- Cisco Wireless IP Phone Owner's Manual
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0
- Quick Reference
- Contents
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Using the Application Button
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Accessing Your User Options Web Pages
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Troubleshooting Your Phone
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 99
Using the Quality Reporting Tool
Your system administrator may temporarily configure your phone with the Quality Reporting Tool
(QRT) to troubleshoot performance problems. You can choose Options > QRT to submit information
to your system administrator. Depending on configuration, use the QRT to:
• Immediately report an audio problem on the current call
• Select a general problem from a list of categories and choose reason codes