IBM ERserver Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide Cisco IOS Release 12.
Note: Before using this information and the product it supports, read the general information in Appendix B.“Getting help and technical assistance” and Appendix C.“Notices”. 12 1 2 First Edition (June 2004) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Contents Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Preface Audience This guide is for the networking professional managing the Cisco Systems Intelligent Gigabit Ethernet Switch Module, hereafter referred to as the switch. Before using this guide, you should have experience working with the switch and its software features. Purpose This guide describes only the switch-specific system messages that you might encounter. This guide does not describe how to install your switch or how to configure software features on your switch.
installing, configuring, or upgrading the switch, refer to the release notes for the latest information. • Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM eServer BladeCenter System Command Reference (order number TBD) This document is in PDF form on the IBM BladeCenter Documentation CD.
— How to install the management module — How to configure and use the management module • BladeCenter HS20 Installation and User’s Guide (for each blade server type) These documents are in PDF on the IBM BladeCenter Documentation CD.
6 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
Chapter 1. System Message Overview This guide describes the switch-specific system messages. During operation, the system software sends these messages to the console (and, optionally, to a logging server on another system). Not all system messages indicate problems with your system. Some messages are purely informational, whereas others can help diagnose problems with communications lines, internal hardware, or the system software. This guide also includes error messages that appear when the system fails.
Table 1. Facility Codes (Continued).
This is a sample system message: %EC-5-UNBUNDLE:Interface Gi0/2 left the port-channel Po2 The messages in Chapter 2 “Message and Recovery Procedures,” are described in alphabetical order by facility code with the most severe (lowest number) errors described first. Error Message Traceback Reports Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.
10 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
Chapter 2. Message and Recovery Procedures This chapter describes the switch system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7; 0 is the highest severity level, and 7 is the lowest severity level. Each message is followed by an explanation and a recommended action. Notes: 1. The messages listed in this chapter do not include the date/time stamp designation that displays only if the software is configured for system log messaging. 2.
CIGESM Messages This section contains the Cisco Systems Intelligent Gigabit Ethernet Switch Module (CIGESM) messages. PLATFORM_CIGESM-2-OVER_THERMAL_THRESH2: The Switch Module has exceeded its second thermal threshold. Explanation This message means that the switch temperature has exceeded the second thermal threshold 185°F (85°C), and that the switch is operating in an environment that can cause damage to the hardware.
PLATFORM_CIGESM-5-DISABLE_EXTERN: Request from Management Module: disable all external ethernet ports gi0/17 - 20. Explanation This message means that the switch received a request from the management module to shut down ports 17 to 20. Response No action is required. PLATFORM_CIGESM-5-DISABLE_EXTERNMGMT: Request from Management Module: Switch can be managed from mgmt module ports only gi0/15 - 16.
PLATFORM_CIGESM-5-UNDR_THERMAL_THRESH1: The Switch Module has recovered from first thermal threshold. Explanation This message means that the switch temperature no longer exceeds the first thermal threshold of 167°F (75°C). Temperature inside the chassis should be monitored. Response No action is required. PLATFORM_CIGESM-6-ACQUIRE_IP: Request from Management Module: acquire IP Address from EEPROM.
CMP Messages This section contains the Cluster Membership Protocol (CMP) messages. CMP-5-ADD: The Device is added to the cluster (Cluster Name:[chars], CMDR IP Address [inet]). Explanation This message means that the device is added to the cluster. [chars] is the cluster name, and [inet] is the Internet address of the command switch. Response No action is required. CMP-5-MEMBER_CONFIG_UPDATE: Received member configuration from member [dec].
DOT1X Messages This section contains the 802.1X authorization messages. DOT1X_MOD-3-NULLPTR: Unexpected null pointer in [chars] at [dec]. Explanation This message means that an internal software error occurred. [chars] is the software filename, and [dec] is the line number in the file.
DTP Messages This section contains the Dynamic Trunking Protocol (DTP) messages. DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk negotiation action. Explanation This message means that the system is unable to negotiate trunks because of a lack of memory. Response Reduce other system activity to ease the memory demands. DTP-4-TMRERR: An internal timer error occurred when trunking on interface [chars].
DTP-5-TRUNKPORTON: Port [chars] has become [chars] trunk. Explanation This message means that the interface changed from an access to a trunk. The first [chars] is the interface, and the second [chars] is the encapsulation. Response This message is provided for information only. EC Messages This section contains the EtherChannel, Link Aggregation Control Protocol (LACP), and Port Aggregation Protocol (PAgP) messages. EC-4-NOMEM: Not enough memory available for [chars].
EC-5-CANNOT_BUNDLE_QOS: Removed [chars] from port channel because a QoS policy cannot be supported across multiple DFC cards. Explanation This message means the specified port cannot join the port channel because the QoS policy attached to the port channel cannot support the multiple Distributed Forwarding Cards (DFCs). [chars] identifies the port that cannot join the port channel. Response Place the port in another port channel or remove the QoS policy from the port channel.
EC-5-L3DONTBNDL1: [chars] suspended: PAgP not enabled on the remote port. Explanation This message means that Port Aggregation Protocol (PAgP) is enabled on a Layer 3 interface, but the remote port does not have PAgP enabled. In this mode, the port is put in a suspended state. Response Enable PAgP on the remote port. EC-5-L3DONTBNDL2: [chars] suspended: incompatible partner port with [chars].
EC-5-NOPAGP: Invalid EC mode. PAgP not enabled. Explanation This message means that PAgP is not included in the IOS image and that the EtherChannel mode cannot be set to desirable or auto. Response Obtain an image with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. EC-5-STAYDOWN: no-shut not allowed on [chars]. Module [dec] not online.
ETHCNTR-3-LOOP_BACK_DETECTED:, Loop-back detected on [chars]. The port is forced to linkdown. Explanation This message means that the loop-back condition might be caused by a balun cable being accidentally connected to the port. [chars] is the port. Response Check the cables. If a balun cable is connected and the loopback condition is desired, no action is required. Otherwise, connect the correct cable, and bring the port up by entering the no shutdown interface configuration command.
PLATFORM_CAT2950-3-MEM_COPY_FAILURE: Invalid copy [dec] for table [chars]. Explanation This message means that there was an attempt to read or write an invalid copy of the switch internal memory. [dec] is the invalid copy number for the table, and [chars] is the name of the ASIC memory table.
PLATFORM_CAT2950-3-MEM_WRITE_FAILURE: Write memory failed for memory [chars] at index [dec]. Explanation This message means that an attempt to write to a location in the internal chip memory failed, which might occur because of an invalid memory location or an ASIC defect. [chars] is the name of the ASIC memory table, and [dec] is the table index.
PLATFORM_CAT2950-3-REG_READ_FAILURE: Register read failed for [chars] in [chars] Explanation This message means that the register read failed for register [chars] in [chars]. An attempt to read a valid location in the internal chip register failed. This could be due to a hardware defect.
PLATFORM_CAT2950-3-SYSTEM_INFO_FAILURE: The board information could not be read correctly, initialization failed. Explanation This message means that, during switch driver initialization, there was a failure to read the system board information, which might occur because of an ASIC problem.
PM-3-INTERNALERROR: Port Manager Internal Software Error [chars]: [chars]: [dec]: [chars] Explanation This message means an internal software error occurred in the IOS Port Manager. The arguments provide details about the failure that technical support can analyze. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool.
PM-4-BAD_COOKIE: [chars] was detected. Explanation This message means that the port manager detected an invalid request. [chars] is the invalid request. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems.
PM-4-BAD_VLAN_ID: An invalid vlan id ([dec]) was detected. Explanation This message means that the port manager detected an invalid request. [dec] is the VLAN ID. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems.
PM-4-INT_FAILUP: [chars] failed to come up. No internal VLAN available. Explanation This message means that the port manager failed to allocate an internal VLAN, and the interface cannot come up. [chars] is the interface name. Response Remove the extended-range VLAN by using the no vlan vlan-id global configuration command to make resources available. PM-4-INT_VLAN_NOTAVAIL: Failed to allocate internal VLAN in Port Manager.
