Cisco AS5350 Universal Gateway Chassis Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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C O N T E N T S Preface vii Document Organization vii Document Conventions viii Warning Definition ix Related Documentation xii New Hardware Features xiii Obtaining Documentation xiii Cisco.com xiii Documentation CD-ROM xiii Ordering Documentation xiv Documentation Feedback xiv Obtaining Technical Assistance xiv Cisco.
Contents Power Supply Considerations CHA PTER Installing the Cisco AS5350 3 2-6 3-1 Setting Up the Chassis 3-2 Setting the Chassis on a Desktop 3-2 Rack-Mounting the Chassis 3-3 Connecting to the Network 3-6 Connecting to an Ethernet Network Connecting to a WAN 3-7 3-7 Connecting to the Console and Auxiliary Ports 3-11 Connecting to the Console Port 3-11 Connecting a Modem to the Auxiliary Port 3-12 Connecting a Signal Generator to the BITS Port Connecting an Alarm to the Alarm Port Supplying Power
Contents Replacing Flash Memory SIMMs A-9 Required Tools and Equipment A-10 Flash Memory SIMM Replacement A-10 Replacing the Chassis Cover A-12 Required Tools and Equipment A-12 Chassis Cover Replacement A-12 APPENDIX B Replacing the Power Supply Overview B-1 B-1 Safety Recommendations B-1 Required Tools and Equipment Removing the Chassis Cover B-2 B-3 Removing the Old Power Supply Installing the Power Supply Replacing the Chassis Cover APPENDIX C Cabling Specifications B-6 B-10 B-12 C-1 C
Contents Cisco AS5350 Universal Gateway Chassis Installation Guide vi 78-10754-03 0A
Preface This preface describes the objectives and organization of this document and explains how to find additional information on related products and services.
Document Conventions Document Conventions This publication uses the following conventions to convey instructions and information. Note Timesaver Caution Tip Convention Description boldface font Commands and keywords. italic font Variables for which you supply values. [ Keywords or arguments that appear within square brackets are optional. ] {x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.
Document Conventions Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device.
Document Conventions Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
Document Conventions Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne enheten.
Related Documentation Related Documentation This guide describes how to install and maintain the Cisco AS5350 universal gateway chassis. You will also need the following publications to configure the universal gateway: • Refer to the Cisco AS5350 Universal Gateway Regulatory Compliance and Safety Information document to see translations of the warnings that appear in this publication.
New Hardware Features • For information about isolating problems with the network connections to your Cisco AS5350, refer to the publication Internetwork Troubleshooting Guide available on the Cisco Documentation CD-ROM. • Refer to the appropriate Cisco IOS software configuration guides, command reference publications, Cisco IOS Dial Technologies Configuration Guide, Release 12.2T, and the Cisco IOS Dial Technologies Command Reference, Release 12.2T for more advanced configuration topics.
Obtaining Technical Assistance Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/index.shtml • Registered Cisco.
Obtaining Technical Assistance • Download and test software packages • Order Cisco learning materials and merchandise • Register for online skill assessment, training, and certification programs To obtain customized information and service, you can self-register on Cisco.com at this URL: http://www.cisco.com Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution.
Obtaining Additional Publications and Information Cisco TAC Escalation Center The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: http://www.cisco.
C H A P T E R 1 Overview This chapter provides an overview of the Cisco AS5350 universal gateway, a versatile data and voice communications platform that provides high performance, high density, and hot-swap capability in only one rack unit. The Cisco AS5350 is intended for small- to medium-size companies who require dense and scalable solutions to create new multiservice access networks, replace existing gateway hardware, or expand and enhance their current access offering.
Chapter 1 Overview Dial Feature Cards (DFCs) Figure 1-1 Cisco AS5350 Front Panel 35663 3 Cisco AS5350 Rear Panel 35665 Figure 1-2 Dial Feature Cards (DFCs) The Dial Feature Card (DFC) is a 5.1 by 13 inch PCI-based interface board that allows online insertion and removal (OIR) of trunk ingress, and modem cards without rebooting or powering off the system. The chassis includes one backplane slot which accepts a DFC carrier card. The DFC carrier card accepts two DFCs, which allow OIR.
Chapter 1 Overview Power Supply Note For details on cards, installation, and troubleshooting, see the Cisco AS5350 Universal Gateway Card Installation Guide. This document is available on the World Wide Web and the documentation CD-ROM that comes with your universal gateway. (See the “Related Documentation” section on page xii.) Power Supply The power system is comprised of a single AC or DC power supply or a redundant AC or DC power supply. Cooling is provided by two self-contained fans.
