Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface ix Purpose ix Audience x Organization x Conventions xi Related Documentation xiii Obtaining Documentation xv Cisco.
Contents Introducing the Cisco Wide Area Application Engine 1-1 Introduction 1-1 Software Functional Description WAAS Software Description ACNS Software Description WAFS Software Description 1-4 1-4 1-5 1-5 Hardware Features 1-6 Front Panel Control Buttons 1-6 LED Indicators 1-7 Input/Output Ports and Connectors 1-10 Ethernet Port Connector 1-12 Serial Port Connector 1-13 SCSI Port Connector 1-13 Fibre Channel Port Connector 1-14 Video Port Connectors 1-15 Inline Network Adapter Description 1-16 Form and
Contents Rack Installation Safety Guidelines 2-6 Installing the Cisco Wide Area Application Engine 3-1 Tools and Parts Required 3-2 Installing the Cisco Wide Area Application Engine 3-2 Installing the Chassis in a Two-Post Rack 3-3 Installing the Chassis in a Four-Post Rack 3-4 Installing the Chassis on a Tabletop 3-12 Connecting Cables 3-13 Connecting Power and Booting the System 3-14 Checking the LEDs 3-15 Removing or Replacing a Cisco Wide Area Application Engine 3-15 Installing Hardware Options 4-1 Rem
Contents Technical Specifications A-1 Appliance Specifications A-1 Adapter Specifications A-4 Troubleshooting the System Hardware B-1 Checking the Basics B-1 Checking Connections and Switches B-2 Maintaining the Cisco Wide Area Application Engine C-1 Maintaining Your Site Environment C-1 Temperature C-2 Humidity C-3 Altitude C-3 Dust and Particles C-3 Corrosion C-4 Electrostatic Discharge C-4 Electromagnetic and Radio Frequency Interference C-4 Magnetism C-5 Power Source Interruptions C-6 Using Power Prote
Preface This preface describes the purpose of the Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide, who should read it, how it is organized, and its document conventions.
Preface Audience installation procedures covered in this guide, you will then use the appropriate companion publications to configure your system. (See the “Related Documentation” section on page xiii.) Audience To use this installation guide, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices.
Preface Conventions Chapter Title Description Chapter 4 Installing Hardware Options Describes how to remove and replace the hard disk drives, memory options, and adapters. Appendix A Technical Specifications Describes the functional specifications for the hardware models. Appendix B Troubleshooting the System Hardware Describes troubleshooting procedures for the hardware installation.
Preface Conventions Screen examples use the following conventions: Convention screen font boldface screen Description Terminal sessions and information the system displays are in screen font. Information you must enter is in boldface screen font. font italic screen font Variables for which you supply values are in italic screen font. ^ The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.
Preface Related Documentation Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Preface Related Documentation The WAFS software document set includes the following documents: • Release Notes for Cisco WAFS • Cisco WAFS 3.0 Quick Installation Guide • Cisco WAFS 3.0 Configuration Guide • Cisco WAFS 3.0 Command Reference • Cisco WAFS 3.0 User Guide • Cisco WAFS 3.
Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport You can access the Cisco website at this URL: http://www.cisco.
Preface Documentation Feedback Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/ Cisco Marketplace: http://www.cisco.com/go/marketplace/ Ordering Documentation Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL: http://www.cisco.com/go/marketplace/ Cisco will continue to support documentation orders using the Ordering tool: • Registered Cisco.
Preface Cisco Product Security Overview You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.
Preface Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: • Emergencies — security-alert@cisco.
Preface Obtaining Technical Assistance service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documentation Website The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL: http://www.cisco.
Preface Obtaining Technical Assistance solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.
Preface Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.
Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL: http://www.cisco.com/en/US/products/index.
1 C H A P T E R Introducing the Cisco Wide Area Application Engine This chapter provides a basic functional overview of the Cisco Wide Area Application Engine 511 and 611 (WAE-511 and WAE-611), and describes the hardware, major components, and front and back panel indicators and controls.
Chapter 1 Introducing the Cisco Wide Area Application Engine Introduction When WAAS software is installed, the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine. When ACNS software is installed, the WAE appliance functions as a Content Engine or one of the other ACNS device modes (Content Router or Content Distribution Manager). When WAFS software is installed, the WAE appliance functions as a File Engine. (See Figure 1-1.
