User Guide
4
Cisco Customer Response Applications 3.0 on the Cisco ICS 7750 Documentation Locator
78-14101-02
Related Product Documentation
• Cisco Agent Desktop Installation Quick Reference Guide—Quick reference for installing
Cisco Agent Desktop
• Cisco Supervisor Desktop Quick Reference Guide (Standard Version)—Quick reference for using
the standard version of Cisco Supervisor Desktop
• Cisco Supervisor Desktop Quick Reference Guide (Enhanced Version)—Quick reference for using
the enhanced version of Cisco Supervisor Desktop
Documentation for Nuance Automated Speech Recognition and
Text-to-Speech
If your Cisco CRA purchase includes the optional Nuance Automated Speech Recognition (ASR) or
Nuance Text-to-Speech (TTS) components, the installation program installs Nuance documentation on
your CRA Server.
To access documentation for Nuance products on the CRA Server, from the root directory use this path
to locate the documentation files:
C:\Nuance\v7.0.x\doc\index.html
Related Product Documentation
The following documentation is related to your product. These documents were not shipped with your
product, but you can access them by using the URLs listed below and can order printed copies by
following the instructions in the following section.
Cisco ICS 7750 Documentation
For information about the Cisco ICS 7750 system, refer to the Cisco ICS 7750 Documentation Roadmap.
This document provides a high-level overview of the key tasks involved in installing, configuring, and
maintaining the ICS 7750. Each task has one or more hyperlink references to the documentation that tell
how to complete that task.
http://www.cisco.com/univercd/cc/td/doc/product/voice/ics/icsmap.htm
Cisco CallManager Documentation
For a summary of the documentation that is available for Cisco CallManager, Release 3.2, refer to the
Cisco CallManager Documentation Guide that is applicable to your release.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_2/doc_loc/index.htm
Ordering Documentation
The procedure you follow to order documentation is determined by whether you are a registered
Cisco.com user or a non registered Cisco.com user.