Cisco Content Engine 511 and 566 Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface ix Document Objectives ix Audience x Document Organization x Document Conventions xi Obtaining Documentation xxi Cisco.
Contents LED Indicators 1-8 Input/Output Ports and Connectors 1-11 Ethernet Port 1-13 Serial Port 1-13 SCSI Port 1-14 Fibre Channel Port 1-14 Video Port 1-15 Specifications 1-17 Regulatory Compliance 1-20 Class A Warning Statements 1-22 VCCI Class A Warning for Japan 1-22 Class A Notice for Taiwan and Other Traditional Chinese Markets 1-22 Class A Warning for Hungary 1-23 CHAPTER 2 Preparing to Install the Content Engine 2-1 Safety Warnings 2-1 Safety Guidelines 2-4 General Precautions 2-4 Protecting Ag
Contents Checking the LEDs 3-14 Removing or Replacing a Content Engine 3-14 CHAPTER 4 Installing Hardware Options 4-1 Removing the Cover and Bezel 4-1 Installing Adapters 4-3 Installing an MPEG Decoder Adapter 4-5 Preparing and Installing a Fibre Channel Adapter 4-8 Preparing to Install the Adapter 4-9 Installing the Fibre Channel Adapter 4-10 Troubleshooting the Fibre Channel Adapter Installation 4-10 Working with Hard Disk Drives 4-12 Installing a Hard Disk Drive in the CE-511 4-12 Installing a Hard D
Contents Electrostatic Discharge 6-4 Electromagnetic and Radio Frequency Interference 6-5 Magnetism 6-5 Power Source Interruptions 6-6 Using Power Protection Devices 6-7 Surge Protectors 6-7 Line Conditioners 6-7 Uninterruptible Power Supplies 6-7 INDEX Cisco Content Engine 511 and 566 Hardware Installation Guide viii OL-5756-01
Preface This preface describes who should read the Cisco Content Engine 511 and 566 Hardware Installation Guide, how it is organized, and its document conventions.
Preface Audience Audience To use this hardware publication, you should be familiar with internetworking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring practices. To complete the installation, including the software configuration for the Content Engine and for the router with which it works in conjunction, you should be familiar with basic networking principles and router configuration, especially web page protocols.
Preface Document Conventions Chapter Title Description Chapter 4 Installing Hardware Options Describes how to remove and replace the MPEG A/V decoder adapter, the Fibre Channel adapter, and hard disk drives. Chapter 5 Troubleshooting the System Hardware Describes troubleshooting procedures for the hardware installation. Chapter 6 Maintaining the Content Engine Contains the procedures for keeping your Content Engine in good condition.
Preface Document Conventions Screen examples use the following conventions: Convention screen font boldface screen Description Terminal sessions and information the system displays are in screen font. Information you must enter is in boldface screen font. font italic screen font Variables for which you supply values are in italic screen font.
Preface Document Conventions Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Preface Document Conventions Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
Preface Document Conventions Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
Preface Document Conventions Varning! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
Preface Document Conventions Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Document Conventions Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
Preface Document Conventions Cisco Content Engine 511 and 566 Hardware Installation Guide OL-5756-01 xix
Preface Document Conventions Cisco Content Engine 511 and 566 Hardware Installation Guide xx OL-5756-01
Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.
Preface Documentation Feedback Documentation Feedback You can send comments about technical documentation to bug-doc@cisco.com. You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments.
Preface Obtaining Technical Assistance Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs.
Preface Obtaining Additional Publications and Information Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Preface Obtaining Additional Publications and Information • Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources.
Preface Obtaining Additional Publications and Information Cisco Content Engine 511 and 566 Hardware Installation Guide xxvi OL-5756-01
C H A P T E R 1 Introducing the Content Engine This chapter provides a basic functional overview of the Cisco Content Engine 511 and 566 (CE-511 and CE-566), and describes the Content Engine hardware, major components, and front and back panel indicators and controls.
