FAN2 FAN3 1 Rubber alignment pegs (four on each fan module) 2 302162 SYS FAN1 FAN2 Fan-cable connector on motherboard (one for each fan module) Replacing DIMMs This section includes the following topics: • Memory Performance Guidelines and Population Rules, page 3-20 • DIMM Replacement Procedure, page 3-23 Caution DIMMs and their sockets are fragile and must be handled wi
Chapter 3 Maintaining the Server Installing or Replacing Server Components Memory Performance Guidelines and Population Rules This section describes the type of memory that the server requires and its effect on performance. The section includes the following topics: • DIMM Slot Numbering, page 3-20 • DIMM Population Rules, page 3-21 • Memory Mirroring, page 3-22 DIMM Slot Numbering Figure 3-12 shows the numbering of the DIMM slots.
Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Population Rules Observe the following guidelines when installing or replacing DIMMs: • Each CPU supports three memory channels. – CPU1 supports channels A, B, and C. – CPU2 supports channels D, E, and F In a single-CPU system, the maximum number of DIMMs is six (only the slots supported by CPU1). Note • Each channel has two DIMM slots (for example, channel A = slots A1 and A2).
Chapter 3 Maintaining the Server Installing or Replacing Server Components Enabling Low-Voltage DIMM Operation You can enable low voltage (1.35 V) DIMM operation for all DIMMs in the server. There is a setting in the BIOS Setup utility that you can use to change the DDR memory mode to Power Saving mode, as described in the following procedure: Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup. Step 2 Select the Advanced tab. Step 3 Select Low Voltage DDR Mode.
Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Replacement Procedure To install a DIMM assembly, follow these steps: Step 1 Caution Step 2 Remove the DIMM that you are replacing: a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on page 3-6. b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing CPUs and Heatsinks This server has two CPU sockets. Each CPU supports three DIMM channels (six DIMM slots). See Figure 3-12.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Single-CPU Restrictions The minimum configuration is that the server must have at least CPU1 installed. Install CPU1 first, then CPU2 (see Figure 3-12). The following restrictions apply when using a single-CPU configuration: • The maximum number of DIMMs is six (only the slots controlled by CPU1 are active). • PCIe slot 2 is unavailable.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-13 CPU Socket Latches 1 334645 2 Step 2 1 Heatsink screws (four) 4 Hinged CPU cover plate 2 Heatsink 5 CPU 3 CPU retaining latch Remove a protective cap or an old CPU from the socket (if present): • If you are removing an old CPU, skip to Step 3. • If you are installing a new CPU to a socket that was shipped empty, the socket has a protective cap that is intended to prevent bent contact pins.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 3 Remove an old CPU: a. Set the Pick-and-Place tool on the CPU in the socket, aligning the arrow on the tool with the registration mark on the socket (the small triangular mark). See Figure 3-15. b. Press the top button on the tool to grasp the installed CPU. c. Lift the tool and CPU straight up. d. Press the top button on the tool to release the old CPU on an anti-static surface.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-16 CPU and Pick-and-Place Tool on Pedestal 2 2 2 1 Step 5 Step 6 Caution – Install a new CPU: a. Note Arrow marks for alignment 334342 1 Set the Pick-and-Place tool with CPU over the empty CPU socket on the motherboard. Align the arrow on the top of the tool with the registration mark (small triangle) that is stamped on the metal of the CPU socket, as shown in Figure 3-15. b.
Chapter 3 Maintaining the Server Installing or Replacing Server Components c. Apply thermal grease from an included syringe to the top of the CPU. Apply about 2 cubic centimeters of grease (about half the syringe contents) to the top of the CPU in the pattern that is shown in Figure 3-17. Note If you do not have a syringe of thermal grease, you can order a spare (Cisco PID UCS-CPU-GREASE). Thermal Grease Application Pattern 334295 Figure 3-17 d. Note e.
