User's Manual

12-8
Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide
OL-27477-07
Chapter 12 Configuring Call Home for the Cisco CSR 1000V
How to Configure Call Home
Example
The following example shows the configuration of contact information:
Router# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)# call-home
Router(cfg-call-home)# contact-email-addr [e-mail]
Router(cfg-call-home)# phone-number [phone]
Router(cfg-call-home)# street-address “1234 Any Street, Any city, Any state, 12345”
Router(cfg-call-home)# customer-id Customer1234
Router(cfg-call-home)# site-id Site1ManhattanNY
Router(cfg-call-home)# contract-id Company1234
Router(cfg-call-home)# end
Configuring Destination Profiles
A destination profile contains the required delivery information for an alert notification. At least one
destination profile is required. You can configure multiple destination profiles of one or more types.
You can create and define a new destination profile or copy and use the predefined destination profile.
If you define a new destination profile, you must assign a profile name.
Note If you use the Cisco Smart Call Home service, the destination profile must use the XML message format.
You can configure the following attributes for a destination profile:
• Profile name—String that uniquely identifies each user-defined destination profile. The profile
name is limited to 31 characters and is not case-sensitive. You cannot use all as a profile name.
• Transport method—Transport mechanism, either email or HTTP (including HTTPS), for delivery of
alerts.
– For both the CiscoTAC-1 profile and user-defined destination profiles, email is the default, and
you can enable either or both transport mechanisms. If you disable both methods, email is
enabled.
Step 6
customer-id text
Example:
Router(cfg-call-home)# customer-id Customer1234
(Optional) Identifies customer ID. Enter up to 64
characters. If you include spaces, you must enclose your
entry in quotes (“”).
Step 7
site-id text
Example:
Router(cfg-call-home)# site-id Site1ManhattanNY
(Optional) Identifies customer site ID. Enter up to 200
characters. If you include spaces, you must enclose your
entry in quotes (“”).
Step 8
contract-id text
Example:
Router(cfg-call-home)# contract-id Company1234
(Optional) Identifies your contract ID for the router. Enter
up to 64 characters. If you include spaces, you must enclose
your entry in quotes (“”).
Command or Action Purpose