Chapter 1 Overview Chassis Specifications Table 1-1 Chassis Specifications (continued) Description Specification Console and auxiliary ports Asynchronous serial (RJ-45) Regulatory compliance See the Regulatory Compliance and Safety Information document that shipped with your universal gateway. This document is available on the World Wide Web and the documentation CD-ROM that comes with your universal gateway. (See the “Related Documentation” section on page xii.) 1. dB = decibels. 2.
C H A P T E R 2 Preparing to Install the Cisco AS5350 Chassis This chapter describes the tasks you must perform before you begin to install the Cisco AS5350 and includes the following sections: • Safety Recommendations, page 2-1 • Required Tools and Equipment, page 2-3 • Preparing to Connect to a Network, page 2-3 Safety Recommendations Any device that uses electricity must be handled carefully; follow these guidelines to ensure general safety: Warning • Keep the chassis area clear and dust-free
Chapter 2 Preparing to Install the Cisco AS5350 Chassis Safety Recommendations Follow these guidelines when you work on equipment powered by electricity. • Locate the emergency power-OFF switch for the room in which you are working. Then, if an electrical accident occurs, you can act quickly to turn OFF the power. • Before working on the system, unplug the power cord.
Chapter 2 Preparing to Install the Cisco AS5350 Chassis Required Tools and Equipment safely ground unwanted ESD voltages. To guard against ESD damage and shocks, the wrist strap and cord must operate properly. If no wrist strap is available, ground yourself by touching the metal part of the chassis. Caution For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohm (Mohm).
Chapter 2 Preparing to Install the Cisco AS5350 Chassis Preparing to Connect to a Network Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers.
Chapter 2 Preparing to Install the Cisco AS5350 Chassis Preparing to Connect to a Network Auxiliary Port The Cisco AS5350 includes an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port will appear as a DTE or DCE device at the end of the cable. Your universal gateway arrives with a cable and an adapter to connect a modem to the auxiliary port.
Chapter 2 Preparing to Install the Cisco AS5350 Chassis Preparing to Connect to a Network Power Supply Considerations Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary. Warning The device is designed to work with TN power systems. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
C H A P T E R 3 Installing the Cisco AS5350 This chapter guides you through the installation of the Cisco AS5350 universal gateway and includes the following sections: • Setting Up the Chassis, page 3-2 • Connecting to the Network, page 3-6 • Connecting to the Console and Auxiliary Ports, page 3-11 • Connecting a Signal Generator to the BITS Port, page 3-13 • Connecting an Alarm to the Alarm Port, page 3-14 • Supplying Power, page 3-15 • Where to Go Next, page 3-19 Warning Only trained and
Chapter 3 Installing the Cisco AS5350 Setting Up the Chassis Setting Up the Chassis You can set the chassis on a desktop or install it in a rack. Use the procedure in this section that best meets the needs of your network: • Setting the Chassis on a Desktop • Rack-Mounting the Chassis Warning When installing the unit, the ground connection must always be made first and disconnected last.
Chapter 3 Installing the Cisco AS5350 Setting Up the Chassis Attaching the Rubber Feet 37208 Figure 3-1 Universal gateway chassis bottom Rack-Mounting the Chassis This section describes how to rack-mount the chassis. The universal gateway arrives with 19-inch rack-mount brackets and larger brackets for use with a 23- or 24-inch rack (See Figure 3-2). The following information will help you plan your equipment rack configuration: Warning • Enclosed racks must have adequate ventilation.
Chapter 3 Installing the Cisco AS5350 Setting Up the Chassis Required Tools and Equipment You need the following tools and equipment to rack-mount the chassis: • Number 2 Phillips screwdriver (not included) • Medium flat-blade screwdriver (not included) • Screws for attaching the chassis to the rack (not included) • Standard rack-mount brackets (included) • Screws for attaching the brackets to the chassis (included) Standard Rack-Mount Brackets Bracket for 19-inch rack Bracket for 23-inch rack
Chapter 3 Installing the Cisco AS5350 Setting Up the Chassis Installing in a Rack Caution Do not use the handles on the dial feature cards to assist in lifting the chassis. To install the chassis into the equipment rack, follow this procedure: Step 1 With the mounting brackets attached to the chassis, support the chassis and align the holes in the brackets with the screw holes in the rack. (See Figure 3-4.) Step 2 Attach the chassis to the rack with the screws you have provided. (See Figure 3-4.
