Cisco Video Surveillance 2621 IP Dome User Guide Model CIVS-IPC-2621V Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.
CONTENTS Preface vii Overview 1-vii Organization 1-vii Obtaining Documentation, Obtaining Support, and Security Guidelines CHAPTER 1 Overview Features 1-vii 1-1 1-1 IP Camera Overview 1-2 Physical Details 1-3 Package Contents 1-6 CHAPTER 2 Getting Started 2-1 Before You Begin 2-1 Installing the Cisco Video Surveillance 2621 IP Dome Preparing for Installation 2-3 Mounting with a Junction Box 2-4 Mounting with a Conduit Base 2-9 Mounting to a Ceiling Tile 2-16 Mounting on a Solid Surface 2-
Contents EAPOL Window 3-11 Administration Windows 3-12 Users Window 3-12 Maintenance Window 3-14 Firmware Window 3-15 Audio/Video Windows 3-16 Video Window 3-16 Audio Window 3-23 Privacy Region Window 3-24 Focus/Zoom Window 3-24 Security Windows 3-25 Initialization Window 3-25 Complexity Window 3-26 Applications Windows 3-27 Mail/FTP/HTTP Window 3-27 Motion Detection Window 3-30 Event Window 3-31 SNMP Window 3-34 Alarm I/O Ports Window 3-35 Status Windows 3-36 System Window 3-36 Audio/Video Window 3-37 N
Preface Overview This document, Cisco Video Surveillance 2621 IP Dome User Guide, provides information about installing, configuring, using, managing, and troubleshooting the Cisco Video Surveillance 2621 IP Dome, model CIVS-IPC-2621.
Preface Obtaining Documentation, Obtaining Support, and Security Guidelines Cisco Video Surveillance System 2621 IP Dome User Guide viii OL-24129-02
CH A P T E R 1 Overview This chapter provides an describes of the Cisco Video Surveillance 2621 IP dome and provides an overview of its features. It includes these topics: • Features, page 1-1 • IP Camera Overview, page 1-2 Features The Cisco Video Surveillance IP cameras offer a feature-rich digital camera solution for a video surveillance system. They provide high-quality, bandwidth-efficient video capture and transmission, with support for D1 resolution, motion-triggered viewing, H.
Chapter 1 Overview IP Camera Overview • Motion detection—The IP cameras can detect motion in up to four designated fields of view by analyzing changes in pixels and generate an alert if motion is detected. • Flexible scheduling—You can configure the IP cameras to respond to events that occur within a designated schedule. • Syslog support—The IP cameras can send log data to a Syslog server.
Chapter 1 Overview IP Camera Overview Physical Details Figure 1-1 and the table that follows describe the items on the top of the 2621 IP dome.
Chapter 1 Overview IP Camera Overview 3 Audio port Allows the connection of the audio Y cable that is provided with the IP camera. You can connect an optional external speaker, optional external microphone (with pre-amplifier), or both devices through this cable. Each device connects to the audio cable through a standard 3.5 mm mini phone jack. A speaker connects to the green jack, which is labeled “Audio Out.” A microphone connects to the pink jack, which is labeled “Audio In.
Chapter 1 Overview IP Camera Overview Figure 1-2 and the table that follows describe the items on the bottom of the 2621 IP dome. Figure 1-2 Bottom of the 2621 IP Dome 1 5 4 3 2 1 USB port Reserved for future use 2 Analog video output 3.5 mm video jack for video output to an analog monitor. 3 Reset button Recessed button that reboots the IP camera or resets it to a default state. You can use a pin or paper clip to depress it.
Chapter 1 Overview IP Camera Overview 4 5 Network LED (amber) Power LED (green) Indicates information about the network connections as follows: • On—LAN connection is detected • Off—LAN connection is not detected • Blinking—Data is being transmitted or received via the LAN connection Lights for approximately 1 minute when the camera powers up, then turns off.