Chapter 1 Introducing the Content Engine Introduction CE-511 and CE-566—Front View 115770 Figure 1-1 This guide describes the Content Engine models listed below. Model Product Number Content Engine 511 CE-511-K9 Content Engine 566 CE-566A-144GB-K9 The CE-511 and CE-566 are configured for AC-input power and have a single AC-input power supply. The Content Engine comes with an integrated dual-port Ethernet controller.
Chapter 1 Introducing the Content Engine Introduction Figure 1-2 CE-566 Back Panel with SCSI Port Connector 124684 SCSI port connector CE-511 and 566 Models can be configured with either a Fibre Channel adapter or an MPEG A/V decoder adapter. These adapters are user-replaceable and are installed in PCI-X slot 1 on the back panel.
Chapter 1 Introducing the Content Engine Functional Description Content Engine 511 The Content Engine 511 (CE-511) is a base-end Content Engine that services small- to medium-size enterprise networks. Table 1-1 lists memory specifications for the CE-511. Table 1-1 CE-511 Memory Specifications Specification Description Memory 512 MB DRAM Hard disk drives 1 80-GB SATA1 hard disk drive (CE-511-DISK-80GB) Note The Content Engine 511 can be upgraded to a maximum of 2 hard disk drives. 1.
Chapter 1 Introducing the Content Engine Functional Description The CE-566 supports device mode configuration and can be configured through ACNS 5.x software to operate as a Content Engine, a Content Router, a Content Distribution Manager, or an IP/TV Program Manager. The CE-511, however, does not support device mode configuration.
Chapter 1 Introducing the Content Engine Hardware Features Otherwise, the Content Engine simultaneously obtains the requested objects from the web server, stores a copy of the objects (caches them), and forwards the objects on to the user. You can also configure your Content Engine as a proxy server that acts as a network gateway device, which is optimized to retrieve content on behalf of web clients.
Chapter 1 Introducing the Content Engine Hardware Features Front Panel Control Buttons Figure 1-5 shows the Content Engine front panel, and Table 1-3 describes the front panel control buttons. Figure 1-5 CE-511 and CE-566 Front Panel 124658 1 3 1 CD eject button 3 Reset button Table 1-3 2 2 Power control button Front Panel Control Buttons Item Description CD eject button Releases a CD from the drive. Power control button Turns on the Content Engine.
Chapter 1 Introducing the Content Engine Hardware Features LED Indicators Figure 1-6 shows the location of front panel LEDs, and Table 1-4 describes their function. Figure 1-6 Front Panel LEDs 3 2 4 5 115772 1 1 CD-ROM drive activity 2 System error 3 System locator (not supported on Content Engine models) 4 Hard disk drive activity 5 Power Table 1-4 Front Panel LEDs LED Color State Description CD-ROM drive activity Green On Indicates that the CD-ROM drive is in use.
Chapter 1 Introducing the Content Engine Hardware Features Figure 1-7 Back Panel LEDs 2 115803 1 4 3 1 Ethernet 1 link 2 Ethernet 1 activity 3 Ethernet 2 activity 4 Ethernet 2 link Table 1-5 Back Panel LEDs Indicator Color State Description Ethernet 1 link Green On Indicates that the speed of the Ethernet LAN is 1000BASE-TX. Off Indicates that the speed of the Ethernet LAN is 10BASE-T/100BASE-TX.
Chapter 1 Introducing the Content Engine Hardware Features Fibre Channel Adapter LEDs 83287 Figure 1-8 Note Table 1-6 In the illustration, the top LED is green, and the bottom LED is amber. Fibre Channel Adapter LEDs LED State Meaning Green On Power is on. Amber On Green On Amber Off Green Off Amber On Signal has been acquired. (The Fibre Channel adapter firmware is performing or waiting to perform Fibre Channel loop initialization.) Green Off Loss of synchronization.