Chapter 3 Maintaining the Server Installing or Replacing Server Components – Heat sink cleaning kit (UCSX-HSCK=) – Thermal grease kit for C22 (UCS-CPU-GREASE=) – Intel CPU Pick-n-Place tool for EP CPUs (UCS-CPU-EN-PNP=) • Scenario 2—You are replacing the existing heatsinks: – Heat sink (UCSC-HS-EN-M3=) – Heat sink cleaning kit (UCSX-HSCK=) – Intel CPU Pick-n-Place tool for EP CPUs (UCS-CPU-EN-PNP=) A CPU heatsink cleaning kit is good for up to four CPU and heatsink cleanings.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the Motherboard RTC Battery Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. [Statement 1015] The real-time clock (RTC) battery retains system settings when the server is disconnected from power.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-18 Replacing the Motherboard RTC Battery SYS FAN1 FAN2 FAN3 SYS FAN2 CPU 1 1 PCIe 1 FAN4 SYS FAN3 SYS FAN4 FAN5 333248 SYS FAN5 FAN6 PCIe 2 CPU 2 1 RTC battery holder on motherboard – Replacing a PCIe Riser The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See Table 3-7 for a description of the PCIe slots on each riser.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 2 c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on page 3-7. d. Lift straight up on both ends of the PCIe riser to disengage its circuit board from the socket on the motherboard. e. If the riser has a card installed, remove the card from the riser. Install a new PCIe riser: a.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Caution Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are the responsibility of the customer. Although Cisco will always stand behind and support the C-Series rack-mount servers, customers using standard, off-the-shelf, third-party cards must go to the third-party card vendor for support if any issue with that particular third-party card occurs.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Note If you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See Special Considerations for Cisco UCS Virtual Interface Cards, page 3-36. Note If you are installing a RAID controller card, see RAID Controller Considerations, page C-1 for more information about supported cards and cabling.
Chapter 3 Maintaining the Server Installing or Replacing Server Components h. If the card that you replaced was a RAID controller, continue with Restoring RAID Configuration After Replacing a RAID Controller, page C-22. Special Considerations for Cisco UCS Virtual Interface Cards Table 3-8 describes the requirements for the supported Cisco UCS virtual interface cards (VICs).
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing Multiple PCIe Cards and Resolving Limited Resources When a large number of PCIe add-on cards are installed in the server, the system may run out of the following resources required for PCIe devices: • Option ROM memory space • 16-bit I/O space The topics in this section provide guidelines for resolving the issues related to these limited resources.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Resolving Insufficient 16-Bit I/O Space The system has only 64 KB of legacy 16-bit I/O resources available. This 64 KB of I/O space is divided between the CPUs in the system because the PCIe controller is integrated into the CPUs.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing an Internal USB Flash Drive The server has one internal USB 2.0 socket on the motherboard that you can use with a USB thumb drive for additional storage. The server can be ordered with an optional blank 8-GB Cisco USB Flash Drive pre-installed in the internal USB port.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-22 Internal USB Flash Drive Socket (USB 2.0) SYS FAN1 SYS FAN2 CPU 1 1 PCIe 1 SYS FAN3 SYS FAN4 SYS FAN5 PCIe 2 CPU 2 285211 PSU 1 1 Cisco USB flash drive socket on motherboard – Enabling or Disabling the Internal USB Port The factory default is for all USB ports on the server to be enabled. However, the internal USB port can be enabled or disabled in the server BIOS.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the SuperCap Power Module (RAID Backup Unit) This server supports installation of one SuperCap power modules (SCPMs). The SCPM mounts inside a bracket that is next to the cooling fans (see Figure 3-23). The SCPM is supported only when using the LSI MegaRAID-CV controller card.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-23 Replacing an SCPM SYS FAN1 SYS FAN2 CPU 1 PCIe 1 SYS FAN3 SYS FAN4 SYS FAN5 PCIe 2 CPU 2 285212 PSU 1 1 1 SCPM bracket Cisco UCS C22 Server Installation and Service Guide 3-42 OL-26646-01