Chapter 1 Introducing the Cisco Wide Area Application Engine Introduction Figure 1-2 WAE-611 Back Panel with SCSI Port Connector 124684 SCSI port connector WAE-511 and 611 models can be configured with either a Fibre Channel adapter or an MPEG A/V decoder adapter. These adapters are user-replaceable and are installed in PCI-X slot 1 on the back panel.
Chapter 1 Introducing the Cisco Wide Area Application Engine Software Functional Description Software Functional Description The operation of the WAE is dependent on the software application that is installed on it.
Chapter 1 Introducing the Cisco Wide Area Application Engine Software Functional Description ACNS Software Description With ACNS software installed, the WAE appliance functions as a Content Distribution Manager, Content Engine, or Content Router. The Content Distribution Manager provides a graphical user interface to manage registered Content Engines and Content Routers.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features • WAN transport-level optimization • Policy-based prepositioning • Global locking and coherency • Native end-to-end CIFS/NFS support • Web-based centralized control and management • Branch file server replacement Hardware Features This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAE-511 and WAE-611.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features 1 CD eject button 3 Reset button Table 1-1 2 Power control button Front Panel Control Buttons Item Description CD eject button Releases a CD from the drive. Power control button Powers up the device. Reset button Resets the device and runs the power-on self-test (POST). You might need to use a pen or the end of a straightened paper clip to press the button.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-2 Front Panel LEDs LED Color State Description CD-ROM drive activity Green On The CD-ROM drive is in use. System error Amber On A system error has occurred. Hard disk drive activity Green Flashing The associated hard disk drive is in use. Power Green On Power is flowing to the device. Flashing The device is in standby mode.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-3 Back Panel LEDs Indicator Color State Description Ethernet 1 activity Green Blinking There is an active link connection on the 10/100/1000BASE-T interface for Ethernet port 1. Ethernet 2 activity Green Blinking There is an active link connection on the 10/100/1000BASE-T interface for Ethernet port 2. Ethernet 2 link Green On The speed of the Ethernet LAN is 1000BASE-TX.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-4 Fibre Channel Adapter LEDs (continued) LED State Meaning Green Off Amber On Signal has been acquired. (The Fibre Channel adapter firmware is performing or waiting to perform Fibre Channel loop initialization.) Green Off Amber Flashing Green Flashing Amber Flashing Note Loss of synchronization. Firmware error. The MPEG A/V decoder adapter does not have any LEDs.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-9 WAE-511 and WAE-611 Back Panel Ports and Receptacles 2 3 4 115773 1 8 7 5 6 1 AC power receptacle 2 Mouse port 3 Keyboard port 4 Ethernet 1 receptacle 5 Ethernet 2 receptacle 6 USB ports (not supported) 7 Monitor port 8 Serial port Note Cisco ACNS and WAFS software do not support the use of a keyboard or mouse (Personal System 2 [PS/2] or Universal Serial Bus [USB]).
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-5 Back Panel Ports and Connectors (continued) Item Description SCSI LVD port (WAE-611 only) (See Figure 1-2) Use this port to attach an external Cisco Storage Array device. Fibre Channel port (on optional adapter) This port provides the option to connect to an external Fibre Array device or SAN1 for added data storage capacity.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-10 Ethernet Port Connector Link LED (green) 83195 Activity LED (green) 8 1 Serial Port Connector The WAE appliance has one standard serial port connector located on the back of the device. Figure 1-11 shows the pin number assignments for the 9-pin, male D-shell serial port connector on the back of the device. These pin number assignments conform to the industry standard.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-12 shows a 68-pin, female D-shell SCSI connector. These connectors conform to the SCSI standard. Figure 1-12 SCSI Port Connector 1 68 35 83192 34 Fibre Channel Port Connector The WAE-511 and WAE-611 support one optional Fibre Channel adapter that has a single Fibre Channel port.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Video Port Connectors The WAE-511 and WAE-611 support one optional MPEG A/V decoder adapter that has one audio and video input/output port.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-7 VGA Output Connector Pinout Pin Number Destination 1 Vsync 2 Ground 3 Hsync 4 Blue 5 Ground 6 Red 7 Green 8 Ground Inline Network Adapter Description This section describes the following features of the WAE inline network adapter: • Form and Function • Ports and LED Indicators For adapter specifications, see Table A-4 in Appendix A.