Chapter 1 Introducing the Content Engine Hardware Features Input/Output Ports and Connectors Your Content Engine supports the following I/O connectors on the back of the device: • Ethernet connectors • Serial connector • SCSI low-voltage differential (LVD) connector (CE-566 only) • Fibre Channel connector (on optional adapter) • Video and audio connectors (on optional adapter) To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circ
Chapter 1 Introducing the Content Engine Hardware Features Note Cisco ACNS software does not support the use of a keyboard or mouse (Personal System 2 [PS/2] or Universal Serial Bus [USB]) with the Content Engine. However, keyboard and mouse are supported by the BIOS for power-on self-test (POST), and the configuration/setup utility. Table 1-7 describes the back panel ports and receptacles.
Chapter 1 Introducing the Content Engine Hardware Features Ethernet Port The Content Engine comes with one integrated dual-port Ethernet controller. This controller provides an interface for connecting to 10-Mbps, 100-Mbps, or 1000-Mbps networks and provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the Ethernet LAN.
Chapter 1 Introducing the Content Engine Hardware Features Figure 1-11 Serial Port Connector 5 83193 1 6 9 SCSI Port The CE-566 has one SCSI LVD port connector located on the back of the device. A cable for this port is provided when you purchase a Cisco Storage Array. When you attach an external SCSI device to the SCSI connector, you must set a unique ID for the device. Refer to the information that comes with the device for instructions on how to set its SCSI ID.
Chapter 1 Introducing the Content Engine Hardware Features Fibre Channel Connector The Fibre Channel connector (see Figure 1-13) is an LC-style connector that supports nonoptical fibre conductive (nonOFC), multimode fiber-optic cabling using a small form factor (SFF) fiber-optic transceiver module. The Fibre Channel adapter uses LC-LC Fibre Channel cables. The total cable length should not exceed 1640 feet (500 meters). Fibre Channel cables are not supplied by Cisco Systems.
Chapter 1 Introducing the Content Engine Hardware Features Video Input/Output Connectors 83288 Figure 1-14 Table 1-8 provides the pinout for the audio output mini-XLR 8-pin connector, and Table 1-9 provides the pinout for the VGA output mini-XLR 8-pin connector. Table 1-8 Audio Output Connector Pinout Pin Number.
Chapter 1 Introducing the Content Engine Specifications Table 1-9 VGA Output Connector Pinout (continued) Pin Number Destination 6 Red 7 Green 8 Ground Specifications Table 1-10 summarizes the features and specifications for the CE-511 and CE-566. Table 1-10 CE-511 and CE-566 Hardware Specifications Specification Description Microprocessor 1 Intel 2.8-GHz Celeron 256-KB with Level 2 cache and multimedia extensions (MMX2) technology Expansion bays Two 3.5-in. (8.
Chapter 1 Introducing the Content Engine Specifications Table 1-10 CE-511 and CE-566 Hardware Specifications (continued) Specification Fibre Channel adapter MPEG A/V decoder adapter Description • Bus type: Fiber-optic media (shortwave 50-micron) • Bus transfer rate: 2 gigabits per second (Gbps) maximum at half duplex and 4 Gbps at full duplex • Protocols: Supports FCP1-SCSI protocol Video specifications • S/N:2 10 kHz to 4.
Chapter 1 Introducing the Content Engine Specifications Table 1-10 Specification Dimensions Weight Electrical input CE-511 and CE-566 Hardware Specifications (continued) Description • Height: 1.75 in., 1 RU (44 mm) • Depth: 20 in. (508 mm) • Width: 16.69 in. (430 mm) Maximum weight: 28 lb (12.
Chapter 1 Introducing the Content Engine Regulatory Compliance Table 1-10 CE-511 and CE-566 Hardware Specifications (continued) Specification Temperature Heat Dissipation Humidity Altitude Acoustical noise emissions Description • Operating: 50 to 95° F (10 to 35° C) • Nonoperating: –40 to 140° F (–40 to +60° C) • Minimum configuration: 307 Btu9/hr (90 Watts • Maximum configuration: 850 Btu/hr (250 Watts) • Operating: 8 to 80% • Nonoperating: 8 to 80% Maximum altitude: 6998 ft (2133 m) • S
Chapter 1 Introducing the Content Engine Regulatory Compliance Table 1-11 Regulatory Compliance Item Description Compliance CE Marking Safety UL 1950 CSA-C22.2 No.
