- Cisco Network Router User's Manual

E-1
Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1
OL-24002-01
APPENDIX
E
Troubleshooting
Contents
This appendix contains troubleshooting tips and procedures for sensors and software. It contains the
following sections:
• Preventive Maintenance, page E-1
• Disaster Recovery, page E-6
• Recovering the Password, page E-7
• Time Sources and the Sensor, page E-14
• Advantages and Restrictions of Virtualization, page E-16
• Supported MIBs, page E-17
• When to Disable Anomaly Detection, page E-18
• Troubleshooting Global Correlation, page E-18
• Analysis Engine Not Responding, page E-19
• Troubleshooting External Product Interfaces, page E-20
• Troubleshooting the Appliance, page E-21
• Troubleshooting the IDM, page E-54
• Troubleshooting the IME, page E-56
• Troubleshooting the ASA 5500 AIP SSM, page E-57
• Troubleshooting the ASA 5500-X IPS SSP, page E-63
• Troubleshooting the ASA 5585-X IPS SSP, page E-74
• Gathering Information, page E-80
Preventive Maintenance
This section describes how to perform preventive maintenance for your sensor, and contains the
following topics:
• Understanding Preventive Maintenance, page E-2
• Creating and Using a Backup Configuration File, page E-2
• Backing Up and Restoring the Configuration File Using a Remote Server, page E-3