user manual

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Cisco Transport Manager Release 6.0 User Guide
78-16845-01
Appendix J Troubleshooting
J.10.5 Configuration Center, Chassis View, Diagnostics Center, and Statistics Report Problems
Figure J-1 CTM End-to-End Architecture
NMServer provides inventory and alarm information for the Configuration Center, Chassis View,
Diagnostics Center, or Statistics Report. The node information is pushed by topod to NMServer. The
initial inventory of card, lines, ports, and so on, is read from the database. The dynamic updates are
pushed to NMServer from topod, ooemc, and sdbroker.
There are two utilities under the /opt/svplus/util/ directory that are shipped with CTM to debug issues in
NMServer:
• nmControl—This utility provides the means to check the NMServer cache and its state. Output is
redirected to /opt/svplus/log/nmControl.log. Cache dumps are redirected to
/opt/svplus/log/nmControl.dump. The utility allows the following operations, all of which are
nondestructive and perform the tasks in a passive mode.
Note Do not use the All Cache operation to dump the cache for a large network that has more than
1000 nodes.
– Resync Node—Resyncs the node (specified by the node_id).
– All Cache—Dumps all the data in its cache to the dump file.
– Topology Cache—Dumps topology (node) data to the dump file.
– Node Cache—Dumps a node's data (specified by node_id) to the dump file.
– CTM Alarm Cache—Dumps the CTM-specific alarms to the dump file.
– Client Manager Cache—Dumps the information about all the clients to the dump file.
– Error Statistics—Dumps the error information associated with the sync-up to the dump file.
– Sync-Up Status—Dumps the sync-up state to the dump file.
Chassis View Tree View Topology View Alarm List View
Alarm Service
Alarm RepositoryObject Repository
Event Handler
Inventory Service
Network Topology
Management
Fault
Management
Multiservice WAN Network
Equipment Manager and
Sync-up
Presentation
Layer
Data and
Interface
Layer
Business
Logic Layer
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