Chapter 1 Introducing the Content Engine Class A Warning Statements Class A Warning Statements VCCI Class A Warning for Japan Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Chapter 1 Introducing the Content Engine Class A Warning Statements Class A Warning for Hungary Warning This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used.
Chapter 1 Introducing the Content Engine Class A Warning Statements Cisco Content Engine 511 and 566 Hardware Installation Guide 1-24 OL-5756-01
C H A P T E R 2 Preparing to Install the Content Engine This chapter contains important safety information you should know before working with the Content Engine. Use the following guidelines to ensure your own personal safety and to help protect your Content Engine from potential damage.
Chapter 2 Preparing to Install the Content Engine Safety Warnings Warning Read the installation instructions before connecting the system to the power source. Statement 1004 Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1 Warning This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Chapter 2 Preparing to Install the Content Engine Safety Warnings Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.
Chapter 2 Preparing to Install the Content Engine Safety Guidelines Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 2 Preparing to Install the Content Engine Safety Guidelines – The product has been exposed to water. – The product has been dropped or damaged. – The product does not operate correctly when you follow the operating instructions. • Keep your system components away from radiators and heat sources. Also, do not block cooling vents. • Do not spill food or liquids on your system components, and never operate the product in a wet environment.
Chapter 2 Preparing to Install the Content Engine Safety Guidelines • To help protect your system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cord.
Chapter 2 Preparing to Install the Content Engine Safety Guidelines • Plan the device installation starting from the bottom of the rack. • Install the heaviest device in the bottom of the rack. • Do not extend more than one device out of the rack at the same time. • Remove the rack doors and side panels to provide easier access during installation. • Connect the Content Engine to a properly grounded outlet. • Do not overload the power outlet when installing multiple devices in the rack.
Chapter 2 Preparing to Install the Content Engine Safety Guidelines Cisco Content Engine 511 and 566 Hardware Installation Guide 2-8 OL-5756-01
C H A P T E R 3 Installing the Content Engine This chapter explains how to install CE-511 and CE-566 in an equipment rack. It also provides general instructions for installing CE-511 and CE-566 on a table or workbench.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Angle brackets for mounting CE-511 and CE-566 units in a 2-post rack are also included in your shipping container accessory box. You need the following parts and tools to install the Content Engine in a rack: • Flat-blade screwdriver • Phillips screwdriver • One rack-mount kit • Documentation Installing a CE-511 or CE-566 Unit Place the unit in the desired location.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Installing the Chassis in a 2-Post Rack The Content Engine mounts to two rack posts with brackets that attach to the sides of the chassis. These brackets are for a 19-inch (48.26-cm) equipment rack and require four rack screws in each bracket. (See Figure 3-1.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit To install a Content Engine in a 2-post rack, follow these steps: Step 1 Figure 3-2 Attach a bracket to one side of the chassis, aligning the front flange of the bracket with the hash mark on the side of the chassis. (See Figure 3-2.) Installing the Chassis in the Rack 124555 Rear Front Step 2 Attach a second bracket to the opposite side of the chassis in the same manner.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Figure 3-3 Rack Installation Kit 1 2 3 4 5 83198 6 7 Note 1 Slide rail assemblies (2) 2 M3.5 screws with lock washers (3) 3 M4 screws (6) 4 M6 screws (10) 5 Clip nuts (10) 6 Cage nuts (10) 7 Cage nut insertion tool (1) The right and left slide rails are identical.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit To install the CE-511 and CE-566 in the 4-post rack, follow these steps: Step 1 Select a 1-RU-size location in the rack. Starting with the right front side of the rack (as viewed from the front of the Content Engine), install a clip nut or cage nut in the top and bottom positions of the 1-RU location that you selected (see Figure 3-4) and then install a clip nut or cage nut in the corresponding positions on the rear of the rack.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Figure 3-5 Removing the Inner Slide Rail 3 2 83202 1 Step 3 1 Slide rail assembly 3 Inner slide rail 2 Release latch Place an inner slide rail at the alignment marker (labeled 1 in Figure 3-6) as indicated by the arrow on the side of the Content Engine. Use two M4 screws to secure the inner slide rail to the Content Engine. Repeat this step to attach the other inner slide rail to the Content Engine.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Figure 3-6 Attaching the Inner Slide Rail to the Content Engine 83203 1 Step 4 Insert the tab (labeled 1 in Figure 3-7) on the rear of the slide rail assembly through the center hole between the two clip nuts or cage nuts on the rear flange.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Figure 3-7 Attaching the Slide Rails to the Rack Front Rear 1 2 83199 3 Step 5 1 Tab 3 Rear flange 2 Adjustment screw Align the slide rail assembly to the front flange on the rack, and insert and tighten two M6 screws to secure the slide rail to the front flange. (See Figure 3-7.) Repeat Step 4 and Step 5 to install the other slide rail assembly.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Step 6 Align and insert the inner slide rails into the slide rail assemblies until they lock into place. Step 7 Slide the Content Engine into the rack until the Content Engine locks into place. Step 8 Tighten the captive screw (labeled 1 in Figure 3-8) on each side of the front of the Content Engine to secure the Content Engine to the rack.