CH A P T E R 2 Getting Started This chapter provides instructions for installing and performing the initial setup of the Cisco Video Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you can configure it or view video from it, and how to perform other important tasks.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Warning The power supply must be placed indoors. Statement 331 Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA enclosure. Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome • Mounting with a Conduit Base, page 2-9 • Mounting to a Ceiling Tile, page 2-16 • Mounting on a Solid Surface, page 2-20 Preparing for Installation Before you install the IP dome, follow these guidelines: • Carefully unpack the IP dome and its components. • Run an category 5 or higher network cable cabling to the mounting location.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome – Drill bits (required for surface mounting with a conduit base, mounting to a ceiling tile, or mounting directly on a solid surface). One bit should be the appropriate size for the mounting hardware that you are using. The other bit should be large enough for a hole that accommodates the cables that will attach to the IP dome.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-2 Disassembling the 2621 IP Dome Components 1 2 3 4 5 6 1 Base plate 2 Camera unit 3 Camera unit screws (2) 4 Privacy shield 5 Dome assembly 6 TORX screws (3) Step 2 Remove the Privacy shield by squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-3 Step 5 Caution Step 6 Attaching the Base Plate to a Junction Box 1 Junction box 2 Base plate Put the an category 5 or higher Ethernet cable through the camera housing and connect it to the LAN port on the IP dome (see Figure 1-1 on page 1-3). Do not lift the IP dome by the Ethernet cable.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 8 (Optional) Use the GPIO ports to connect external devices that trigger alarms (connect through alarm input ports) or respond to alarms (connect through alarm output ports). (See Figure 1-1 on page 1-3.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome – Back focus—The back focus is factory set for optimal use and should not require adjustments. In the event that it does need to be adjusted, use the 0.9 mm Allen wrench that is supplied with the IP camera to loosen the three back focus hex screws, then adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and gently sliding the lens toward or away from the camera.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-5 Step 12 Attaching the Privacy Shield and Dome 1 Base plate 2 Camera Unit 3 Privacy Shield 4 Dome assembly 5 TORX screws Attach the dome assembly by aligning its tab with the opening in the base plate, pressing it into place, and securing the three TORX screws (see Figure 2-5). Make sure that the security strap that connects the dome assembly to the camera housing is in place.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome To mount the IP camera with a conduit base, perform the following steps: Note When you disassemble the IP dome for mounting as described in these steps, make sure to remove any protective packing material that is installed between components. Procedure Step 1 Remove the dome assembly by unscrewing the three security TORX screws and pulling the dome away from the base plate (see Figure 2-3).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome 4 Privacy shield 5 Dome assembly 6 TORX security screws (3) Step 2 Remove the Privacy shield by squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2). Step 3 Remove the camera unit from the base plate by using a Phillips-head screwdriver to unscrew the two camera unit screws and pressing the tabs that lock the camera unit to the base plate (see Figure 2-3).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 8 Attach the base plate to the conduit base with the four screws, provided (see Figure 2-8).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 12 (Optional) Use the GPIO ports to connect external devices that trigger alarms (connect through alarm input ports) or respond to alarms (connect through alarm output ports). See Figure 1-1 on page 1-3.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome • Make the following adjustments, viewing the video on the analog monitor as needed: – Back focus—The back focus is factory set for optimal use and should not require adjustments. In the event that it does need to be adjusted, use the 0.9 mm Allen wrench that is supplied with the IP camera to loosen the three back focus hex screws, then adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-10 Step 16 Attaching the Privacy Shield and Dome 1 Base plate 2 Camera Unit 3 Privacy Shield 4 Dome assembly 5 TORX screws (3) Attach the dome assembly by aligning its tab with the opening in the base plate, pressing it into place, and securing the three TORX screws (see Figure 2-10). Make sure that the security strap that connects the dome assembly to the camera housing is in place.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Mounting to a Ceiling Tile You can mount the IP dome in a ceiling tile. The ceiling tile must be able to support at least three times the weight of the IP dome. An optional ceiling tile mounting plate is available to reinforce a ceiling tile so that the tile provides adequate support. You can purchase the ceiling tile mounting plate from Cisco (Cisco part number CIVS-IPCA-1007=).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-11 Disassembling the 2621 IP Dome Components 1 2 3 4 5 6 Step 4 1 Base plate 2 Camera unit 3 Camera unit screws (2) 4 Privacy shield 5 Dome assembly 6 TORX security screws (3) Remove the ceiling tile from the location at which you want to mount the IP dome and use the template provided to mark the locations in the ceiling tile for four screw holes and a rectangular cutout for cables.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-12 Preparing the 2621 IP Dome Ceiling Tile 1 2 3 4 Step 5 1 Ceiling tile mounting plate 2 Ceiling tile 3 Holes in ceiling tile 4 Base plate Place the ceiling tile mounting plate over the ceiling tile. Orient the ceiling tile mount so that it is flush with the back surface of the ceiling tile. Step 6 Attache the base plate to the ceiling tile and ceiling tile mounting plate using four screws.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 9 (Optional) Connect an external speaker, microphone, or both to the Y cable, then connect the Y cable to the audio port on the IP dome.(see Figure 1-1 on page 1-3). The Y cable that is included in the optional audio/video cables accessory kit can be purchased from Cisco (Cisco part number CIVS-IPCA-1017=). Each device connects to the audio cable through a standard 3.5 mm mini phone jack.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-13 Securing TORX Screws Mounting on a Solid Surface If the cables for the IP dome can pass through an opening in the surface, you can mount the IP dome by attaching the base plate directly to the surface. To do so, perform the following steps. Note When you disassemble the IP dome for mounting as described in these steps, make sure to remove any protective packing material that is installed between components.