Chapter 3 Installing the Cisco AS5350 Connecting to the Network Cisco AS5350 Ground Lug Attachment 82735 Figure 3-5 Ground lug attachment Cisco AS5400 Ground Lug Attachment 82734 Figure 3-6 Ground lug attachment Connecting to the Network This section describes how to connect the Cisco AS5350 to your network. The cables required to connect the universal gateway to a network are not provided. For ordering information, contact customer service.
Chapter 3 Installing the Cisco AS5350 Connecting to the Network Caution If the universal gateway is configured with fewer than three DFCs, make sure that a blank slot cover is installed over each open slot to ensure proper airflow. Note The Cisco AS5350 arrives with all carrier cards and DFCs already installed, unless you order a card separately as a spare. Refer to the Cisco AS5350 Universal Gateway Card Installation Guide for card installation instructions. This document is available on Cisco.
Chapter 3 Installing the Cisco AS5350 Connecting to the Network Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Chapter 3 Installing the Cisco AS5350 Connecting to the Network Connecting an 8-Port DFC to a RJ-45 (T1) Jack P 0 P 1 P 2 P 3 P 4 P 5 P 6 P 7 56057 Figure 3-9 T1/E1 8 PRI connector Straight-through RJ-45-to-RJ-45 cable Note Use software commands to choose a specific port and the line termination on that port. For information on software commands, see the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide. This document is available on the Cisco.
Chapter 3 Installing the Cisco AS5350 Connecting to the Network 35673 Figure 3-10 Connecting a 2-Port or 4-Port DFC to an RJ-45 Jack RJ-45 jack E1 cable P 0 P 1 P 2 P 3 P 4 P 5 P 6 P 7 56058 Figure 3-11 Connecting an 8-Port DFC to an RJ-45 Jack T1/E1 8 PRI connector E1 cable RJ-45 jack Cisco AS5350 Universal Gateway Chassis Installation Guide 3-10 78-10754-03 0A
Chapter 3 Installing the Cisco AS5350 Connecting to the Console and Auxiliary Ports • Connect a synchronous serial port to a modem or a CSU/DSU with a serial transition cable. (See Figure 3-12.) 35675 Figure 3-12 Connecting to a CSU/DSU Synchronous serial port (DB-26) Internet CSU/DSU or other DCE or DTE Serial transition cable EIA/TIA-232, EIA/TIA-449, EIA/TIA-530A, EIA/TIA-530, V.35, or X.
Chapter 3 Installing the Cisco AS5350 Connecting to the Console and Auxiliary Ports Figure 3-13 Connecting the Console Terminal 35676 Console port (RJ-45) RJ-45-to-RJ-45 rollover cable PC (laptop) RJ-45 Connecting a Modem to the Auxiliary Port To connect a modem to the auxiliary port, follow this procedure: Step 1 Connect a modem to the auxiliary port on the Cisco AS5350 using an RJ-45 rollover cable with an RJ-45-to-DB-25 adapter. The adapter provided is labeled MODEM.
Chapter 3 Installing the Cisco AS5350 Connecting a Signal Generator to the BITS Port Figure 3-14 Connecting a Modem to the Auxiliary Port Modem 35677 RJ-45-to-RJ-45 rollover cable Auxiliary port (RJ-45) RJ-45-to-DB-25 adapter (labeled MODEM) Connecting a Signal Generator to the BITS Port Use a coaxial cable to connect a Timing Signal Generator (TSG) to the BITS port. The BITS port is used for external clocking. (See Figure 3-15.
Chapter 3 Installing the Cisco AS5350 Connecting an Alarm to the Alarm Port Connecting an Alarm to the Alarm Port To connect an alarm device to the alarm port, follow this procedure: Note The alarm connector is a 3-wire connector that plugs into a receptacle in the rear of the chassis. The connector is provided in the accessory kit that ships with the Cisco AS5350. Step 1 Insert the three pin alarm port connector (included in the accessory kit) into the alarm port terminal block.
Chapter 3 Installing the Cisco AS5350 Supplying Power Supplying Power The power system comprises an AC or DC power supply or a redundant AC or DC power supply, with internal cooling provided by two self-contained fans. Note The redundant power supply is supported in Cisco IOS Release 12.2(2)XB5 or later releases. Each power module is capable of supplying a maximum DC load of 150 watts, and is composed of four independent output voltages: 3.3V, 5V, 12V, and -12V.
