User's Manual

Answer second call on same line
Procedure
To answer a second call on your conference station line, press Answer.
Any active call is placed on hold, and the second call is answered.
Switch between calls on same line
Procedure
Step 1
Press Swap to switch between two calls on the same line.
Step 2
If there are more than two calls on the line, select a call from the call list, and press Resume.
Create conference with two calls on same line
Procedure
Step 1
With two connected calls on the same line, select a call to make it the active call.
The second call is put on hold.
Step 2
Press Conference.
Step 3
Press Calls to view the call list and select the caller to add to the conference.
Step 4
Wait for the call to connect.
Step 5
Press Conference to add the participant to your call.
The conference begins.
Step 6
(Optional) Repeat to add additional participants.
Transfer two calls on same line
Before You Begin
You must be on an active call to transfer calls.
Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3
57
Calling Features
Answer second call on same line