PM-4-TOO_MANY_APP: Application '[chars]' exceeded registration limit. Explanation This message means that the port manager detected an invalid request. [chars] is the application. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems.
SPAN-3-UNKN_ERR: An internal error occurred during a SPAN operation. Explanation This message means that SPAN detected an error in its internal operation. Response The error might be transient. Try the SPAN operation again. If a second attempt also fails, reload the switch by using the reload privileged EXEC command to complete the operation. SPAN-3-UNKN_ERR_PORT: An internal error occurred when configuring SPAN on port [chars].
SPANTREE-2-CHNL_MISCFG: Detected loop due to etherchannel misconfiguration of [chars] [chars] Explanation This message means that a loop that caused the misconfiguration of a channel group has been detected. An example of such a misconfiguration would be when the ports on one side of the EtherChannel either are not configured to be in the channel or failed to bundle for some reason. The other side has successfully bundled the ports into the EtherChannel.
SPANTREE-2-PVSTSIM_FAIL: Superior PVST BPDU received on VLAN [dec] port [chars], claiming root [dec]:[enet]. Invoking root guard to block the port. Explanation This message means that when a per-VLAN spanning-tree plus (PVST+) switch is connected to a Multiple Spanning Tree Protocol (MSTP) switch, the internal spanning-tree (IST) root (MST00) becomes the root for all PVST+ spanning trees. A loop might be created if any of the PVST+ spanning trees have a better root than the IST.
SPANTREE-2-ROOTGUARD_BLOCK: Root guard blocking port [chars] on [chars]. Explanation This message means that on the listed interface a BPDU was received that advertises a superior spanning-tree root bridge (lower bridge ID, lower path cost, and so forth) than that in use. The interface is put into blocking state and marked as root-guard inconsistent to prevent a suboptimal spanning-tree topology from forming.
This is performed by the STP subsystem at system initialization because the maximum number of ports on a particular platform does not change. The first [dec] is the number of bits for the port number, and the second and third [dec] describe the valid range. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool.
SPANTREE-7-BLOCK-PORT-TYPE: Blocking [chars] on [chars]. Inconsistent port type. Explanation This message means that the listed interface is being held in the spanning-tree blocking state until the port-type inconsistency is resolved. The first [chars] is the interface, and the second [chars] is the spanning-tree instance. Response Verify that the configuration and operational states of the listed interface and those of the interface to which it is connected are in the same mode (access or trunk).
SPANTREE_FAST Messages This section contains the spanning-tree fast-convergence message. SPANTREE_FAST-7-PORT_FWD_UPLINK: [chars] [chars] moved to Forwarding (UplinkFast). Explanation This message means that the listed interface has been selected as the new path to the root switch for the listed spanning-tree instance. The first [chars] is the spanning-tree instance, and the second [chars] is the interface. Response No action is required.
SW_VLAN Messages This section contains the VLAN manager messages. The VLAN manager receives information from the VTP and enables the proper VLAN membership on all interfaces through the port manager. SW_VLAN-3-VLAN_PM_NOTIFICATION_FAILURE: VLAN Manager synchronization failure with Port Manager over [chars]. Explanation This message means that the VLAN manager dropped a notification from the port manager because of a lack of ready pool space. [chars] is the type of port manager notification.
SW_VLAN-4-BAD_VLAN_CONFIGURATION_FILE: VLAN configuration file contained incorrect verification word:[hex]. Explanation This message means that the VLAN configuration file read by the VLAN manager did not begin with the correct value. The VLAN configuration file is invalid, and it has been rejected. [hex] is the incorrect verification value.
SW_VLAN-4-EXT_VLAN_INTERNAL_ERROR: Extended VLAN manager received an internal error [dec] from [chars]: [chars]. Explanation This message means that an unexpected error code was received by the VLAN manager from the extended-range VLAN configuration software. [dec] is the error code. The first [chars] is the function, and the second [chars] describes the error code.