Chapter 3 Installing the Cisco AS5350 Supplying Power Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.To see translations of the warnings that appear in the publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Chapter 3 Installing the Cisco AS5350 Supplying Power Warning The illustration shows the DC power supply terminal block. Wire the DC power supply using the appropriate wire terminations at the wiring end, as illustrated. The proper wiring sequence is ground to ground, return to return, and negative to negative. Note that the ground wire should always be connected first and disconnected last.
Chapter 3 Installing the Cisco AS5350 Supplying Power Figure 3-20 DC Power Supply Connections—Redundant Power Supply To DC source Power switch A- A+ B- B+ 82637 DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG Note This product is intended for installation in restricted access areas and is approved for connection using 12 or 14 AWG copper conductors only. The installation must comply with all applicable codes.
Chapter 3 Installing the Cisco AS5350 Where to Go Next Warning Step 3 After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. Power on the universal gateway. The internal power supply fan should power on.
Chapter 3 Installing the Cisco AS5350 Where to Go Next Cisco AS5350 Universal Gateway Chassis Installation Guide 3-20 78-10754-03 0A
C H A P T E R 4 Troubleshooting This chapter describes troubleshooting techniques for the Cisco AS5350. The chapter contains the following sections: • LEDs, page 4-1 • Monitoring Environment, page 4-3 • Troubleshooting Network Interfaces, page 4-6 • Replacing the Fan Tray, page 4-6 • Getting Help, page 4-12 LEDs The LEDs indicate the current operating condition of the Cisco AS5350.
Chapter 4 Troubleshooting LEDs Figure 4-1 Rear Panel LEDs T0 BITS T1 LNK BOARD OK LED ACTIVITY (ACT) LNK 35679 ACTIVITY (ACT) Table 4-1 Chassis LEDs Function LED State Description Alarm Alarm On An alarm error is detected. Fast Ethernet Activity (ACT) Flickering The Fast Ethernet LAN connection is transmitting and receiving data normally. Off The Fast Ethernet LAN connection is not transmitting or receiving data. On Fast Ethernet cable is connected properly.
Chapter 4 Troubleshooting Monitoring Environment Table 4-1 Chassis LEDs (continued) Function LED State Description Serial Ports T0, T1 Flickering Indicates data activity on the serial ports. Off The serial port connection is not transmitting or receiving data. ON Indicates a valid signal on the BITS port. BITS Port BITS Monitoring Environment The Cisco AS5350 contains temperature sensors to detect abnormal temperature conditions during system operation.
Chapter 4 Troubleshooting Monitoring Environment Displaying Environment Status You can use the command-line interface (CLI) to check environment monitoring status of the Cisco AS5350. To check environment monitoring, enter the show environment command in privileged EXEC mode, as follows: Router# show environment The display shown below appears on your console during normal operating conditions. The slot number corresponds to the DFC in that slot.
Chapter 4 Troubleshooting Monitoring Environment The display below appears on your console when the system reaches a critical state: Router# show environment Temperature: Temperature Reading: Temperature at inlet is measured as 62C/143F. Temperature at outlet is measured as 74C/165F. Temperature State: Temperature is in critical state. DFC Busyout/Power-down: A DFC is powered down. Slot:1, Type:NP60 DFC A DFC is busyout. Slot:2, Type:T1 2 PRI DFC A DFC is busyout.
Chapter 4 Troubleshooting Troubleshooting Network Interfaces Environmental monitor experienced the following events: Temperature:sensor failed. Fans:monitor dropped. Temperature:warning. Temperature:sensor recovered. Fans:monitor recovered. Fans:normal. Temperature:critical. Temperature:shutdown.
Chapter 4 Troubleshooting Replacing the Fan Tray Step 2 Position the chassis with the front panel facing you. (See Figure 4-3.) The front panel contains the fan tray. Figure 4-3 Cisco AS5350 Front Panel 35663 3 Step 3 Loosen the four screws securing the fan tray to the chassis. (See Figure 4-4.) Figure 4-4 Loosen Fan Tray Screws 35703 3 Step 4 Grasp the edge of the fan tray near the two end-screws and carefully pull it towards you. (See Figure 4-5.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-5 Pulling the Edge of the Fan Tray 35704 3 Figure 4-6 Fan Tray Power Connector Disconnecting From Receptacle 35941 3 Step 5 Slide the metal tabs located at the other end of the fan tray out of their slots. (See Figure 4-7.