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing a Trusted Platform Module The trusted platform module (TPM) is a small circuit board that attaches to a motherboard socket. The socket location is on the motherboard, below PCIe riser 2 (see Figure 3-24). Note For security purposes, the TPM is installed with a one-way screw. It cannot be removed with a standard screwdriver.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 4 Verify that the TPM is now enabled. a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. b. Log into the BIOS Setup utility with your BIOS Administrator password. c. Select the Advanced tab. d. Select Trusted Computing to open the TPM Security Device Configuration screen. e. Verify that TPM SUPPORT is Enabled.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 1 Verify that a TPM is now installed and enabled in the server: a. Either attach a VGA monitor and USB keyboard to the server, or log in remotely to the Cisco IMC interface of the server and open a virtual KVM console window. b. Reboot the server. c. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. d. Log in to the BIOS Setup utility with your BIOS Administrator password. Note Step 2 e.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a SCU Upgrade ROM Module To remove and replace a module, use the following procedure. Step 1 Caution Prepare the server for component installation: a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-6. b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Software RAID Key Module To remove and replace a software RAID key module, use the following procedure. Step 1 Caution Prepare the server for component installation: a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-6. b. Slide the server out the front of the rack far enough so that you can remove the top cover.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Power Supplies The server has one power supply. • See Power Specifications, page A-2 for more information about the supported power supplies. • See Rear Panel LEDs and Buttons, page 3-4 for information about the power supply LEDs. To replace or install a power supply, follow these steps: Step 2 Remove the power supply that you are replacing (see Figure 3-27): a.
A P P E N D I X A Server Specifications This appendix lists the technical specifications for the server and includes the following sections: • Physical Specifications, page A-1 • Power Specifications, page A-2 • Environmental Specifications, page A-3 Physical Specifications Table A-1 lists the physical specifications for the server. Table A-1 Physical Specifications Description Specification Height 1.7 in. (4.32 cm) Width 16.9 in. (43.00 cm) Depth 26.0 in. (66.
Appendix A Server Specifications Power Specifications Power Specifications The power specifications for the two power supply options are listed in the following sections: • 450W Power Supply, page A-2 • 650W Power Supply, page A-3 You can get more specific power information for your exact server configuration by using the Cisco UCS Power Calculator: http://www.cisco.
Appendix A Server Specifications Environmental Specifications 650W Power Supply Table A-3 lists the specifications for each 650W power supply (Cisco part number UCSC-PSU-650W). Table A-3 Power Supply Specifications Description Specification AC input voltage range 90 to 264 VAC self-ranging Low range: 100 VAC to 120 VAC nominal High range: 200 VAC to 240 VAC nominal AC input frequency Range: 47 to 63 Hz (single phase, 50 to 60Hz nominal) AC line input current (steady state) 7.
Appendix A Server Specifications Environmental Specifications Cisco UCS C22 Server Installation and Service Guide A-4 OL-26646-01
A P P E N D I X B Power Cord Specifications This appendix provides supported power cable specifications. Supported Power Cords and Plugs Each power supply has a separate power cord. Standard power cords or jumper power cords are available for connection to the server. The jumper power cords, for use in racks, are available as an optional alternative to the standard power cords. Note Only the approved power cords or jumper power cords provided with the server are supported.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Table B-1 Supported Power Cords for the Server (continued) Length Description Feet Meters Power Cord Reference Illustration CAB-9K10A-IT Power Cord, 250 VAC 10 A CEI 23-16 Plug Italy 8.2 2.5 Figure B-7 CAB-9K10A-SW Power Cord, 250 VAC 10 A MP232 Plug Switzerland 8.2 2.5 Figure B-8 CAB-9K10A-UK Power Cord, 250 VAC 10 A BS1363 Plug (13 A fuse) United Kingdom 8.2 2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs AC Power Cord Illustrations This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15. Figure B-1 SFS-250V-10A-AR 2500 mm Cordset rating: 10 A, 250/500 V MAX Length: 8.2 ft Plug: EL 219 (IRAM 2073) Figure B-2 186571 Connector: EL 701 (IEC60320/C13) CAB-9K10A-AU Connector: EL 701C (IEC 60320/C15) Plug: EL 206 A.S.