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figure 2-14 Disassembling the 2621 IP Dome Components 1 2 3 4 5 6 1 Base plate 2 Camera unit 3 Camera unit screws (2) 4 Privacy shield 5 Dome assembly 6 TORX security screws (3) Step 2 Remove the Privacy shield by squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2).
Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 5 Drill 4 holes for screws and cut out the rectangle for cables. The screw holes should be the appropriate size for the mounting hardware that you are using. Step 6 Attach the base plate to the surface by using four screws that are appropriate for the surface. Use anchors if necessary and make sure to attach the conduit base securely.
Chapter 2 Getting Started Performing the Initial Setup of the IP Camera Caution Step 13 Do not manually adjust the focus or zoom for the IP camera. Attempting to manually do so may damage the IP camera lens. Instead, use the Focus/Zoom window in the configuration software to remotely set the focus and zoom for the IP camera. Replace the privacy shield by squeezing it to fit inside the four tabs on the camera unit.
Chapter 2 Getting Started Performing the Initial Setup of the IP Camera Procedure Step 1 Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter. Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera is unable to obtain this IP address, enter 192.168.0.100. The Account window appears. Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera administrator.
Chapter 2 Getting Started Accessing the IP Camera Windows Accessing the IP Camera Windows After you perform the initial configuration as described in the “Performing the Initial Setup of the IP Camera” section on page 2-23, follow the steps in this section each time that you want to access the IP camera windows to make configuration settings or view live video.
Chapter 2 Getting Started Adjusting the Video Image • Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP port number is 1024: http://203.70.212.52:1024 Step 2 Enter your IP camera user name and password when prompted, then click OK. To log in as the IP camera administrator, enter the user name admin (all lower case) and the password that is configured for the administrator.
Chapter 2 Getting Started Adjusting the Video Image camera at an object that is at least 15 feet (4.5 meters) away and gently sliding the lens toward or away from the camera. Take care not to pull the lens completely away from the camera.Obtain a sharp picture in both wide-angle and telephoto positions. When the focus is set as desired, use the Allen wrench to tighten the back focus hex screw. Caution Do not manually adjust the focus or zoom for the IP camera.
Chapter 2 Getting Started Powering the IP Camera On or Off Powering the IP Camera On or Off The IP camera does not include an on/off switch. You power it on or off by connecting it to or disconnecting it from a power source. When you power off the IP camera, it retains configuration information. To power on the IP camera, take either of these actions: • Use an category 5 or higher network cable to connect the IP camera to a network switch that provides 802.
Chapter 2 Getting Started Cleaning the IP Camera Cleaning the IP Camera To clean an IP camera, follow these guidelines: • To clean external components, use a clean, dry, soft cloth to gently wipe the components. Do not use liquid cleaners on the dome assembly, except for cleaners that are designed specifically for optical-grade acrylic. • To clean the lens, use only tissue paper or solution that is designed for high quality optical lenses.
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CH A P T E R 3 Configuring and Managing the IP Camera The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and manage the IP camera. This chapter explains how to access the configuration windows, describes each window, and provides detailed information about the options that are available in each window.
Chapter 3 Configuring and Managing the IP Camera Configuration Overview Table 3-1 Guidelines for Configuring the IP Camera Configuration Item Explanation Guidelines for Use Reference IP camera name and Identifies the IP camera. description Recommended. See the “Basic Setup Window” section on page 3-5. LED operation Determines whether the LEDs on the front of the IP camera light or remain off. Optional. See the “Basic Setup Window” section on page 3-5.