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Inline Network Adapter 159701 Figure 1-15 The Cisco WAE inline network adapter provides inline traffic interception capability for your appliance. When your appliance is configured for inline interception mode, you can set attributes to control which interfaces are to be used over which VLANs. By default, the adapter operates on all inline-capable interfaces and VLANs.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features becoming a single point of failure and allows traffic to continue to flow between the router and the client while it passes through an unresponsive WAE without being processed. For more information about configuring the inline network adapter, see the Cisco Wide Area Application Services Configuration Guide. Ports and LED Indicators Figure 1-16 shows the inline network adapter port numbers, interface designations, and LEDs.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-8 Inline Network Adapter LEDs (continued) LEDs State Description 1000 On The speed of the Ethernet connection is 1000BASE-TX. Bypass Both the 100 and The corresponding ports are in mechanical bypass mode. 1000 LEDs are on Inline Network Adapter Cabling Requirements Your inline network adapter ships with two types of cables: crossover and straight-through.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Table 1-9 Cable Requirements for WAE Connections Using Gigabit Ethernet (continued) Connection Required Cable Router to router (no WAE) Crossover or Straight-through Switch to WAE and Crossover or Straight-through WAE to Router Crossover or Straight-through Switch to WAE and Crossover or Straight-through WAE to Switch Crossover or Straight-through Router to WAE and Crossover or Straight-through WAE to Router C
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features To connect the inline network adapter using the correct cables for Fast Ethernet connections, follow these steps: Step 1 Determine which type of cable you would use for a direct connection between your two end devices (without a WAE inline network appliance connected between them) by using the following standard cabling rules: • When you are directly connecting two network devices that are similar, such as two switches, use a
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Step 2 Connect Fast Ethernet ports on both the LAN and the WAN sides of the WAE inline appliance by using the following cable types: • On the LAN side of the connection, use a straight-through cable between the WAE inline appliance and the network device.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Two WAEs with inline network adapters can also be installed back-to-back in a serial fashion between two network devices for failover purposes. In this type of serial cluster configuration, if one WAE fails or becomes overloaded, the other WAE can provide optimization. (See Figure 1-18.
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-18 Cabling for Serial Cluster Inline WAEs with a Single WAN Connection MGMT LAN switch 1 2 3 WAE1 Connection: WAE 1 to LAN switch Fast Ethernet: LAN0 (InlinePort 1/0/lan) Cable type: Straight-through WAE2 2 240088 WAN 1 Router B Connection: WAE 1 to WAE 2 Fast Ethernet: WAE1 WAN0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan) Cable type: Crossover 3 Connection: WAE 2 to WAN router Fast Ethern
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1-19 Cabling Between Two Inline WAEs WAN 3 WAE2 inline ada Router 0 1 2 3 BYPASS LINK/ACT 100 1000 2 WAE1 inline adapter 1 0 1 LAN switch 3 BYPASS Fast Ethernet: WAE 1 LAN0 (InlinePort 1/0/lan) Cable type: Straight-through 2 LINK/ACT 100 1000 Connection: WAE 1 to LAN switch 240089 2 1 Connection: WAE 1 to WAE 2 Fast Ethernet: WAE 1 WAN0 (InlinePort 1/0/wan) to WAE 2 LAN0 (InlinePort 1/0/lan) Cable ty
Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 1-26 OL-7220-02
2 C H A P T E R Preparing to Install the Cisco Wide Area Application Engine This chapter contains important safety information you should know before working with the Wide Area Application Engine (WAE). Use the guidelines in this chapter to ensure your own personal safety and to help protect your device from potential damage.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Warnings Warning Read the installation instructions before connecting the system to the power source. Statement 1004 Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1 Warning This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Warnings Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines – The product has been exposed to water. – The product has been dropped or damaged. – The product does not operate correctly when you follow the operating instructions. • Keep your system components away from radiators and heat sources. Also, do not block cooling vents. • Do not spill food or liquids on your system components, and never operate the product in a wet environment.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines • To help protect your system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cord.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines • Plan the device installation starting from the bottom of the rack. • Install the heaviest device in the bottom of the rack. • Do not extend more than one device out of the rack at the same time. • Remove the rack doors and side panels to provide easier access during installation. • Connect the device to a properly grounded outlet.
Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 2-8 OL-7220-02
3 C H A P T E R Installing the Cisco Wide Area Application Engine This chapter explains how to install the Cisco Wide Area Application Engine (WAE) 511 and WAE 611 in an equipment rack. It also provides general instructions for installing the device on a table or workbench.
Chapter 3 Installing the Cisco Wide Area Application Engine Tools and Parts Required Tools and Parts Required A sliding rail rack-mount kit and cable management assembly is included in your shipping container accessory box. The rack-mount kit is suitable for mounting the device in a 19-inch (48.26-cm) four-post equipment rack. Angle brackets for mounting the device in a two-post rack are also included in your shipping container.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine To install the chassis in a two-post rack, follow these steps: Step 1 Figure 3-2 Attach a bracket to one side of the chassis, aligning the front flange of the bracket with the hash mark on the side of the chassis. (See Figure 3-2.) Installing the Chassis in the Rack 124555 Rear Front Step 2 Attach a second bracket to the opposite side of the chassis in the same manner.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-3 Rack-Mount Installation Kit Front of rail Rear of rail 2 1 134402 4 3 1 Slide rails (2) 2 Shipping bracket 3 M6 screws (6) 4 Cable straps (6) These slide rails come with spring-loaded locking pins at both ends of each rail.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine • Note On the rear of the rail, press on the two rear tabs, and slide the pin carriage toward the front of the rail, releasing the latch tab as it catches in place. To prevent the rail-adjustment bracket (labeled 1 in Figure 3-4) from moving during this step, hold it in place with your thumb. Slide rails are marked (RIGHT/FRONT and LEFT/FRONT) for proper placement.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note Ensure that the pins are fully extended through the mounting flange and slide rail pin bracket. (See Figure 3-5.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-6 Attaching the Slide Rail to the Front Mounting Flange—Left Front Rail Shown 3 2 Pins extended through the mounting flange and slide rail pin bracket Pins not extended through the mounting flange and slide rail pin bracket 1 Pins 3 Slide rail pin bracket 2 134405 1 Latch tab Step 5 Repeat these steps for the right slide rail.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-7 Inserting the Chassis onto the Slide Rails 1 1 Step 7 Captive thumbscrews 2 134406 2 Shipping brackets To remove the shipping bracket, press on the release tab (labeled 1 in Figure 3-8) as indicated on the shipping bracket, and remove the shipping bracket from the slide rail. Repeat this step for the other shipping bracket. Store the shipping brackets for future use.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Figure 3-8 Removing the Shipping Bracket 134407 AND SLIDE TO REMOVE BRACKET, PUSH HERE FOR SHIPPING PURPOSES ONLY 1 1 Step 8 Release tab Attach the power cords and the Ethernet cables to the rear of the device. Route the cables to the left corner of the chassis (as viewed from the rear) and use the cable straps to secure the cables to the slide rails. (See Figure 3-9.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note Step 9 Leave enough slack in the cables to allow for sliding the device in or out of the rack. To transport the rack to another location with the chassis installed, you must secure the chassis to the rack. a. Remove one mounting screw and loosen the other mounting screws as indicated in Figure 3-10.
Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Note The four-post rack-mounting system is designed for racks that do not have pre-threaded holes. If you are using an equipment rack with pre-threaded holes, the pins will not protrude through the rack. Instead, secure the slide rails to the rack by attaching screws through the slide rail pin brackets at both ends of each rail. (See Figure 3-11.
Chapter 3 Installing the Cisco Wide Area Application Engine Connecting Cables To install the chassis on a workbench or tabletop, follow these steps: Step 1 Remove any debris and dust from the tabletop or workbench, as well as from the surrounding area. Also make sure that your path between the device and its new location is unobstructed. Step 2 Attach the rubber feet to the bottom of the chassis. The rubber feet have an adhesive backing.
Chapter 3 Installing the Cisco Wide Area Application Engine Connecting Power and Booting the System Figure 3-12 WAE-511 and WAE-611 Back Panel Ports and Receptacles 2 3 4 115773 1 8 7 5 6 1 AC power receptacle 5 Ethernet 2 receptacle 2 Mouse connector 6 USB ports (not supported) 3 Keyboard connector 7 Video connector 4 Ethernet 1 receptacle 8 Serial connector Note Cisco WAFS and ACNS software do not support the use of a keyboard or mouse (PS/2 or USB).