Chapter 4 Troubleshooting Replacing the Fan Tray Figure 4-7 Slide Metal Tabs out of Slots Tabs 3 35705 3 Cisco AS5350 Universal Gateway Chassis Installation Guide 78-10754-03 0A 4-9
Chapter 4 Troubleshooting Replacing the Fan Tray Installing the Fan Tray To install the fan tray, follow this procedure: Step 1 Insert the metal tabs located at the end of the fan tray into their slots. (See Figure 4-8.) Use your left hand to hold that end of the fan tray against the chassis to ensure that the metal tabs do not slip out of their slots.
Chapter 4 Troubleshooting Replacing the Fan Tray Step 2 Use your right hand to rotate the other end of the fan tray towards the front panel of the chassis. Make sure the fan tray power connector slides into the receptacle. (See Figure 4-9.) Figure 4-9 Sliding the Fan Tray Power Connector into Receptacle 35942 3 Step 3 Carefully slide the fan tray connector into its receptacle until the fan tray touches the front panel. (See Figure 4-9.
Chapter 4 Troubleshooting Getting Help Step 4 Tighten the four screws to secure the fan tray to the chassis. (See Figure 4-10.) Figure 4-10 Tightening Fan Tray Screws 35709 3 Getting Help For information about technical support, onsite service, and exchange and repair services, refer to the “Obtaining Technical Assistance” section on page xiv.
A P P E N D I X A Replacing Memory Components This appendix contains procedures on how to replace memory chips in the Cisco AS5350 field-replaceable units. The appendix contains the following sections: • Removing the Chassis Cover, page A-1 • Replacing the Boot ROM, page A-4 • Replacing SDRAM DIMMs, page A-7 • Replacing Flash Memory SIMMs, page A-9 • Replacing the Chassis Cover, page A-12 Removing the Chassis Cover This section describes how to open the chassis by removing the chassis cover.
Appendix Removing the Chassis Cover NVRAM in the universal gateway uses an internal lithium battery to maintain data. Although this is not a field-serviceable component, we are required to provide the following safety warnings: Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Appendix Removing the Chassis Cover Step 4 Remove the five screws on the chassis cover, as shown in Figure A-1. Figure A-1 Removing the Chassis Cover Screws 35660 3 Step 5 Gently pry the cover off with a flat-blade screwdriver. Lift the chassis cover upward, as shown in Figure A-2, and pull it away from the tabs on the rear of the chassis.
Appendix Replacing the Boot ROM Replacing the Boot ROM To upgrade the boot ROM software to a new software image, you must replace the existing boot ROM. Required Tools and Equipment You will need the following tools and equipment: • ROM extraction tool • One boot ROM • ESD-preventive wrist strap Boot ROM Replacement Caution A PLCC-type boot ROM does not have pins that plug into the socket; instead, the contacts are on the sides of the boot ROM and along the inner sides of the socket.
Appendix Replacing the Boot ROM Step 6 Locate the boot ROM on the system board. (See Figure A-3.
Appendix Replacing the Boot ROM Step 7 Gently extract the old ROM with a PLCC-type ROM extraction tool and set the old boot ROM on a nonconducting surface. Do not use excessive force because the socket might break. (See Figure A-4.) Figure A-4 Extracting Boot ROM Squeeze here Squeeze here PLCC extractor slot PLCC socket Step 8 Caution PLCC PROM PLCC extractor slot H1579a PLCC extractor tool Insert the new boot ROM into the socket.
Appendix Replacing SDRAM DIMMs Replacing SDRAM DIMMs This section describes how to replace SDRAM DIMMs on the system board. You might need to upgrade the SDRAM DIMMs for the following reasons: • You have upgraded to a new Cisco IOS feature set or release that requires more memory. • You are using very large routing tables or many protocols (for example, when the universal gateway is set up as a connection device between large external networks and your internal network).
Appendix Replacing SDRAM DIMMs Step 6 Caution Pull the socket latches away from the DIMM, and then pull the DIMM out of the socket. (See Figure A-5.) The latches hold the DIMM tightly, so be careful not to break the socket. To prevent damage, do not press on the center of the DIMM. Handle the DIMM carefully. Removing and Replacing the SDRAM DIMM 35685 Figure A-5 Step 7 Position the new DIMM so that the polarization notch is located at the right end of the DIMM socket.