Chapter 3 Configuring and Managing the IP Camera Configuration Overview Table 3-1 Guidelines for Configuring the IP Camera (continued) Configuration Item Explanation Audio options Includes options for audio Required if you use an external streams that are received or sent microphone or speaker. by the IP camera. See the “Audio Window” section on page 3-23. Privacy regions Creates up to four user-defined Optional.
Chapter 3 Configuring and Managing the IP Camera Navigating the Configuration Windows Navigating the Configuration Windows After you access the configuration windows as described in the “Accessing the IP Camera Windows” section on page 2-25, a window appears that includes the following components: • Navigation tree—Appears at the left of the window and provides links to each configuration window • Basic Setup window—Appears at the right of the window The navigation tree always appears.
Chapter 3 Configuring and Managing the IP Camera Setup Windows • Status – System – Audio/Video – Network – Syslog & Log – Video Log Setup Windows The Setup windows let you configure a variety of basic and advanced settings for the IP camera, and to designate IP addresses that are allowed or denied access to the IP camera.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-2 Basic Setup Window Options (continued) Option Description Description Enter a description of the IP camera. For example, enter the IP camera location, such as “North Entrance.” The description can include any combination of up to 32 letters, numbers, and spaces.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-2 Basic Setup Window Options (continued) Option Description Network Settings Configuration Type Choose the option that indicates how the IP camera obtains its IP address: • Obtain Address Automatically (DHCP)—If your network includes a DHCP server for dynamic allocation of IP addresses, choose this option if you want DHCP to assign an IP address and subnet mask to the IP camera.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-3 Advanced Setup Window Options Option Description CDP Enable CDP (Cisco Discovery Protocol) Check this check box if CDP is enabled in your network and you want the IP camera to send CDP discovery messages. Bonjour Enable Bonjour (Cisco Discovery Protocol) Check this check box if Bonjour is enabled in your network and you want the IP camera to send Bonjour discovery messages.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-3 Advanced Setup Window Options (continued) Option Description Max RTP Video Packet Length Maximum number of bytes per video packet that are sent in each RTP request. Configure a lower number if you are streaming video to a cell phone that requires smaller data packets. Valid values are 400 through 1400. The default value is 1400. Max RTP Audio Packet Maximum number of bytes per audio packet that are sent in each RTP request.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-3 Advanced Setup Window Options (continued) Option Description QoS Enable QoS Mode Check this check box and click the Audio, Video, or Both radio button to enable Quality of Service (QoS) for audio streams, video streams, or both streams. Note DSCP QOS applies to Layer 3 only, and is applied to ASF and RTP video streams.
Chapter 3 Configuring and Managing the IP Camera Setup Windows Table 3-4 IP Filter Window Options (continued) Option Description Single/Range If you enable IP address filtering, choose either of the following options from as many drop-down lists as needed: • Single—Enter an IP address that is denied or allowed access to the IP camera, depending on the Options setting. • Range—Enter a range of IP address that is denied or allowed access to the IP camera, depending on the Options setting.
Chapter 3 Configuring and Managing the IP Camera Administration Windows Table 3-5 EAPOL Window Options (continued) Option Description User ID User identifier that is used to log in to the RADIUS server. Password IP camera client log in password for the RADIUS server. Anonymous ID Unsigned public identifier to be used instead of a user name for logging in to the RADIUS server. PAC File Path and folder on this PC where the Protected Access Credential (PAC) file is stored.
Chapter 3 Configuring and Managing the IP Camera Administration Windows Table 3-6 describes the options in the Users window. Table 3-6 Users Window Options Option Description Administrator User ID Display only. The user ID for the IP camera administrator is Admin. The administrator can access the configuration windows for the IP camera, control all IP camera functions, view video from the IP camera, and access the Administrator windows User name Display only.
Chapter 3 Configuring and Managing the IP Camera Administration Windows Maintenance Window The Maintenance window provides options for resetting or restarting the IP camera, saving configuration information from the IP camera, and uploading the configuration information to the IP camera.