Chapter 3 Installing the Cisco Wide Area Application Engine Checking the LEDs Step 5 Press the power control button on the front of the device. The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (See the “Related Documentation” section on page xiii for a list of software configuration documents.) Note Note While the device is powering up, the power LED on the front of the chassis is green.
Chapter 3 Removing or Replacing a Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine The device is in constant communication with the router on your network. When the router notices that the device is no longer responding to it, the router stops sending requests to the device. This is transparent to users. If other devices are attached to the router, the router continues sending requests to the other devices.
4 C H A P T E R Installing Hardware Options This chapter provides basic instructions for installing hardware options in the Wide Area Application Engine (WAE). These instructions are intended for experienced technicians.
Chapter 4 Installing Hardware Options Removing the Cover and Bezel Step 3 Figure 4-1 Loosen the two captive screws (1) on the rear of the cover. (See Figure 4-1.) Removing the Cover 115802 1 Step 4 Caution Step 5 Slide the cover back; then lift it up and off the device. For proper cooling and airflow, replace the cover before turning on the device. Operating the device for extended periods (over 30 minutes) with the cover removed might damage device components.
Chapter 4 Installing Hardware Options Installing Adapters Removing the Bezel 124004 Figure 4-2 Installing Adapters This section provides general information about the system board, riser card, adapters, and PCI-X slot configuration specifications, and contains the following adapter installation procedures: Note • Installing an MPEG Decoder Adapter, page 4-5 • Installing a Fibre Channel Adapter, page 4-8 These adapters are supported in ACNS software only.
Chapter 4 Installing Hardware Options Installing Adapters Note To install the inline network adapter, see the Installing the Cisco WAE Inline Network Adapter publication. The inline network adapter is supported in WAAS 4.0.7 and later software only. Before you install adapters, review the following information: • The device has two Peripheral Component Interconnect-Extended (PCI-X) adapter slots: – PCI-X slot 1 is located on the adapter support bracket with the riser card.
Chapter 4 Installing Hardware Options Installing Adapters Installing an MPEG Decoder Adapter Note The illustrations in this document might differ slightly from your hardware. To install an MPEG decoder adapter, follow these steps. Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4. Step 2 Power down the device and peripheral devices. Step 3 Disconnect the power cord and then all external cables from the device. Step 4 Remove the device cover.
Chapter 4 Installing Hardware Options Installing Adapters Removing the Expansion Slot Cover 124478 Figure 4-3 1 2 4 3 1 Expansion slot cover (slot 2) 2 Expansion slot cover (slot 1) 3 Captive screw 4 Riser card assembly Step 6 Remove the riser card (labeled 1 in Figure 4-4) from the system board to access the expansion slot.
Chapter 4 Installing Hardware Options Installing Adapters Figure 4-4 Installing an Adapter in PCI-X Slot 1 1 2 3 4 124479 5 6 1 Riser card 2 PCI-X slot 2 connector 3 PCI-X slot 1 connector 4 Adapter support bracket 5 Adapter 6 PCI-X riser card connector Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL-7220-02 4-7
Chapter 4 Installing Hardware Options Installing Adapters Step 7 Touch the static-protective package that contains the adapter to any unpainted metal surface on the device, and then remove the adapter from the static-protective package. Avoid touching the components and gold-plated edge connectors on the adapter. Step 8 Place the adapter, component-side up, on a flat, static-protective surface and set any jumpers or switches as described by the adapter manufacturer, if necessary.
Chapter 4 Installing Hardware Options Installing Adapters Preparing to Install the Adapter Before you begin the installation, do these tasks: • Read the “Fiber-Optic Cabling Guidelines for the Fibre Channel Adapter” section. • Read the “Tools and Parts Required” section. • Write down the serial number for future reference.
Chapter 4 Installing Hardware Options Installing Adapters Installing the Fibre Channel Adapter To install the Fibre Channel adapter, follow these steps: Step 1 Check the system board and locate the correct PCI-X slot for the Fibre Channel card. Step 2 Power down any connected peripheral devices, and then power down the device. Step 3 Disconnect the power cords. Step 4 Remove the cover. (See the “Removing the Cover and Bezel” section on page 4-1.) Step 5 Remove the expansion slot cover.
