- Cisco Wireless IP Phone Owner's Manual
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0
- Quick Reference
- Contents
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Using the Application Button
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Accessing Your User Options Web Pages
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
38 OL-16131-01
Using Mute
With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute
with the phone or a headset.
Switching Between Multiple Calls
You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted on the phone screen, scroll to it.
Tips
• The phone can have up to six lines, but the phone screen displays only one line. To see other lines,
you must press
(Line View).
• The phone can have multiple calls per line, but no more than 24 calls per phone.
Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to... Then...
Toggle Mute on During a call, press on left side of phone. The icon displays
at the top of the phone screen.
Toggle Mute off Press . The icon disappears.
If you want to... Then...
Switch between
connected calls on one
line
1. Make sure the call that you want to switch to is highlighted.
2. Press Resume.
Any active call is placed on hold and the selected call is resumed.
Switch between
connected calls on
different lines
1. Press to change to another line.
2. If a single call is holding on the line, the call automatically resumes. If
another call is holding, scroll to highlight the appropriate call and
press Resume.
Switch from a
connected call to
answer a ringing call
Press , or if the call is ringing on a different line, press (Line
View) to switch to the other line and press .
Any active call is placed on hold.