Chapter 3 Configuring and Managing the IP Camera Administration Windows Table 3-7 Maintenance Window Options (continued) Option Description Upload Path and folder where a configuration file is stored. You can click Browse to find this location. After you enter this information, click Upload and follow the on-screen prompts to load the configuration file to the IP camera. After you upload a configuration file to the IP camera, the IP camera restarts automatically.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Audio/Video Windows The Audio/Video windows provide options for configuring audio and video from the IP camera. The following sections describe the Audio/Video windows in detail: • Video Window, page 3-16. • Audio Window, page 3-23 • Privacy Region Window, page 3-24 • Focus/Zoom Window, page 3-24 Video Window The Video window provides options for configuring the video from the IP camera.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options Option Description Streaming Mode Choose the mode that the IP camera uses for video streaming: • Single H.264 Stream—Configures H.264 for the primary stream. The stream can be up to D1 resolution and 30 fps. • Single MPEG-4 Stream—Configures MPEG-4 for the primary stream. The stream can be up to D1 resolution and 30 fps for NTSC or 25 fps for PAL.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options (continued) Option Description Max. Frame Rate Choose the desired maximum frame rate per second for the primary video stream from the IP camera. The default values are 30 for NTSC and 25 for PAL. A higher maximum frame rate provides better video quality but consumes more bandwidth H.264 Settings 2 Note These H.264 Settings 2 options appear if you choose the Dual H.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options (continued) Option Description Video Quality Control Choose an option for the video quality of the primary video stream from the IP camera: • Constant Bit Rate—Specifies that the video stream is output at or close to the constant bit rate that you choose. The default value is 4 Mbps. A higher bit rate provides better video quality but consumes more bandwidth.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options (continued) Option Description Fixed Video Quality Specifies that video is output at a fixed quality, which ranges from Very High to Very Low. The bit rate may vary to maintain this quality. The default fixed quality is Normal. A higher fixed quality provides better video quality but consumes more bandwidth. Max.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options (continued) Option Description Frame Repeat Count Designates how video output from the IP camera displays. The IP camera generates two independent fields (odd and even) for each video capture, which occur 60 times per second for NTSC or 50 times per second for PAL. When Frame Repeat Count is set to 1, the IP camera combines one odd and one even field to compose a video frame.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-9 Video Window Options (continued) Option Description Validation Time If the Switch Mode option is set to Auto, specify the time that the camera waits before switching Day/Night modes. The light level must continually exceed the threshold for the duration of the validation time to trigger a transition between the modes.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Audio Window The Audio window provides options for enabling and configuring audio that is transmitted to and from the IP camera. You can configure audio for these devices: • External microphone—You can connect an optional external microphone (available from third-parties) to the IP camera. This audio is sent to the PC that you use to view video from the IP camera. You can listen to the audio when viewing video in the Home window.
Chapter 3 Configuring and Managing the IP Camera Audio/Video Windows Table 3-10 Audio Window Options (continued) Option Description Enable External Speaker Display only. A check indicates that a speaker that is connected to the IP camera is enabled. The speaker is enabled when you check the Enable Audio check box and choose Simplex - Talk Only, Half Duplex - Talk or Listen, or Full Duplex - Talk and Listen to make this check box available.
Chapter 3 Configuring and Managing the IP Camera Security Windows Table 3-12 Focus/Zoom Window Options Option Description Zoom Controls the lens zoom to change the field of view. Move the Zoom slider to the left for a wider field of view and to the right for a telescopic field of view. Note Focus Controls the lens focus to achieve a sharp image. Move the Focus slider to the left to focus on objects close to the IP camera and to the right to focus on more distant objects.
Chapter 3 Configuring and Managing the IP Camera Security Windows Table 3-13 Initialization Window Options Option Description Admin Password Allows you to change the password for the IP camera administrator. The password is case sensitive and must contain at least 8 characters, which can be letters, numbers, and special characters, but no spaces. Special characters are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Applications Windows The Applications windows provide options for configuring and managing a variety of applications and IP camera activities. The following sections describe the Applications windows in detail: • Mail/FTP/HTTP Window, page 3-27.
Chapter 3 Configuring and Managing the IP Camera Applications Windows If you change any options in the Mail/FTP/HTTP window, you must click Save to save the changes. To discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-15 describes the options in the Mail/FTP/HTTP window.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Table 3-15 Mail/FTP/HTTP Window Options (continued) Option Description E-mail Body Attach Video Streaming Check this check box to include in the message body the URL of an FTP URL Address server from which you can download a video file to your local PC. Primary FTP Primary FTP Check this check box to enable the IP camera automatically send event video files to the primary FTP server when the files are created.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Table 3-15 Mail/FTP/HTTP Window Options (continued) Option Description URL Base Enter a string to be used as the prefix in the HTTP URL. The HTTP URL is sent in this format: http://ip-address/url-base?system-provided-name-value-pairs where: • ip-address is the IP address of the HTTP notification server, • url-base is the string that you enter for this field (URL Base).
