user manual
Table Of Contents
- User Guide for Internetwork Performance Monitor
- Contents
- Preface
- Overview of IPM
- Getting Started With IPM
- Using IPM to Measure Network Performance
- Measuring Network Performance for DHCP
- Measuring Network Performance for DLSw
- Measuring Network Performance for DNS
- Measuring Network Performance for HTTP
- Measuring Network Performance for FTP
- Measuring Network Performance for IP
- Measuring Network Performance for SNA
- Measuring Network Performance for TCP
- Measuring Network Performance for UDP
- Measuring Network Performance for Enhanced UDP
- Modifying IPM Components
- Working With Source Devices
- Working With Target Devices
- Working With Operations
- Working With Collectors
- Adding Components Using Seed Files
- Changing IP Addresses
- Setting the Baseline
- Setting IPM Database Preferences
- Setting SNMP Timeout and Retry Environment Variables
- Setting New IPM Server Process Timeout Values
- Setting the DISPLAY Variable in Solaris
- Backing Up or Restoring the IPM Database
- NVRAM Settings
- Managed Source Interface Settings
- Changing Administrative Password
- Changing IPM Database Password
- Working With Message Log Window
- Working With IPM From the CiscoWorks Homepage
- Accessing IPM Data From the CiscoWorks Homepage
- Viewing IPM Server Information
- Importing Devices From Device and Credential Repository
- Downloading the IPM Client
- Viewing Configuration Information
- Viewing Latency Data
- Viewing Jitter Data
- Viewing HTTP Data
- Accessing Software Updates and Additional Information
- IPM FAQs and Troubleshooting Tips
- IPM Command Reference
- SA Agent Feature Mapping
- Glossary
- Index

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User Guide for Internetwork Performance Monitor
OL-11291-01
APPENDIX
A
IPM FAQs and Troubleshooting Tips
This appendix provides answers to the commonly asked IPM questions and also gives tips on
troubleshooting specific IPM issues.
The appendix contains the following:
• IPM FAQs
• Troubleshooting IPM
IPM FAQs
• What is IPM?
• Does IPM require a dedicated hardware probe to measure and monitor network performance
statistics?
• Does the IPM application take measurements from the point of view of the management
workstation?
• What workstation and network devices do I need to run IPM?
• I want to run the IPM client as an applet from a Web browser. How can I find out if I already have
the Java plug-in?
• Why does my IPM client hang when I’m trying to run it as an applet on Solaris?
• How do I install the IPM client?
• Do I have to install any software on the router to use SA Agent and IPM?
• Can I configure collectors that use SA Agent targets and NNTP, POP3, or SMTP operations?
• Which Cisco hardware platforms support the SA Agent feature of the Cisco IOS software?
• How does IPM interact with the SA Agent feature of the Cisco IOS software?
• What are the names of the MIBs used by IPM?
• Does a target device need to be a router that supports SA Agent?
• What network protocols does IPM support?
• Should I install the router component of IPM on a backbone router so that it intercepts all paths?
• Do I have to run a Cisco IOS software release with the SA Agent feature on all my routers to get
hop-by-hop performance statistics?
• How does IPM measure latency between routers in the SNA environment?