User's Manual

Divert
Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone
number. Your system administrator configures this feature and sets the receiving phone number.
Divert call
Procedure
Press Divert to send an active call, an incoming call, or a held call to either your voicemail system or to a
predetermined phone number set up by your system administrator.
Do Not Disturb
Do Not Disturb (DND) allows you to turn off notification of incoming calls. The ringer, as well as audible
and visual notifications can be turned off.
Depending on how your administrator has configured this feature, incoming calls are either immediately
rejected, or the caller information displays on screen.
The DND softkey is configured by the system administrator, but you can change your DND options from
your User Options web pages.
DND interacts with other types of calls:
•
If both DND and Call Forward All are enabled, calls are forwarded without any visual or audible
confirmation.
•
DND does not affect priority calls.
Turn DND on and off
Procedure
Step 1
Press DND to turn on DND.
Visual confirmation displays briefly.
Step 2
Press DND again to turn off DND.
Visual confirmation displays briefly.
Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3
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Calling Features
Divert