Chapter 3 Configuring and Managing the IP Camera Applications Windows Table 3-16 Motion Detection Window Options Option Motion Detection Area Description • Motion Inclusion Regions—Create a window to designate an area to examine for motion. Select up to 4 check boxes to specify areas in the video. If desired, enter a name of up to 12 characters for each area in the field next to the corresponding check box. Drag the window to the desired area and drag an edge or corner of the window to resize it.
Chapter 3 Configuring and Managing the IP Camera Applications Windows If you change any options in the Event window, except deleting an event from the event schedule list, you must click Save to save the changes. To discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-17 describes the options in the Event window.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Table 3-17 Event Window Options (continued) Option Description Actions Choose the desired options to designate actions that the camera takes when events occur: • E-Mail—Sends e-mail event notification messages to an SMTP server. The e-mail messages notify you that an event has occurred, and may include a video file of the event and the URL of an FTP server from which you can download the video file.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Table 3-17 Event Window Options (continued) Option Description Video Format (MPSG-4) Appears if you choose the Video option from the Attachment Type drop-down list. Choose the format (asf, mp4, or 3gp) for the video file of the event. If you choose mp4, or 3gp, video files do not include audio. Pre-Capture Length Length, in seconds, of additional video that is included in the video file immediately before the event.
Chapter 3 Configuring and Managing the IP Camera Applications Windows Alarm I/O Ports Window The Alarm I/O Ports window allows you to configure various options for the two input and two output ports on the IP camera. A state change of an input ports triggers a camera to take configured actions. Output ports send relays that can control external devices, such as alarms or door switches.
Chapter 3 Configuring and Managing the IP Camera Status Windows Status Windows The Status windows provide options for viewing and managing a variety of system information. The following sections describe the Status windows in detail: • System Window, page 3-36 • Audio/Video Window, page 3-37 • Network Window, page 3-38 • Syslog & Log Window, page 3-38 • Video Log Window, page 3-44 System Window The System window displays information about the IP camera.
Chapter 3 Configuring and Managing the IP Camera Status Windows Audio/Video Window The Audio/Video window displays information about the audio and video streams from the IP camera. You configure audio options as described in the “Audio Window” section on page 3-23. You configure video options as described in the “Video Window” section on page 3-16.
Chapter 3 Configuring and Managing the IP Camera Status Windows Network Window The Network window displays information about various IP camera network settings and operations. You configure the settings as described in the “Basic Setup Window” section on page 3-5. To display the Network window, access the configuration windows as described in the “Accessing the IP Camera Windows” section on page 2-25, click Status, then click Network.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-23 Syslog & Log Window Options Option Description Local Log Minimum Log Severity Choose the minimum severity of messages that the appear in the log file. The system logs all messages of this severity and higher. Message severities, from highest to lowest, are: • Emergency—The system is unusable. • Alert—A situation occurred that requires immediate action. • Critical—A situation occurred that requires action soon.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-23 Syslog & Log Window Options (continued) Option Description Minimum Log Severity Choose the minimum severity of messages that are sent to the Syslog server. The system sends all messages of this severity and higher. Message severities, from highest to lowest, are: • Emergency—The system is unusable. • Alert—A situation occurred that requires immediate action. • Critical—A situation occurred that requires action soon.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-24 Syslog and Log Information (continued) Message Explanation Audio: Disable microphone. Captures information when audio devices are enabled or disabled in the Audio window. Audio: Disable speaker. Audio: Enable microphone. (audio type: G.711 A-Law) Audio: Enable microphone. (audio type: G.711 u-Law) Audio: Enable microphone. (audio type: G.726) Audio: Enable speaker. DHCP: Lease release successfully.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-24 Syslog and Log Information (continued) Message Explanation output: Failed to set output port Port_Number. Provides information when you configure the output: Set output port Port_Number to high OK. output ports on the IP camera. output: Set output port Port_Number to low OK. output: Set output port Port_Number to pulse OK. PTZ: Focus far. A user clicked the Focus Far button in the Home window. PTZ: Focus near.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-24 Syslog and Log Information (continued) Message Explanation Stream: RTSP stream started. [ip: Type, UDP: Address_1:Port_1 -> Address_2:Port_2, User] Provides information when an RTSP stream from the IP camera is initiated (RTSP stream started) or stopped (RTSP stream stopped). Stream: RTSP stream stopped. [ip: Type, UDP: Address_1:Port_1 -> Address_2:Port_2, User] Type is the type of stream (Video or Audio).