Chapter 3 Installing the Content Engine Installing a CE-511 or CE-566 Unit Note Leave enough slack in the cables to allow for sliding the Content Engine in or out of the rack. To remove the Content Engine from the rack, reverse these instructions. Store these installation instructions with your Content Engine documentation for future use.
Chapter 3 Installing the Content Engine Connecting Cables Connecting Cables Follow these steps to connect network, console, and SCSI cables to the Content Engine. Note The SCSI cable is part of the Cisco Storage Array accessory kit. If you did not order the Cisco Storage Array, you did not receive a SCSI cable. Step 1 For network connections, insert a Category 5 UTP cable into the Ethernet 1 or Ethernet 2 receptacle on the Content Engine back panel. (See Figure 3-9.
Chapter 3 Installing the Content Engine Connecting Power and Booting the System Figure 3-9 CE-511 and CE-566 Back Panel Ports and Receptacles 2 3 4 115773 1 8 7 5 6 1 AC power receptacle 2 Mouse connector 3 Keyboard connector 4 Ethernet 1 receptacle 5 Ethernet 2 receptacle 6 USB ports (not supported) 7 Video connector 8 Serial connector Note Cisco ACNS software does not support the use of a keyboard or mouse (PS/2 or USB) with the Content Engine.
Chapter 3 Installing the Content Engine Checking the LEDs Step 4 Power up all externally connected devices. Step 5 Press the power control button on the front of the Content Engine. The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (Refer to the software configuration guide or user guide that shipped with your system.
Chapter 3 Installing the Content Engine Removing or Replacing a Content Engine To remove a Content Engine from your network, power it down, disconnect the power cords and network cables, and physically remove the chassis from the rack. The Content Engine is in constant communication with the router on your network; thus, when the router notices that the Content Engine is no longer responding to it, the router stops sending requests to the Content Engine. This is transparent to users.
Chapter 3 Installing the Content Engine Removing or Replacing a Content Engine Cisco Content Engine 511 and 566 Hardware Installation Guide 3-16 OL-5756-01
C H A P T E R 4 Installing Hardware Options This chapter provides basic instructions for installing hardware options in the Content Engine. These instructions are intended for technicians who are experienced with setting up Cisco Content Engine hardware.
Chapter 4 Installing Hardware Options Removing the Cover and Bezel Figure 4-1 Removing the Content Engine Cover 115802 1 Step 4 Caution Step 5 Slide the cover back; then lift it up and off the Content Engine. For proper cooling and airflow, replace the cover before turning on the Content Engine. Operating the Content Engine for extended periods (over 30 minutes) with the cover removed might damage Content Engine components. Remove the bezel as shown in Figure 4-2. a.