Chapter 4 Installing Hardware Options Installing Adapters Hardware Problems To determine if your installation problem is caused by the hardware, take the following actions: • Verify that all adapters are installed securely. • Verify that all cables are attached securely to the correct connectors. Be sure that one end of the LC-LC Fibre Channel cable is attached to the optical interface connector and that the other end is connected to the Fibre Channel device.
Chapter 4 Installing Hardware Options Installing DIMMs Installing DIMMs Adding memory to your device is an easy way to make programs run faster. You can increase the amount of memory in your device by installing additional dual-inline memory modules (DIMMs). Your device uses a noninterleaved memory configuration. When you install additional memory, note the following information: • Memory modules are installed on the system board in the DIMM slots shown in Figure 4-5.
Chapter 4 Installing Hardware Options Installing DIMMs Figure 4-5 System Board DIMM Connectors 5 6 1 2 3 151724 4 1 DIMM 1 2 DIMM 2 3 DIMM 3 4 DIMM 4 5 Battery 6 PCI-X riser card Caution When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Chapter 4 Installing Hardware Options Installing DIMMs To install a DIMM, follow these steps: Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4. Step 2 Power off the device and peripheral devices. Disconnect the power cord, and then disconnect all external cables. Remove the cover. (See the “Removing the Cover and Bezel” section on page 4-1 for details.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Step 5 b. Insert the DIMM into the connector by aligning the DIMM edges with the slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector. c.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Note Caution If your device has only one hard disk drive, install it in the left drive bay. To maintain proper system cooling, do not operate the device for more than 10 minutes without either a hard disk drive or a filler panel installed in each bay. To install a simple-swap SATA hard disk drive in a bay, follow these steps: Step 1 Inspect the new drive for any signs of damage.
Chapter 4 Installing Hardware Options Completing the Installation Installing a SATA Hard Disk in the WAE-511 124005 Figure 4-7 Hard disk drive SATA hard disk drive connector Completing the Installation To complete your installation, reinstall the bezel, reinstall the cover, and reconnect all cables that you disconnected earlier. Caution To maintain proper cooling and airflow, install the cover before turning on the device.
Chapter 4 Installing Hardware Options Completing the Installation To install the cover and bezel, follow these steps: Step 1 Install the cover by placing it into position and sliding it forward, and then tighten the captive screws (labeled 1 in Figure 4-8). Caution Before sliding the cover forward, make sure that the cover will properly engage the ledge at the front of the device. Step 2 Figure 4-8 Install the bezel: a. Align the hooks on the bottom of the bezel with the device. b.
Chapter 4 Installing Hardware Options Completing the Installation Step 3 Install the device in the rack. See the “Installing the Cisco Wide Area Application Engine” section on page 3-2 for instructions. Step 4 Connect all external cables and the power cord to the device, and then plug the power cord into a properly grounded electrical outlet.
Chapter 4 Installing Hardware Options Completing the Installation Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 4-20 OL-7220-02
APPENDIX A Technical Specifications This appendix describes the WAE models listed here: Model Product Number Wide Area Application Engine 511 WAE-511-K9(=) Wide Area Application Engine 611 WAE-611-K9(=) This appendix contains the following sections: • Appliance Specifications, page A-1 • Adapter Specifications, page A-4 Appliance Specifications Note Your system software might not support all of the WAE-supported hardware features.
Appendix A Technical Specifications Appliance Specifications Table A-1 Appliance Features and Specifications Specification Microprocessor Memory Description • WAE-511—One Intel 2.8-GHz Celeron 256-KB with level 2 cache and multimedia extensions (MMX2) technology • WAE-611—One Intel 3.
Appendix A Technical Specifications Appliance Specifications Table A-1 Appliance Features and Specifications (continued) Specification Description Weight Maximum weight: 28 lb (12.7 kg) depending on your configuration Electrical input • Sine-wave input (47–63 Hz) required • Input voltage low range: – Minimum: 100 VAC – Maximum: 127 VAC • Input voltage high range: – Minimum: 200 VAC – Maximum: 240 VAC • Input kilovolt-amperes (kVA), approximately: – Minimum: 0.20 kVA – Maximum: 0.
Appendix A Technical Specifications Adapter Specifications Table A-1 Appliance Features and Specifications (continued) Specification Description Altitude Maximum altitude: 6998 ft (2133 m) Acoustical noise emissions • Sound power, idling: 6.5 bel maximum • Sound power, operating: 6.5 bel maximum 1. Btu = British thermal unit Adapter Specifications Table A-2 describes the Fibre Channel adapter specifications.
