- Cisco Switch User's Manual
12
Cisco ME 3600X-24CX Switch Getting Started Guide
OL-27508-01
 Obtaining Documentation and Submitting a Service Request
Resetting the Switch to the Default Settings
Caution Resetting the switch deletes the configuration and restarts the switch.
To reset the switch:
• At the switch# prompt, enter enable, and press Return or Enter.
• At the switch# prompt, enter setup, and press Return or Enter.
The switch displays the prompt to run the initial configuration dialog. See the “Initial Setup” section on 
page 3 to re-enter the configuration information and to set up your switch.
Accessing Help Online
First look for a solution to your problem in the troubleshooting section of the hardware installation guide 
or the software configuration guide on Cisco.com. You can also access the Cisco Technical Support and 
Documentation website for a list of known hardware problems and extensive troubleshooting 
documentation. 
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional 
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and 
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed 
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free 
service and Cisco currently supports RSS version 2.0. 
For More Information
For more information about the switch, see these documents on Cisco.com:
• Cisco ME 3600X-24CX Switch Hardware Installation Guide
• Regulatory Compliance and Safety Information for the Cisco ME 3600X-24CX Switch
• Release Notes for the Cisco ME 3600X-24CX Switch 
• Did you wait 30 seconds after you 
connected the switch and the PC before 
you entered the IP address in your 
browser?
If not, wait 30 seconds, re-enter 10.0.0.1 in the 
browser, and press Enter.
• Did you forget your password? See the “Recovering from a Lost or Forgotten 
Password” section in the Troubleshooting appendix 
of the software configuration guide.