Appendix Replacing Flash Memory SIMMs Step 8 Insert the new SDRAM DIMM by sliding the end with the metal fingers into the DIMM socket, as shown in Figure A-6. Inserting the New SDRAM DIMM into the Socket 35688 Figure A-6 Step 9 Snap the latches into place. Do not use excessive force because the socket might break. Step 10 Replace the gateway chassis cover. (See the “Replacing the Chassis Cover” section on page A12.) Step 11 Power on the universal gateway.
Appendix Replacing Flash Memory SIMMs • The third Flash memory socket holds a SIMM for the boot helper image (rxboot) software. The SIMM can be 8 or 16 MB. – For boot memory, the total capacity is 16 MB (one, 16 MB SIMM). The Flash memory SIMMs must be purchased from Cisco. For ordering information, refer to the “Obtaining Technical Assistance” section on page xiv.
Appendix Replacing Flash Memory SIMMs Removing the Flash Memory SIMM 35689 Figure A-7 Caution Step 8 Some Flash memory SIMMs have the components mounted on the rear side. To prevent damage when you insert the SIMM, always use the polarization notch as a reference, not the position of the components on the SIMM. Insert the new SIMM by sliding the end with the metal fingers into the appropriate SIMM socket at approximately a 45-degree angle to the system board as shown in Figure A-8.
Appendix Replacing the Chassis Cover Step 10 Replace the gateway chassis cover. (See the instructions in the following section “Replacing the Chassis Cover.”) Step 11 Connect the gateway to a console terminal. Step 12 Power on the universal gateway. If any memory-related error messages appear, remove the Flash memory SIMM and reinstall it, taking care to seat the SIMM firmly in the socket. Replacing the Chassis Cover This section describes the procedure for replacing the chassis cover.
Appendix Replacing the Chassis Cover Step 3 Lower the front of the top cover to close the chassis, and ensure the following: • The chassis cover tabs fit under the edge of the chassis rear panel so that they are not exposed. • The chassis tabs fit under the chassis cover so that they are not exposed. • The chassis cover side tabs on both sides fit inside the chassis side panels so that they are not exposed. When the chassis cover is properly assembled, no tabs are visible. (See Figure A-10.
Appendix Replacing the Chassis Cover Cisco AS5350 Universal Gateway Chassis Installation Guide -14 78-10754-03 0A
A P P E N D I X B Replacing the Power Supply This appendix includes information on how to replace the power supply for the Cisco AS5350 and contains the following sections: • Safety Recommendations, page B-1 • Required Tools and Equipment, page B-2 • Removing the Chassis Cover, page B-3 • Removing the Old Power Supply, page B-6 • Installing the Power Supply, page B-10 • Replacing the Chassis Cover, page B-12 Overview The Cisco AS5350 universal gateway can have a single AC or DC power supply or
Appendix Required Tools and Equipment Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches).
Appendix Removing the Chassis Cover Removing the Chassis Cover You must open the universal gateway chassis to gain access to its interior components. To open the chassis cover, follow this procedure: Step 1 Warning Turn the power switch on the universal gateway off and disconnect site power. Note Note that the power switch is part of the power supply. Note If you are using a DC-powered unit, refer to Figure B-1 or Figure B-2 and complete the Step a through Step d.
Appendix Removing the Chassis Cover Figure B-2 DC Power Supply Connections—Redundant Power Supply To DC source Power switch A- A+ B- B+ 82637 DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG a. Loosen the five locking screws for the negative, return, and ground connectors on the DC connector. b. Remove the +48 VDC return wires from the DC connectors. c. Remove the -48 VDC wires into the DC negative connectors. d.
Appendix Removing the Chassis Cover Step 4 Remove the five screws on the chassis cover. (See Figure B-3.) Figure B-3 Removing the Chassis Cover Screws 35660 3 Step 5 Gently pry the cover off with a flat-blade screwdriver. Lift the chassis cover upward, as shown in Figure B-4, and pull it away from the tabs on the rear of the chassis.
Appendix Removing the Old Power Supply Removing the Old Power Supply This section describes how to remove the power supply. Note the following safety warnings before you remove the power supply: Warning Ultimate disposal of this product should be handled according to all national laws and regulations. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Appendix Removing the Old Power Supply Removing the Mounting Screw on the Single AC Power Supply Power supply Mounting screw Removing the Mounting Screw on the Redundant AC Power Supply Mounting screw 82078 Figure B-6 35664 Figure B-5 Step 3 Turn the universal gateway so that the front panel is facing you. Step 4 Lift the air separator out of the chassis. (See Figure B-7.