Appendix A Technical Specifications Adapter Specifications Table A-3 MPEG A/V Decoder Adapter Specifications MPEG A/V decoder adapter Video specifications • S/N:1 10 kHz to 4.2 MHz; Y: 65 dB rms2; Pb: 70 dB rms; Pr: 70 dB rms • Frequency response: 0 to 4.0 MHz ± 2 dB • Sync tip: 40 IRE3 ± 4 • Luma nonlinearity: 5% • Audio specifications • S/PDIF4 – PCM5 or compressed audio coding 3 (AC-3) bitstream out – 75-ohm, 0.5-V p-p6 ± 20% – Rise and fall time: > 0.
Appendix A Technical Specifications Adapter Specifications Table A-4 Inline Network Adapter Specifications Specification Description Copper Gigabit Ethernet Specifications IEEE standard Gigabit Ethernet, 1000BASE-T Fast Ethernet, 100BASE-T Ethernet, 10BASE-T Full duplex and half duplex Supports both half-duplex and full-duplex operation in all operating speeds Autonegotiation Autonegotiates between full-duplex and half-duplex operations and between 1000-Mbps, 100-Mbps, and 10-Mbps speeds Data
APPENDIX B Troubleshooting the System Hardware If your system is not working as expected, begin troubleshooting using the procedures in this appendix. This appendix guides you through some initial checks and procedures that can solve basic system problems.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions. (See the “Obtaining Technical Assistance” section on page xviii.) No. Go to Step 3. Step 3 Perform the steps in the “Checking Connections and Switches” section on page B-2.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches To check all the connections and switches, follow these steps: Step 1 Power down the system, including any attached peripherals such as external drives. Disconnect all the power cables from their electrical outlets. Step 2 If the system is connected to a power strip (or power distribution unit), turn the power strip off and then on again. Is the power strip receiving power? Yes. Go to Step 5. No. Go to Step 3.
Appendix B Troubleshooting the System Hardware Checking Connections and Switches Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide B-4 OL-7220-02
APPENDIX C Maintaining the Cisco Wide Area Application Engine Proper use of preventive maintenance procedures can keep your system in good operating condition and minimize the need for costly, time-consuming service procedures. This appendix contains maintenance procedures that you should perform regularly.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Temperature Temperature extremes can cause a variety of problems, including premature aging and failure of chips or mechanical failure of devices. Extreme temperature fluctuations can cause chips to become loose in their sockets and can cause expansion and contraction of disk drive platters, resulting in read or write data errors.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Humidity High-humidity conditions can cause moisture migration and penetration into the system. This moisture can cause corrosion of internal components and degradation of properties such as electrical resistance and thermal conductivity. Extreme moisture buildup inside the system can result in electrical shorts, which can cause serious damage to the system.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Corrosion The oil from a person’s fingers or prolonged exposure to high temperature or humidity can corrode the gold-plated edge connectors and pin connectors on various devices in the system. This corrosion on system connectors is a gradual process that can eventually lead to intermittent failures of electrical circuits. To prevent corrosion, you should avoid touching contacts on boards and cards.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment interfere with cordless and low-power telephones. Conversely, RFI from high-power telephones can cause spurious characters to appear on the system’s monitor screen. RFI is defined as any EMI with a frequency above 10 kilohertz (kHz). This type of interference can travel from the system to other devices through the power cable and power source or through the air like transmitted radio waves.
Appendix C Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment Power Source Interruptions Systems are especially sensitive to variations in voltage supplied by the AC power source. Overvoltage, undervoltage, and transients (or spikes) can erase data from memory or even cause components to fail.
Appendix C Maintaining the Cisco Wide Area Application Engine Using Power Protection Devices Using Power Protection Devices A number of devices are available that protect against power problems such as power surges, transients, and power failures. The following sections describe some of these devices. Surge Protectors Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device.
Appendix C Maintaining the Cisco Wide Area Application Engine Using Power Protection Devices UPS systems range in price from a few hundred dollars to several thousand dollars, with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost. Surge protectors should be used with all UPS systems, and the UPS system should be Underwriters Laboratories (UL) safety-approved.