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-24 Syslog and Log Information (continued) Message Explanation SMTP log messages. Note These messages appear if you enable the FTP Log option. SMTP: Error during the connection or timeout. [host: Address] SMTP: Invalid sender address. [host: Address] SMTP: POP before SMTP authentication failed. [host: Address] Provide information when the IP camera generates an e-mail alert and communicates with an SMTP server.
Chapter 3 Configuring and Managing the IP Camera Status Windows Table 3-25 Video Log Window Options Option Description Video Log Displays a list of video logs. Files are named Camera_name-Event_Name-yymmdd-hhmmss.xxx, where: • Camera_name is the name of the IP camera, as configured in the Camera Name field in the Basic Setup window. • Event_name describes the event that caused the alert.
Chapter 3 Configuring and Managing the IP Camera Status Windows Cisco Video Surveillance System 2621 IP Dome User Guide 3-46 OL-24129-02
CH A P T E R 4 Viewing Live Video After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting Started,” users can connect to the IP camera through Internet Explorer and access the Home window to view live video from the IP camera. The home window also provides for controlling the video display and certain IP camera functions. Available controls depend on the user type or privilege level.
Chapter 4 Viewing Live Video Viewing Video through the Home Window Overview Figure 4-1 Home Window 1 Digital zoom controls. For detailed information, see the “Home Window Controls” section on page 4-3. 2 IP camera date and time. You configure the date and time for the IP camera as described in the “Basic Setup Window” section on page 3-5. 3 Audio controls. For detailed information, see the “Home Window Controls” section on page 4-3. 4 Snapshot controls.
Chapter 4 Viewing Live Video Viewing Video through the Home Window Overview Home Window Controls The Home window provides controls for several IP camera features. Table 4-1 describes the controls in the Home window. Note The IP camera administrator and users with the administrator or monitor privilege can access all IP camera, video display, and audio controls. Users with the viewer privilege can access video display and audio controls only.
Chapter 4 Viewing Live Video Viewing Video through the Home Window Overview Table 4-1 Home Window Controls (continued) Control Description Microphone Off toggle button Click the Microphone Off button to mute the audio stream that is captured and sent to the IP camera from the internal or external microphone of the PC that you are using. When you click this button, the speaker that is attached to the IP camera does not play audio that is transmitted from your PC.
Chapter 4 Viewing Live Video Viewing Video through Third-Party Devices or Software Viewing Video through Third-Party Devices or Software You can allow users to access video streams from the IP camera through third-party mobile devices, or through the VLC media player or equivalent software. To do so, you must configure the RTSP Port option in the Advanced Setup window. This option enables the IP camera to receive Real-Time Streaming Protocol (RTSP) commands.
Chapter 4 Viewing Live Video Viewing Video through Third-Party Devices or Software • To access the secondary H.264 stream with video only, enter this command: rtsp://ip_address/img/h264video2.sav Accessing the Primary MPEG-4 Stream In the following commands, the ip_address argument represents the IP address of the IP camera. After you enter the command, enter your IP camera user name and password when prompted.
Chapter 4 Viewing Live Video Viewing Video through Third-Party Devices or Software • To access the MJPEG stream with video only, enter this command: rtsp://ip_address/img/jpgvideo.sav Accessing Dual Streams (MPEG-4 + MJPEG) In the following commands, the ip_address argument represents the IP address of the IP camera. After you enter the command, enter your IP camera user name and password when prompted.
Chapter 4 Viewing Live Video Viewing Video through Third-Party Devices or Software Cisco Video Surveillance System 2621 IP Dome User Guide 4-8 OL-24129-02
CH A P T E R 5 Troubleshooting This chapter describes some common problems that may be encountered while using the IP camera and provides possible solutions. Symptom Cannot connect to an IP camera through a web browser.
Chapter 5 Troubleshooting Symptom The motion detection feature does not send e-mail alerts. Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your server. Recommended Action Configure e-mail alerts as described in the “Basic Setup Window” section on page 3-5, the “Mail/FTP/HTTP Window” section on page 3-27, and the “Event Window” section on page 3-31.
A P P E N D I X A Using the IP Camera with Cisco VSM Cisco Video Surveillance Manager (VSM) is a suite of powerful and flexible video surveillance applications that interoperate with a wide range of devices and cameras to provide a complete, standards-based video surveillance solution. VSM consists of modules to manage, archive, view, and distribute video.