Appendix B Power Cord Specifications Supported Power Cords and Plugs CAB-9K10A-EU Plug: M2511 Cordset rating: 10A/16 A, 250 V Length: 8 ft 2 in. (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-7 CAB-9K10A-IT Cordset rating: 10 A, 250 V Length: 8 ft 2 in. (2.5 m) Connector C15M (EN60320/C15 ) 186575 Plug: I/3G (CEI 23-16) Figure B-8 CAB-9K10A-SW Cordset rating: 10 A, 250 V Length: 8 ft. 2 in (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-10 CAB-AC-250V/13A Connector: EL 701 (IEC60320/C13) Plug: EL312MoldedTwistlock (NEMA L6-20) CAB-N5K6A-NA Plug: NEMA 6-15P Cordset rating: 10 A, 250 V Length: 8.2 ft Connector: IEC60320/C13 Figure B-12 186570 Figure B-11 186568 Cordset rating 13A, 250V (6.6 feet) (79±2m) CAB-9K12A-NA Plug: NEMA 5-15P Connector: IEC60320/C15 192260 Cordset rating 13A, 125V (8.2 feet) (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-13 CAB-C13-CBN, Jumper Power Cord (0.68 m) Connector: HS10S Plug: SS10A Figure B-14 186569 Cordset rating 10A, 250V (686mm) CAB-C13-C14-2M, Jumper Power Cord (2 m) Connector: HS10S Plug: SS10A Figure B-15 336014 Cordset rating 10A, 250V (2.0 m) CAB-C13-C14-AC, Jumper Power Cord (3 m) Plug: SS10A Connector: HS10S 336013 Cordset rating 10A, 250V (3.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Cisco UCS C22 Server Installation and Service Guide B-8 OL-26646-01
A P P E N D I X C RAID Controller Considerations This appendix contains the following sections: • Supported RAID Controllers and Required Cables, page C-2 • Mixing Drive Types in RAID Groups, page C-3 • SuperCap Power Modules (RAID Backup Units), page C-4 • RAID Controller Migration, page C-4 • Embedded RAID Controller, page C-5 • RAID Controller Cabling, page C-18 • Restoring RAID Configuration After Replacing a RAID Controller, page C-22 • For More Information, page C-22 Cisco UCS C22 Se
Appendix C RAID Controller Considerations Supported RAID Controllers and Required Cables Supported RAID Controllers and Required Cables This server supports the RAID controller options and cable requirements shown in Table C-1 for the small form factor version, or Table C-2 for the large form factor version of the server. Caution Do not mix controller types in the server. Do not use the embedded MegaRAID controller and a hardware RAID controller card at the same time.
Appendix C RAID Controller Considerations Mixing Drive Types in RAID Groups Table C-2 lists the RAID options for the large form factor (LFF) version of the server.
Appendix C RAID Controller Considerations SuperCap Power Modules (RAID Backup Units) SuperCap Power Modules (RAID Backup Units) This server supports installation of one SuperCap power module (SCPM). The backup unit mounts to a holder near the cooling fans (see Figure 3-23). The SCPM is available only when using the optional LSI MegaRAID-CV controller cards.
Appendix C RAID Controller Considerations Embedded RAID Controller Embedded RAID Controller Note VMware ESX/ESXi or any other virtualized environments are not supported for use with the embedded MegaRAID controller. Hypervisors such as Hyper-V, Xen, or KVM are also not supported for use with the embedded MegaRAID controller. This server includes an embedded MegaRAID controller with two mini-SAS connectors on the motherboard.
