user manual

J-73
Cisco Transport Manager Release 6.0 User Guide
78-16845-01
Appendix J Troubleshooting
J.10.7 Configuration Center Management
• Network elements can be selected in the tree view and the Configuration Center (Elements Tab) can
be launched to view or modify the selected object.
• Network elements can be dragged and dropped from other application to the Configuration Center's
Elements tab for modification.
This section includes the following information:
• J.10.7.1.1 Cannot Launch the Configuration Center, page J-73
• J.10.7.1.2 Cannot Launch Other Applications from the Configuration Center, page J-73
• J.10.7.1.3 An Exception Is Raised when the Configuration Center Is Launched, page J-74
• J.10.7.1.4 An Exception Is Raised when the Configuration Center Launches Another Application,
page J-74
• J.10.7.1.5 Element Tab—Internal Frame Does Not Launch, page J-75
• J.10.7.1.6 Element Tab—Drag-and-Drop Functionality Does Not Launch An Internal Frame, page
J-75
• J.10.7.1.7 Element Tab—Create, Details, Modify, and Refresh Button Issues, page J-75
• J.10.7.1.8 Element Management—Drag and Drop Within Configuration Center, page J-75
• J.10.7.1.9 Cross Application—Configuration Center as Drag Source, page J-76
• J.10.7.1.10 Cross Application—Configuration Center’s Element Tab as Drop Target, page J-76
• J.10.7.1.11 Element Tab—Internal Frame Displays Incorrect Object or Object Data, page J-77
• J.10.7.1.12 Configuration Center's Element Tab Does Not Respond (GUI Is Grayed Out), page J-77
J.10.7.1.1 Cannot Launch the Configuration Center
The Configuration Center cannot be launched using one of the following methods:
• Click the Configuration Center icon from the Launch Center or from any application.
• Choose Tools > Configuration Center from any application.
• Right-click the selected node from the hierarchical tree, and choose Configuration Center.
Step 1 Check the configcenter.jar file. Make sure that the configcenter.jar file is located in the
/opt/svplus/java/jars/cwm directory of the target machine.
Defect Information—Collect the following information for further analysis:
• CMSCclient.log file from the D:\Documents and Settings\<username>\log directory.
• Java Console information.
• Screen snapshots; in particular, error/information messages dialog boxes.
• Cmsvr.log file from the /opt/svplus/log directory.
• Configserver.log file from the /opt/svplus/log directory.
Possible alternative workaround—None.
J.10.7.1.2 Cannot Launch Other Applications from the Configuration Center
The Configuration Center does not launch other applications using one of the following methods: