Basic Dial NMS Implementation Guide
Table Of Contents
- Preface
- Overview of Basic SNMP Building Blocks
- Network Design for a DialNMSCase Study
- Dial MIBs and OIDs Used in the Case Study
- Task 1—Enabling SNMP in a Cisco IOS Device
- Task 2— Exploring SNMP Capabilities by Using UCD-SNMP
- Task 3—Using MRTG to Monitor and Graph Traffic Loads
- Task 4—Using Syslog, NTP, and Modem Call Records to Isolate and Troubleshoot Faults
- Task 5—Setting Up a Web Portal forthe DialNMS
- Task 6—Managing IP Addresses by Using DNS
- Task 7—Using HP OpenView to Create the SNMP Framework
- Task 8—Using CiscoWorks 2000 Resource Manager Essentials

Task 4Using Syslog, NTP, and Modem Call Records to Isolate and Troubleshoot Faults
About Modem Call Records
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Basic Dial NMS Implementation Guide
Figure 17 Web-Based MCR Viewer
You can view entire log files or portions of logs in the MCR viewer. In addition, you can parse for
specific users and other call attributes for a modem call (for example, modulation, error correction,
compression, disconnect causes, and retrains).
Note
Modem call records are available in syslog starting with Cisco IOS
Releases 11.3AA and 12.0T.