Chapter 4 Installing Hardware Options Installing Adapters Removing the Content Engine Bezel 124004 Figure 4-2 Installing Adapters This section provides general information about the system board, riser card, adapter and PCI-X slot configuration specifications, and contains the following adapter installation procedures: • Installing an MPEG Decoder Adapter, page 4-5 • Preparing and Installing a Fibre Channel Adapter, page 4-8 Cisco Content Engine 511 and 566 Hardware Installation Guide OL-5756-01 4
Chapter 4 Installing Hardware Options Installing Adapters Before you install adapters, review the following: • The Content Engine comes with two Peripheral Component Interconnect-Extended (PCI-X) adapter slots. PCI-X slot 1 is located on the adapter support bracket with the riser card. PCI-X slot 2 is located on the system board. To access the PCI-X slot 1 connector, you must first remove the adapter support bracket. (See Figure 4-4.
Chapter 4 Installing Hardware Options Installing Adapters Installing an MPEG Decoder Adapter Complete the following steps to install an MPEG decoder adapter. Note The illustrations in this document might differ slightly from your hardware. Step 1 Review the safety information in the “Safety Guidelines” section on page 2-4. Step 2 Power down the Content Engine and peripheral devices. Step 3 Disconnect the power cord and then all external cables from the Content Engine.
Chapter 4 Installing Hardware Options Installing Adapters Removing the Expansion Slot Cover 124478 Figure 4-3 1 2 4 3 1 Expansion slot cover (slot 2) 2 Expansion slot cover (slot 1) 3 Captive screw 4 Riser card assembly Step 6 Remove the riser card (labeled 1 in Figure 4-4) from the system board to access the expansion slot.
Chapter 4 Installing Hardware Options Installing Adapters Figure 4-4 Installing an Adapter in PCI-X Slot 1 1 2 3 4 124479 5 6 1 Riser card 2 PCI-X slot 2 connector 3 PCI-X slot 1 connector 4 Adapter support bracket 5 Adapter 6 PCI-X riser card connector Cisco Content Engine 511 and 566 Hardware Installation Guide OL-5756-01 4-7
Chapter 4 Installing Hardware Options Installing Adapters Step 7 Touch the static-protective package containing the adapter to any unpainted metal surface on the Content Engine and then remove the adapter from the static-protective package. Avoid touching the components and gold-plated edge connectors on the adapter. Step 8 Place the adapter, component-side up, on a flat, static-protective surface and set any jumpers or switches as described by the adapter manufacturer, if necessary.
Chapter 4 Installing Hardware Options Installing Adapters Preparing to Install the Adapter Before you begin the installation, do these tasks: • Read the “Fiber-Optic Cabling Guidelines for the Fibre Channel Adapter” section. • Read the “Tools and Parts Required” section. • Write down the serial number for future reference.
Chapter 4 Installing Hardware Options Installing Adapters Installing the Fibre Channel Adapter To install the Fibre Channel adapter, follow these steps: Step 1 Check the system board and locate the correct PCI-X slot for the Fibre Channel card. Step 2 Power down any connected peripheral devices and then power down the Content Engine. Step 3 Disconnect the power cords. Step 4 Remove the cover. (See the “Removing the Cover and Bezel” section on page 4-1.) Step 5 Remove the expansion slot cover.
Chapter 4 Installing Hardware Options Installing Adapters Hardware Problems Take the following actions to determine if your installation problem is caused by the hardware: 1. Verify that all adapters are installed securely. 2. Verify that all cables are attached securely to the correct connectors. Be sure that one end of the LC-LC Fibre Channel cable is attached to the optical interface connector and that the other end is connected to the Fibre Channel device. 3.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Working with Hard Disk Drives This section describes how to install a hard disk drive in the Content Engine. The CE-511 requires a Serial Advanced Technology Attachment (SATA) hard disk drive. CE-566 supports two 1-inch (2.54-cm) slim 3.5-inch (8.89-cm) LVD hard disk drives. The CE-566 requires a SCSI hard disk drive.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Step 5 Install the hard disk drive in the bay. a. Align the drive assembly (see Figure 4-5) with the guide rails in the bay. b. Gently push the drive assembly into the drive bay until the drive connects to the backplane. c. Check the hard disk drive status LED to verify that the hard disk drive is operating properly.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Installing a Hard Disk Drive in the CE-566 To install a SCSI hard disk drive in CE-566, complete the following steps. Note All hard disk drives being used in the Content Engine should have the same throughput speed rating. Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed.