Appendix Removing the Old Power Supply Figure B-7 Removing the Air Separator Power supply 35692 3 Front panel Chassis bottom There are two power connectors on the power supply. One connects to the backplane and the other to the system board. (See Figure B-8.) Figure B-8 Power Supply Connectors Power supply 36016 Note Backplane connector System board connector Step 5 Disconnect both power supply connectors. Disconnect the backplane connector first, followed by the system board connector.
Appendix Removing the Old Power Supply Note The system board connector is located on the system board, below and left of the backplane connector. Figure B-9 Disconnecting the Power Connectors from the Backplane Power supply 35693 3 Front panel Power connector Chassis bottom Backplane Step 6 Slide the power supply toward the front panel to disengage the power supply from the chassis hooks. (See Figure B-10.) Remove the power supply from the chassis.
Appendix Installing the Power Supply Installing the Power Supply To install the power supply, follow this procedure: Step 1 Place the power supply as shown in Figure B-11, then slide it toward the rear panel. You will be able to feel the chassis hooks engage with the slots on the bottom of the power supply. The same procedure applies to both the AC and DC power supplies.
Appendix Installing the Power Supply Figure B-12 Reconnecting the Power Cables to the Backplane Power supply 35696 3 Front panel Power connector Chassis bottom Backplane Step 3 Replace the air separator, holding all cables to the right of the separator as you slip it into the chassis. (See Figure B-13.) Figure B-13 Replacing the Air Separator Power supply 36007 3 Front panel Chassis bottom Step 4 Reinstall the power supply mounting screw.
Appendix Replacing the Chassis Cover Replacing the Chassis Cover To replace the chassis cover, follow this procedure: Step 1 Place the chassis bottom so that the front panel is facing you. Step 2 Hold the chassis cover over the chassis bottom, and align each of the cover tabs with the chassis tabs at the top rear of the chassis, as shown in Figure B-14.
Appendix Replacing the Chassis Cover Step 5 If you installed a different type of power supply (AC or DC) than was originally installed in the universal gateway, place one of the power ratings labels that came in the plastic bag with the documentation directly over the power ratings information on the rear panel.
Appendix Replacing the Chassis Cover Caution Do not overtorque the terminal block contact screws. The recommended torque is 4.5 lb-in (0.50 N-m). Figure B-18 Connecting DC Power Supply—Redundant Power Supply To DC source Power switch A- A+ B- B+ 82637 DC connector Ground Source A - NEG Source B - RTN Source A - RTN Source B - NEG Note This product is intended for installation in restricted access areas and is approved for connection using 12 or 14 AWG copper conductors only.
Appendix Replacing the Chassis Cover Warning Step 9 b. Insert the +48 VDC return wires into the DC connectors (+) and tighten the locking screws. Ensure that no bare wire is exposed. c. Insert the -48 VDC wires into the DC negative connectors (-) and tighten the locking screws. Ensure that no bare wire is exposed. d. Make sure that the power supply wires are secured to cable strain-relief clamps with cable ties.
Appendix Replacing the Chassis Cover Cisco AS5350 Universal Gateway Chassis Installation Guide -16 78-10754-03 0A
A P P E N D I X C Cabling Specifications This appendix provides the following cabling and pinout information for the Cisco AS5350 universal gateway: • Console and Auxiliary Port Cables and Pinouts, page C-1 • Ethernet Port Pinouts, page C-5 • BITS Port Pinouts, page C-5 • Alarm Port Pinouts, page C-5 • Bantam Jack Port Pinouts, page C-5 Note This appendix provides cabling information for chassis connections only.
Appendix Console and Auxiliary Port Cables and Pinouts Identifying a Rollover Cable You can identify a rollover cable by comparing the two modular ends of the cable. Holding the cables side-by-side, with the tab at the back, the wire connected to the pin on the outside of the left plug should be the same color as the wire connected to the pin on the outside of the right plug. (See Figure C-1.
Appendix Console and Auxiliary Port Cables and Pinouts Table C-1 Console Port Signaling and Cabling Using a DB-9 Adapter Console Port RJ-45-to-RJ-45 (DTE) Rollover Cable RJ-45-to-DB-9 Terminal Adapter Console Device Signal RJ-45 Pin DB-9 Pin Signal 8 8 CTS RJ-45 Pin 1 RTS 1 DTR 2 7 6 DSR TxD 3 6 2 RxD GND 4 5 5 GND GND 5 4 5 GND RxD 6 3 3 TxD DSR 7 2 4 DTR 1 7 RTS CTS 8 1 1. Pin 1 is connected internally to pin 8.