SW_VLAN-4-STARTUP_EXT_VLAN_CONFIG_FILE_FAILED: Failed to configure extended range VLAN from startup-config. Error [chars]. Explanation This message means that the VLAN software failed to use an extended-range VLAN configuration from the startup configuration file. All extended-range VLAN configurations are lost after the system boots up. [chars] is a description of the error code. Response No action is required.
SW_VLAN-4-VTP_USER_NOTIFICATION: VTP protocol user notification: [chars]. Explanation This message means that the VTP code encountered an unusual diagnostic situation. [chars] is a description of the situation. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems.
UDLD-3-UDLD_INTERNAL_IF_ERROR: UDLD internal error, interface [chars]:[chars]. Explanation This message means that a software check failed during UDLD processing. The first [chars] is the interface, and the second [chars] is a description of the error. Response Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool.
UFAST_MCAST_SW-4-MEM_NOT_AVAILABLE: No memory is available for transmitting UplinkFast packets on Vlan [dec]. Explanation This message means that no memory is available for sending UplinkFast packets on VLAN [dec]. [dec] is the VLAN number. Response Reduce other system activity to reduce memory demands. Chapter 2.
46 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide
Appendix A. Security and QoS Configuration Messages This appendix describes the switch error messages for configuring network security with access control lists (ACLs) and for configuring quality of service (QoS). In Table 4, Access Control Parameters (ACPs) are referred to as masks. For more information about ACPs, refer to the software configuration guide for this release. Table 4. Common ACL Error Messages .
Table 4. Common ACL Error Messages (Continued). Error Message %Error:System Defined ACEs of TCP/UDP and IP cannot exist together in access-group within a class-map.
Table 4. Common ACL Error Messages (Continued). Error Message %Error:Invalid rule Explanation and Suggested Solution This error message means that the hardware had a problem programming the resource. Re-enter the command that you had entered before receiving the error message.
Table 4. Common ACL Error Messages (Continued). Error Message %Error:No free masks available %Error:Invalid sequence - IP protocol ACE not allowed after TCP/UDP protocol ACE Explanation and Suggested Solution This error message means that there are no free masks available for the user. You must use one of the user-defined masks that is already configured. As an alternative, you can free up one of the masks by removing all the policies that use that mask.
Table 4. Common ACL Error Messages (Continued). Error Message %Error:FAILURE to reinsert old ACL, errcode=XX Explanation and Suggested Solution This error message means that a hardware failure has occurred. Delete the access group, and re-enter the command that you had entered before receiving the error message.
Table 4. Common ACL Error Messages (Continued). Error Message %Error:Policer Configuration Incorrect for this interface. Check the policer rate in policy-map :[policy-map name], class-map :[class-map name]. Please choose either [lower rate] or [upper rate] (bits per second) as the policer rate %Error:The name '[aclname]' has been used for ACL of another type 52 Explanation and Suggested Solution This error message means that the granularity of the policer rate in the policy map is 1 Mbps.
Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your BladeCenter system, and whom to call for service, if it is necessary.
Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with BladeCenter and xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.
Appendix C. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory Predictive Failure Analysis Active PCI PS/2 Active PCI-X ServeRAID Alert on LAN ServerGuide BladeCenter ServerProven C2T Interconnect TechConnect Chipkill ThinkPad EtherJet Tivoli e-business logo Tivoli Enterprise Eserver Update Connector FlashCopy Wake on LAN IBM XA-32 IBM (logo) XA-64 IntelliStation X-Architecture NetBAY Xce
Index Numerics 802.
Ethernet controller 21 hardware MAC address table manager 22 LACP 18 MAC address table manager 22 PAgP 18 per-VLAN spanning-tree 38 PLATFORM_CATALYST2950 26 port manager 26 port security 31 QoS 47 security 47 SPAN 31 spanning tree 32 spanning-tree fast convergence 38 storm control 38 UDLD 43 UFAST 44 VLAN manager 39 VTP 39 N notes described 3 See SPANTREE_FAST messages spanning-tree messages See SPANTREE messages spanning-tree per-VLAN messages See SPANTREE_VLAN_SWITCH messages SPANTREE messages 32 SPANTR
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