User's Manual
Table Of Contents
- Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3
- Contents
- Preface
- Features of your Cisco Unified IP Phone
- Applications
- Contacts
- Messages
- Calling Features
- Softkey feature map
- Answer
- Call Back
- Call Forward
- Call Park
- Call Pickup
- cBarge
- Conference
- Divert
- Do Not Disturb
- Enhanced Room Coverage
- Extension Mobility
- Fast Dial
- Hold
- Hold Reversion
- Meet Me Conference
- Mobile Connect
- Monitoring and Recording
- Multiple calls per line
- Mute
- On-Hook dialing
- Plus Dialing
- Privacy
- Quality Reporting Tool
- Redial
- Shared lines
- Speed Dial
- Transfer
- WebDialer
- User Options web pages
- Additional options
- Troubleshooting
- Cisco one-year limited hardware warranty terms
- INDEX
CHAPTER 9
Troubleshooting
This section provides troubleshooting information for the Cisco Unified IP Phone 8831.
•
General troubleshooting, page 81
•
Phone administration data, page 82
•
Quality Reporting Tool, page 83
General troubleshooting
This section provides information to help you troubleshoot general problems with the conference station. For
more information, see your system administrator.
ExplanationSymptom
One or more of the following factors might apply:
•
You must log into the Cisco Extension Mobility
Service.
•
The conference station has time-of-day
restrictions that prevent you from using some
features during certain hours of the day.
You cannot hear a dial tone or complete a call
Your system administrator may have disabled the
button on the conference station.
A conference station button is unresponsive
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