Appendix Console and Auxiliary Port Cables and Pinouts Auxiliary Port Cables and Pinouts Use the RJ-45-to-RJ-45 rollover cable and RJ-45-to-DB-25 male DCE adapter (labeled MODEM) to connect the auxiliary port to a modem. Figure C-4 shows how to connect the auxiliary port to a modem. Table C-3 lists the pinouts for the asynchronous serial auxiliary port, the RJ-45-to-RJ-45 rollover cable, and the RJ-45-to-DB-25 male DCE adapter (labeled MODEM).
Appendix Ethernet Port Pinouts Ethernet Port Pinouts Table C-4 lists the pinouts for the Ethernet ports.
Appendix Bantam Jack Port Pinouts Cisco AS5350 Universal Gateway Chassis Installation Guide -6 78-10754-03 0A
I N D E X BITS port pinouts Numerics 10BASE-T port pinouts (table) C-5 C-5 BITS port pinouts (table) C-5 blank slot covers, caution 3-7 boot memory, size boot ROM, replacing A ACA permit requirements warning 3-9 AC circuit breaker (15A) warning AC power supply specifications 1-3 Cables 3-14 console port alarm port, description 2-5 rollover cable alarm port connection (figure) alarm port pinouts 3-14 C-5 C-1 alarm port screw torque 3-4 attaching the chassis to a 19-inch rack (figur
Index chassis LEDs, descriptions 4-2 console port description Cisco AS5350, installation 3-1 console port signaling and cabling using a DB-25 adapter (table) C-3 Cisco AS5350 Chassis (figure) A-13 Cisco AS5350 ground lug attachment (figure) Cisco AS5350 overview console port signaling and cabling using a DB-9 adapter (table) C-3 3-6 1-1 conventions, document Cisco AS5400 ground lug attachment (figure) connecting a modem to the auxiliary port connecting an alarm to the alarm port 2-5, 3-12 3-1
Index F Fan Tray caution Inserting the Flash Memory SIMM A-11 Inserting the Metal Tabs into Slots 4-10 Inserting the New SDRAM DIMM into the Socket 4-6 Inserting the Power Supply in the Chassis disconnecting power connector 4-8 B-10 Lifting the Power Supply Out of the Chassis B-9 installing 4-10 Loosen Fan tray screws replacing 4-6 Power Ratings Label for AC Power Supply B-13 Power Ratings Label for DC Power Supply B-13 tightening screws 4-12 fan tray metal tabs (figure) 4-9 fan tr
Index LEDs G alarm (description) ground connection first warning grounded equipment warning grounding lug 2-2, 3-2 4-2 BITS port (description) 3-1 chassis (table) 3-5 4-3 4-2 console/Auxiliary (description) descriptions 4-1 Fast Ethernet (description) H 4-2 rear panel (figure) 4-2 4-2 handling DIMMs, caution A-8 serial ports (description) handling SIMMs, caution A-10 system board status (description) hardware features, new help, getting troubleshooting xiii humidity specificatio
Index network voltages warning power warning B-1 4-6, A-2, B-2, B-6 new hardware features xiii preparing to connect to a network 2-3 No.
Index required tools, SDRAM replacement required tools, system code SIMM replacement restricted access area warning rollover cable (figure) Timesaver A-7 viii system board layout (figure) 3-2 system memory, size C-2 rollover cable, identifying Tips A-10 viii A-5 A-9 C-2 T S T1 card, connections Safety 3-8 Tables general guidelines with electricity 10BASE-T Port Pinouts 2-1 Alarm Port Pinouts 2-1 safety extra-low voltage (SELV) circuits warning safety recommendations A-1 screws,
Index W WAN connections 3-8 WAN connection to RJ-45c (figure) WAN interface options 1-3 WAN port voltages warning WAN port warning 3-8 3-8 2-3 Warnings ACA permit requirements 3-9 AC circuit breaker (15A) battery 2-2, 2-6 A-2 DC circuit breaker B-15 DC power supply circuit breaker DC power supply wiring 3-17, B-13 disconnect power supplies 3-3 disconnect telephone cables ground connection first 3-1 incorrect connection 3-1 installation instructions 2-2, B-6 ISDN connection 2-4 li
Index Cisco AS5350 Universal Gateway Chassis Installation Guide IN-8 78-10754-03 0A