Appendix A Using the IP Camera with Cisco VSM Cisco Video Surveillance System 2621 IP Dome User Guide A-2 OL-24129-02
INDEX Audio window A options action 3-23 overview configuring overview 3-33 auto mode, day/night vision 3-31 day to night threshold triggered by event ActiveX controls 3-23 3-31 described 3-30 3-21 night to day threshold Administration windows 3-12 3-22 validation time 3-22 3-22 Administrator user type configuring 3-13 description 3-12 B password back focus recovering setting 5-1 focus ring 3-13, 3-26 user name 3-13 back focus, adjusting options 3-7 overview Alarm I/
Index Complexity window options 3-26 overview 3-26 configuration SNMP window 3-34 Status windows 3-36 System window 3-1 configuration, of IP camera backing up time out for the first time configuration windows contrast, of video Administration windows 3-12 Advanced Setup window 3-7 Alarm I/O Ports window 3-35 Applications windows 3-27 Audio/Video window Audio window 3-16 D 3-5 Complexity window 3-26 update through NTP server day to night threshold described 3-31 3-15 validat
Index primary 3-7, 3-38 secondary F 3-7, 3-38 DSCP, for QoS 3-10 factory default configurations, restoring dual streaming 3-16, 4-5 factory reset 3-14 2-28 firmware upgrading E 3-15 version in IP camera Firmware window EAPOL window options options 3-11 overview focus ring 3-28 HTTP server 3-43 FTP server 3-44 enabling uploading video file to 3-29 link to in notification e-mail 3-28 secondary FTP server Subject field log of upload activities 3-29 primary 3-28 end time, da
Index figure of IP camera 4-2 overview 3-7, 3-38 IP camera 4-1 HTTP accessing through a web browser accessing camera through allowing access through alternative port default port cleaning 2-25 2-24, 3-26 2-29 configuration file 3-14 connecting to after the first time 3-8 connecting to for the first time 3-8 HTTPS controlling access to accessing camera through alternative port default port HTTP server date and time of 2-25 description 3-8 firmware 3-8 2-23, 2-25 2-25 2-23 3-10
Index Logout button L Setup link LAN port 1-4 2-24, 2-26 microphone LED controlling operation of 3-6 enabling 3-23 external 1-4, 3-23 3-23 disabling 3-6 internal enabling 3-6 muting PC Network 1-3, 1-6 PC PoE 2-24, 2-26 1-3, 1-6 4-4 4-4 sensitivity of PC lens, adjusting pan, tilt, rotation 2-26 MJPEG live video status controlling through Home window 4-4 4-1 3-37 mobile device, viewing video through viewing 4-5 motion detection through Home window 4-3 area through
Index network hardening activity type requirements for 1-3, 1-6 root 3-38 viewing information about Network LED port for power adapter 3-38 night mode, day/night vision 3-21 night schedule mode, day/night vision described end time 1-4 powering off the IP camera 2-28 powering on the IP camera 2-28 Power over Ethernet (PoE) 2-1 Power over Ethernet (PoE) 3-21 2-1 privacy region 3-22 start time 2-25 power 3-38 overview 1-3, 1-6 port number 1-3, 1-6 2-24, 3-13 3-26 PoE LED 3-
Index Syslog server S 3-39 system log saturation, of video 3-20 scheduling, events SDRAM description 3-32 System window 3-33, 3-38, 3-44 secure connection 3-40 options 2-25 3-36 overview 3-36 security password hardening Security windows 3-26 T 3-25 sensitivity text overlay, on video PC microphone 4-4 tilt, adjusting sensor firmware version, of IP camera serial number Setup windows 3-21 time zone, of IP camera 2-24, 2-26 trigger, for event 3-5 sharpness, of video 2-26 time s
Index password overview 3-13 3-44 viewing files in 3-45 Video window V options validation time, day/night vision auto mode 3-17 overview 3-22 3-16 VLC media player, viewing video through video bit rate contrast format of audio from camera 3-20 of PC microphone 3-20 of PC speaker 3-20 frame rate of event 4-3 4-4 4-3 3-18, 3-19 image, adjusting 2-26 W 3-27 primary stream quality volume 3-17, 3-19 brightness 4-5 white balance, preset modes 3-16, 3-17, 3-18, 4-5 3-20 3-17