Chapter 4 Installing Hardware Options Working with Hard Disk Drives Installing a SCSI Hard Disk on CE-566 124895 Figure 4-6 1 2 3 2 1 SCSI hard disk drive 3 Hard disk drive tray 2 Screws Cisco Content Engine 511 and 566 Hardware Installation Guide OL-5756-01 4-15
Chapter 4 Installing Hardware Options Completing the Installation Assigning SCSI IDs When you replace a SCSI disk drive in a CE-566, you must assign SCSI IDs 0 and 1 to the disk drives. The SCSI IDs are assigned by placing or removing jumpers on the disk drive SCSI ID pins. Note The disk drives have a label on the lower side that identifies the pins. You can locate the pins corresponding to SCSI ID bit 0 by referring to this label.
Chapter 4 Installing Hardware Options Completing the Installation Installing the Content Engine Cover and Bezel Complete the following steps to install the Content Engine cover and bezel: Step 1 Install the cover by placing it into position and sliding it forward. Then tighten the captive screws (labeled 1 in Figure 4-7). Caution Before sliding the cover forward, make sure that the cover will properly engage the ledge at the front of the Content Engine. Step 2 Install the bezel. a.
Chapter 4 Installing Hardware Options Completing the Installation Figure 4-7 Installing the Content Engine Cover 115802 1 Step 3 Install the Content Engine in the rack. See the “Installing a CE-511 or CE-566 Unit” section on page 3-2 for instructions. Step 4 Connect all external cables and the power cord to the Content Engine, and then plug the power cord into a properly grounded electrical outlet.
C H A P T E R 5 Troubleshooting the System Hardware If your system is not working as expected, begin troubleshooting using the procedures in this chapter. This chapter guides you through some initial checks and procedures that can solve basic system problems.
Chapter 5 Troubleshooting the System Hardware Checking Connections and Switches If the chassis was dropped or damaged while being moved, you should check the system to see if it functions properly. If an external device attached to the system is dropped or damaged, contact your service representative for instructions. (See the “Obtaining Technical Assistance” section on page xxii.) No. Go to Step 3. Step 3 Perform the steps in the “Checking Connections and Switches” section on page 5-2.
Chapter 5 Troubleshooting the System Hardware Checking Connections and Switches To check all the connections and switches, perform the following steps: Step 1 Power down the system, including any attached peripherals such as external drives. Disconnect all the power cables from their electrical outlets. Step 2 If the system is connected to a power strip (or power distribution unit), turn the power strip off and then on again. Is the power strip receiving power? Yes. Go to Step 5. No. Go to Step 3.
Chapter 5 Troubleshooting the System Hardware Checking Connections and Switches Cisco Content Engine 511 and 566 Hardware Installation Guide 5-4 OL-5756-01
C H A P T E R 6 Maintaining the Content Engine Proper use of preventive maintenance procedures can keep the Content Engine in top operating condition and minimize the need for costly, time-consuming service procedures. This chapter contains maintenance procedures that you should perform regularly.
Chapter 6 Maintaining the Content Engine Maintaining Your Site Environment Temperature Temperature extremes can cause a variety of problems, including premature aging and failure of chips or mechanical failure of devices. Extreme temperature fluctuations can cause chips to become loose in their sockets and can cause expansion and contraction of disk drive platters, resulting in read or write data errors.
Chapter 6 Maintaining the Content Engine Maintaining Your Site Environment Humidity High-humidity conditions can cause moisture migration and penetration into the system. This moisture can cause corrosion of internal components and degradation of properties such as electrical resistance, thermal conductivity, physical strength, and size. Extreme moisture buildup inside the system can result in electrical shorts, which can cause serious damage to the system.
