Unified Workforce Optimization Installation Guide

Configuring NT Authentication for Unified CC
October 2007 47
Step 4. Verifying the Database Connection
To verify the database connection from WFM to the Unified CCX database:
1. Enter the following URL in your web browser, where wfm is either the name or
the IP address of the server on which WFM is installed.
http://wfm:8087/c3/
NOTE: The website address is case sensitive.
The Workforce Management login window appears (Figure 16).
Figure 16. Workforce Management login window
2. Enter administrator in the username field.