Appendix C RAID Controller Considerations Embedded RAID Controller Notes on Supported Embedded MegaRAID Levels The following RAID levels are supported by the embedded MegaRAID controller. • RAID 0—You can configure a RAID 0 virtual drive (VD) using one or more physical drives (PDs). This level supports up to eight VDs and PDs. • RAID 1—A RAID 1 VD is configured from only two PDs. This level supports up to eight PDs (four RAID arrays) and eight VDs.
Appendix C RAID Controller Considerations Embedded RAID Controller Installing a SCU Upgrade ROM Module For Embedded RAID SAS Support The SCU Upgrade ROM module contains a chip on a small circuit board. This module attaches to a motherboard header. This chip adds SAS support for up to eight drives. Note The Cisco PID UCSC-RAID-ROM5= includes the SCU upgrade ROM module. The Cisco PID UCSC-RAID-ROM55= includes the SCU upgrade ROM module and the RAID 5 key.
Appendix C RAID Controller Considerations Embedded RAID Controller Installing a Software RAID Key Module for Embedded RAID 5 Support The software RAID key module contains a chip on a small circuit board. This module attaches to a motherboard header. This chip upgrades SAS support to add RAID 5 support (RAID 0, 1, 5, and 10 for up to eight drives). Note You must have the SCU upgrade ROM module installed before you can use this module.
Appendix C RAID Controller Considerations Embedded RAID Controller Disabling the Embedded RAID Controller in the BIOS Caution Data migration from SW RAID to HW RAID is not supported and could result in data loss. Migrations from SW RAID to HW RAID are supported only before there is data on the drives, or the case in which there are no drives in the server. If you change from using this embedded controller to a RAID controller card, you must disable the embedded controller in the server BIOS.
Appendix C RAID Controller Considerations Embedded RAID Controller • Downloading the LSI MegaSR Drivers, page C-10 • Microsoft Windows Driver Installation, page C-10 • Linux Driver Installation, page C-13 Downloading the LSI MegaSR Drivers The MegaSR drivers are included in the C-series driver ISO for your server and OS. Download the drivers from Cisco.com: Step 1 Find the drivers ISO file download for your server online and download it to a temporary location on your workstation: a.
Appendix C RAID Controller Considerations Embedded RAID Controller Step 3 Prepare the drivers on a USB thumb drive: a. Burn the ISO image to a disc. b. Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers: //Storage/Intel/C600/ Step 4 Step 5 c. Expand the Zip file, which contains the folder with the MegaSR driver files. d. Copy the expanded folder to a USB thumb drive.
Appendix C RAID Controller Considerations Embedded RAID Controller Step 4 On the Driver tab, click Update Driver to open the Update Device Driver wizard, and then follow the wizard instructions to update the driver.
Appendix C RAID Controller Considerations Embedded RAID Controller Linux Driver Installation This section explains the steps to install the embedded MegaRAID device driver in a Red Hat Enterprise Linux installation or a SuSE Linux Enterprise Server installation.
Appendix C RAID Controller Considerations Embedded RAID Controller Step 4 If necessary, use this command to change the file name of the driver update disk to a name with fewer than eight characters: copy dud-[driver version].img dud.img Step 5 Open the DOS Command Prompt and navigate to the directory where raw write.exe is located. Step 6 Type the following command to create the installation diskette: raw write Step 7 Press Enter. You are prompted to enter the name of the boot image file.
Appendix C RAID Controller Considerations Embedded RAID Controller Installing the Red Hat Linux Driver For the specific supported OS versions, see the Hardware and Software Interoperability Matrix for your server release. This section describes the fresh installation of the Red Hat Enterprise Linux device driver on systems with the embedded MegaRAID stack. Step 1 Create a RAID drive group using the LSI SWRAID Configuration utility before you install this driver for the OS.