APPENDIX D Using the Configuration/Setup Utility Program This appendix describes the Configuration/Setup Utility program and contains the following sections: • About the Configuration/Setup Utility Program, page D-1 • Starting the Configuration/Setup Utility Program, page D-2 • Configuration/Setup Utility Menu Options, page D-2 About the Configuration/Setup Utility Program The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code in your WAE appliance.
Appendix D Using the Configuration/Setup Utility Program Starting the Configuration/Setup Utility Program • View and clear the error log • Enable USB keyboard and mouse support Starting the Configuration/Setup Utility Program To start the Configuration/Setup Utility program, follow these steps: Step 1 Turn on the device. Step 2 When the prompt Press F1 for Configuration/Setup appears, press F1.
Appendix D Using the Configuration/Setup Utility Program Configuration/Setup Utility Menu Options System Information Choose this option to view information about your device. When you make changes through other options in the Configuration/Setup Utility program, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This option is on the full Configuration/Setup Utility menu only.
Appendix D Using the Configuration/Setup Utility Program Configuration/Setup Utility Menu Options System Security Choose this option to set passwords. This option is on the full Configuration/Setup Utility menu only. Advanced Setup Choose this option to change settings for advanced hardware features. Caution The device might malfunction if these options are incorrectly configured. Follow the instructions in the window carefully. This option is on the full Configuration/Setup Utility menu only.
Appendix D Using the Configuration/Setup Utility Program Configuration/Setup Utility Menu Options Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL-7220-02 D-5
Appendix D Using the Configuration/Setup Utility Program Configuration/Setup Utility Menu Options Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide D-6 OL-7220-02
INDEX bays A description A-2 A/V ports description 1-12 C ACNS software Content Engine mode 1-5 AC power receptacle 1-11 AC power cords connecting 3-14 adapters description A-2 inline 1-16 installing 4-5 altitude guidelines C-3 specifications A-4 cables connecting 3-13 cabling requirements Ethernet standard (note) 1-12 inline network adapter 1-19 inline network adapter (examples) 1-22 cautions description of xii CD eject button description 1-7 CD-ROM drive LED description 1-8 Configuration/Setup Utilit
Index description 1-10 to 1-15 electrostatic discharge See ESD inline network adapter 1-18 EMI console preventing effects of C-4 connecting to port 3-13 control buttons environment front panel 1-7 corrosion maintaining C-1 ESD preventing damage C-4 covers preventing damage 2-6, C-4 Ethernet 1 activity LED 1-9 installing 4-18 Ethernet 1 link LED 1-8 removing 4-1 Ethernet 1 port 1-11 Ethernet 2 activity LED 1-9 Ethernet 2 link LED 1-9 D Ethernet 2 port 1-11 Ethernet connections 3-13 dimensi
Index LEDs (table) 1-9 I port I/O connectors 1-10 description 1-12 specifications (table) A-4 inline network adapter cabling examples 1-22 front panel control buttons (table) 1-7 cabling requirements 1-19 figure 1-6 description 1-16 LEDs (figure) 1-7 installing 4-4 LEDs (table) 1-8 specifications A-6 installation functional description rack 3-5 WAE 1-4 tabletop 3-12 warnings 2-1 H installing adapters 4-5 hard disk controller covers 4-18 description A-2 memory modules 4-12 hard disk d
Index local-area network P Ethernet 1-2 PCI-X slots 4-4 pinouts, MPEG A/V decoder audio and video connectors 1-15 M ports magnetism preventing effects of C-5 and connectors description 1-10 to 1-15 maintenance C-1 to C-6 memory configuration changes 4-12 memory module installing 4-12 order of installation 4-12 memory specifications for WAE-511 A-2 for WAE-611 A-2 microprocessor description A-2 MPEG A/V decoder adapter connectors 1-12, 1-15 installing 4-5 specifications A-5 inline network adapter 1-
Index description 1-11, 1-13 R shield rack installation 3-5 power control button 3-15 rack-mount brackets site environment figure 3-3 maintenance factors C-1 rack-mount kit slots contents of 3-5 specifications A-2 radio frequency interference.
Index basic checks B-1 connections B-2 switches B-2 system hardware B-1 WAE-611 memory specfications A-2 WAFS software File Engine mode 1-5 warnings installation 2-1 U WCCP 1-5 uninterruptible power supplies using C-7 Web Cache Communication Protocol. See WCCP weight WAE A-3 V Wide Area Application Engine. See WAE video ports Wide Area Application Services software.