Chapter 6 Maintaining the Content Engine Maintaining Your Site Environment Corrosion The oil from a person’s fingers or prolonged exposure to high temperature or humidity can corrode the gold-plated edge connectors and pin connectors on various devices in the system. This corrosion on system connectors is a gradual process that can eventually lead to intermittent failures of electrical circuits. To prevent corrosion, you should avoid touching contacts on boards and cards.
Chapter 6 Maintaining the Content Engine Maintaining Your Site Environment Electromagnetic and Radio Frequency Interference Electromagnetic interference (EMI) and radio frequency interference (RFI) from a system can adversely affect devices such as radio and television (TV) receivers operating near the system. Radio frequencies emanating from a system can also interfere with cordless and low-power telephones.
Chapter 6 Maintaining the Content Engine Maintaining Your Site Environment Power Source Interruptions Systems are especially sensitive to variations in voltage supplied by the AC power source. Overvoltage, undervoltage, and transients (or spikes) can erase data from memory or even cause components to fail.
Chapter 6 Maintaining the Content Engine Using Power Protection Devices Using Power Protection Devices A number of devices are available that protect against power problems such as power surges, transients, and power failures. The following subsections describe some of these devices. Surge Protectors Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device.
Chapter 6 Maintaining the Content Engine Using Power Protection Devices UPS systems range in price from a few hundred dollars to several thousand dollars, with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost. UPS systems that provide only 5 minutes of battery power let you conduct an orderly shutdown of the system, but are not intended to provide continued operation.
INDEX A C A/V ports cables description 1-12 AC power receptacle 1-12 AC power cords connecting 3-13 adapters description 1-17 installing 4-5 altitude guidelines 6-3 specifications 1-20 connecting 3-12 cabling requirements Ethernet standard (note) 1-13 caching web traffic 1-5 cautions description of xii CD eject button description 1-7 CD-ROM drive LED description 1-8 Class A warnings 1-22 connections B cables 3-12 back panel LEDs (figure) 1-9 LEDs (table) 1-9 ports (table) 1-12 bays description 1-17
Index Content Engine E back panel 1-11 Class A warnings 1-22 front panel 1-7 functional description 1-4 installing 3-2 installing in a 2-post rack 3-3, 3-4 maintaining 6-1 regulatory compliance 1-20 removing or replacing 3-14 control buttons front panel 1-7 electrical input specifications 1-19 electromagnetic interference See EMI electrostatic discharge See ESD EMI preventing effects of 6-5 environment maintaining 6-1 ESD conventions document xi preventing damage 2-6, 6-4 Ethernet 1 activity LED 1-9
Index description 1-17 specifications for CE-511 1-4 for CE-566 1-4 F hardware troubleshooting 5-1 Fibre Channel adapter connector 1-15 heat dissipation specifications 1-20 LEDs (table) 1-10 port humidity maintenance guidelines 6-3 description 1-12 specifications 1-20 specifications (table) 1-18 front panel control buttons (table) 1-7 figure 1-7 I LEDs (figure) 1-8 I/O connectors 1-11 LEDs (table) 1-8 installation rack 3-6 functional description Content Engine 1-4 tabletop 3-11 warnings 2-
Index front panel (figure) 1-8 P front panel (table) 1-8 line conditioners using 6-7 local-area network Ethernet 1-2 PCI-X slots 4-4 pinouts, MPEG A/V decoder audio and video connectors 1-16 ports and connectors description 1-11 to 1-15 M back panel (table) 1-12 Ethernet magnetism preventing effects of 6-5 maintenance 6-1 to 6-6 memory specifications for CE-511 1-4 for CE-566 1-4 microprocessor description 1-17 MPEG A/V decoder adapter connectors 1-12, 1-15 installing 4-5 connecting 3-12 serial conn
Index SCSI LVD ports R connector pinout 1-14 rack installation 3-6 description 1-14 rack-mount brackets for Storage Array 1-12 figure 3-3 rack-mount kit serial ATA hard disk drive 4-12 serial ports contents of 3-5 connector pinout 1-14 radio frequency interference.
Index temperature maintenance guidelines 6-2 specifications 1-20 Web Cache Communication Protocol.
