Unified Workforce Optimization Installation Guide

Installation Guide
12 October 2007
WFM Documentation
The following documents contain additional information about WFM:
■ Workforce Management Administrator User Guide for Cisco Unified
Workforce Optimization
■ Workforce Management Agent User Guide for Cisco Unified Workforce
Optimization
■ Workforce Management Service Information Manual for Cisco Unified
Workforce Optimization
■ Workforce Management Release Notes for Cisco Unified Workforce
Optimization