Router Installation and Configuration Guide

8-5
Cisco SCE8000 Installation and Configuration Guide, Rel 3.1.7
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Chapter 8 Troubleshooting
Troubleshooting Overview
Cisco SCE8000 Operational Status
The following table lists the operational states of the Cisco SCE8000. The Status LED on the Service
Control module reflects the current Cisco SCE8000 operational status. Once boot is complete, the
operational status can be displayed using CLI command show system operation-status .
Table 8-2 Cisco SCE8000 Operational States
Cisco SCE8000 Operational
Status Description Status LED State
Booting Initial state after reset Amber
Operational Cisco SCE8000 becomes operational after completing the
following process:
• Boot is completed
• Power-on self-tests are completed without failure
• Platform configuration is applied
Steady green
Warning Cisco SCE8000 is fully operational (as above) but one of the
following occurred:
• GBE Management port link is down
• Internal temperature above threshold
• Internal voltage not in expected range
• Fan problem
• Power supply problem
• Insufficient space on the disk
Note If the condition that caused the Cisco SCE8000 to be in
Warning state is resolved (for example, link is up) the
Cisco SCE8000 reverts to Operational state.
Flashing amber
Failure System is in Failure state after Boot due to one of the following
conditions:
• Power-on test failure
• Three abnormal reboots in less than 30 minutes
• Platform configured to enter Failure mode consequent to
failure-induced reboot (this is configurable using CLI
command)
• Severe system health problem, such as extensive overheating
or voltage out of correct operating range.
Note Depending on the cause of failure, the management
interface and the platform configuration may or may not be
active/available.
Red