Appendix C RAID Controller Considerations Embedded RAID Controller Note Step 10 The noprobe values depend on the number of drives. For example, to install RHEL 5.7 on a RAID 5 configuration with three drives, enter: Linux dd blacklist=isci blacklist=ahci noprobe=ata1 noprobe=ata2 noprobe=ata3 Press Enter. The prompt asks whether you have a driver disk. Step 11 Use the arrow key to select Yes, and then press Enter.
Appendix C RAID Controller Considerations Embedded RAID Controller Step 5 • To install from local media: Connect an external USB DVD drive to the server and then insert the first RHEL install disc into the drive. Skip to Step 6. • To install from remote ISO: Log in to the server’s Cisco IMC interface and continue with the next step. Launch a Virtual KVM console window and select the Virtual Media tab. a. Click Add Image and browse to select your remote RHEL installation ISO file. b.
Appendix C RAID Controller Considerations RAID Controller Cabling RAID Controller Cabling This section includes the following topics: • Cable Routing, page C-18 • Cisco UCS C22 Server Cabling, page C-19 Cable Routing The RAID controller connectors in this server are shown in Figure C-2. The colored lines indicate the recommended cable-routing paths from the backplane to the possible controller locations: • The red line is the cable path to a controller in PCIe riser 1.
Appendix C RAID Controller Considerations RAID Controller Cabling Cisco UCS C22 Server Cabling This section contains the following topics: • Backplane and Expander Options, page C-19 • Small Form Factor 8-Drive Backplane Cabling, page C-19 • Large Form Factor 4-Drive Backplane Cabling, page C-21 Backplane and Expander Options The server is orderable in two different versions, each with one of two different front panel/backplane configurations: Note • Cisco UCS C22 (small form-factor (SFF) drives,
Appendix C RAID Controller Considerations RAID Controller Cabling LSI MegaRAID 9220-4i PCIe Card This option can control up to four internal drives. The required UCSC-CABLE-A5 cable kit has two mini-SAS cables. Cable 1 controls drives 1–4. Step 1 Connect mini-SAS cable 1 from connector SAS1 on the card to the drives 1–4 connectors on the backplane. Step 2 Connect the mini-SAS cable 1 SGPIO connector S1 to backplane connector A.
Appendix C RAID Controller Considerations RAID Controller Cabling Large Form Factor 4-Drive Backplane Cabling The cable connections required for each type of controller are as follows: • Embedded RAID, page C-21 • LSI MegaRAID 9220-4i PCIe Card, page C-21 • LSI MegaRAID 9220-8i, 9240-8i, or 9265CV-8i PCIe Card, page C-21 Embedded RAID This option can control up to four internal drives. The required UCSC-CABLE-A9 cable kit has one mini-SAS cable that controls drives 1–4.
Appendix C RAID Controller Considerations Restoring RAID Configuration After Replacing a RAID Controller Restoring RAID Configuration After Replacing a RAID Controller When you replace a RAID controller, the RAID configuration that is stored in the controller is lost. Use the following procedure to restore your RAID configuration to your new RAID controller. Step 1 Replace your RAID controller. See Replacing a PCIe Card, page 3-34.
Appendix C RAID Controller Considerations For More Information http://www.cisco.com/en/US/docs/unified_computing/ucs/3rd-party/lsi/mrsas/userguide/LSI_MR_SAS_SW_UG.
Appendix C RAID Controller Considerations For More Information Cisco UCS C22 Server Installation and Service Guide C-24 OL-26646-01
A P P E N D I X D Installation for Cisco UCS Integration The Cisco UCS integration instructions have been moved to the integration guides found here: Cisco UCS C-Series Server Integration with UCS Manager Guides Refer to the guide that is for the version of Cisco UCS Manager that you are using.
Appendix D Installation for Cisco UCS Integration Cisco UCS C22 Server Installation and Service Guide D-2 OL-26646-01