Catalyst 3560-C and 2960-C Switch Getting Started Guide • About This Guide • Box Contents • Running Express Setup • Managing the Switch • Installing the Switch • Connecting to the Switch Ports • In Case of Difficulty • Obtaining Documentation and Submitting a Service Request Catalyst 3560-C and 2960-C Switch Getting Started Guide OL-23802-02 1
Catalyst 3560-C and 2960-C Switch Getting Started Guide About This Guide This guide describes how to use Express Setup to initially configure your Catalyst 3560-C and 2960-C switches. It also covers switch management options, basic installation, port and module connection procedures, and troubleshooting. For additional installation and configuration information for the switch, see the Catalyst 3560-C and 2960-C documentation on Cisco.com.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Box Contents SYST STAT DPLX 1 2 SPD M ODE 3 SeriesPD 4 PoE 5 CONSOLE 6 PD 7 8 POW ER OVER ETHER NET 1 2 1 2 n tio e ta th en for C um ce 60 oc n 9 D lia 2 ct p nd es du om a tch ro C -C i P nd 60 Sw a 35 5 3 4 6 8 7 330856 9 10 1 Catalyst 2960-C switch1 6 Reset button cover 2 Mounting template 7 (Optional) Console cable2 3 Four rubber mounting feet 8 (Optional) USB cable2 4 Three number 8 Phillips pan-head screws
Catalyst 3560-C and 2960-C Switch Getting Started Guide Running Express Setup You should use Express Setup to enter the initial IP information. You can then access the switch through the IP address for further configuration. Note To use the CLI-based initial setup program, see Appendix C, “Configuring the Switch with the CLI Setup Program,” in the switch hardware guide. You need this equipment: Note • PC with Windows 2000, XP, Vista, or Windows Server 2003 • Web browser (Internet Explorer 6.0, 7.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Step 3 Approximately 30 seconds after the switch powers on, it begins the power-on self-test (POST), which can take up to 5 minutes. During POST, the SYSTEM LED blinks green, and the other LEDs turn green. When POST is complete, the SYSTEM LED turns green, and the other LEDs turn off. Troubleshooting: If the SYSTEM LED blinks green, does not turn green, or turns amber, contact your Cisco representative or reseller. The switch failed the POST.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Connect a Category 5 or 6 Ethernet cable to any 10/100 or 10/100/1000 Ethernet downlink port (such as port 1) on the switch front panel. Connect the other end of the cable to the Ethernet port on your PC.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Step 7 Enter the required settings in the Express Setup window. Note All entries must be in English letters. Required Fields In the Network Settings fields: • Note In the Management Interface (VLAN ID) field, the default is 1. We recommend that you use the default VLAN value. During Express Setup, VLAN 1 is the only VLAN on the switch. Enter a new VLAN ID only if you want to change the management interface through which you manage the switch.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Step 10 If you changed the static IP address on your PC in Step 1, change it to the previously configured static IP address. Step 11 You can now manage the switch by using the Cisco Network Assistant, the device manager, or both. See the “Managing the Switch” section on page 9 for information about configuring and managing the switch. You can display the device manager by following these steps: 1. Start a web browser on your PC or laptop. 2.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Managing the Switch After completing Express Setup and installing the switch in your network, you can use one of these options for further configuration: • Device Manager • Cisco Network Assistant • Command-Line Interface • Other Management Options Device Manager The simplest way to manage the switch is by using the device manager in the switch memory. This web interface offers quick configuration and monitoring.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Cisco Network Assistant Cisco Network Assistant is a software program that you download from Cisco.com and run on your PC. It offers advanced options for configuring and monitoring multiple devices, including switches, switch clusters, switch stacks, routers, and access points. Network Assistant is free—there is no charge to download, install, or use it. 1. Go to this Web address: http://www.cisco.com/en/US/products/ps5931/index.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Switch RJ-45 Console Port 1. Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. Connect the other end of the cable to the console port on the switch. 2. Start a terminal-emulation program on the PC. 3. Configure the PC terminal emulation software for 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control. 4. Use the CLI to enter commands to configure the switch.
Catalyst 3560-C and 2960-C Switch Getting Started Guide See the “Accessing Help Online” section on page 22 for a list of supporting documentation. Installing the Switch This section covers desk-mounting procedures. As examples, all the illustrations show the Catalyst 2960CPD-8PT-L switch.
Catalyst 3560-C and 2960-C Switch Getting Started Guide • Airflow around the switch and through the vents must be unrestricted. We strongly recommend that you allow at least 3 in. (7.6 cm) of clearance from the left, right, and top sides of the switch to avoid any flow blockage. If you are installing the switch in a rack, allow at least 1.75 in. (4 cm) of empty rack space above each switch.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Note For instructions on mounting the switch under a desk or on a wall, see the hardware installation guide on Cisco.com. To secure the switch on top of or under a desk or a shelf, use the mounting template and three mounting screws. 1. Position the mounting template on the mounting surface with the two side-by-side slots forward. Peel the adhesive strip off the bottom, and attach the template. 2. Use a 0.144-inch (3.
Catalyst 3560-C and 2960-C Switch Getting Started Guide SYST STAT D PLX 1 2 SPD 3 Series PD 4 PoE 5 C O NSO 6 PD 7 LE 8 PO W ER O VER ETH ERN ET 1 2 3 208781 1 2 1 Slides on this way 3 2 Screws 4. Place the switch onto the mounting screws, and slide it forward until it locks in place.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Connecting to the Switch Ports Connect to the 10/100 and 10/100/1000 Ports Step 2 When you connect to servers, workstations, IP phones, wireless access points, and routers, insert a straight-through, twisted four-pair, Category 5 cable in a switch 10/100/1000 port. Use a crossover, twisted four-pair, Category 5 cable when you connect to other switches, hubs, or repeaters.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Install the SFP Modules Some Catalyst 3560-C and 2960-C models have SFP module slots. Step 1 Grasp the module on the sides, and insert it into the switch slot until you feel the connector snap into place. C atalys t35 60 5 -C G Se ries Po E 6 7 8 9 208784 10 Step 2 Connect an appropriate cable to the module port. Connect the other cable end to the other device.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Connecting to PoE Devices You can connect the switch to IP devices such as IP phones and access points. Some switch models can power the IP device, depending upon the surplus power they have. See the switch hardware guide for information. Step 1 When you connect the 10/100 or 10/100/1000 downlink ports to IP phones, wireless access points, and so on, connect a straight-through, twisted four-pair, Category 5 cable to a switch port.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Troubleshooting Express Setup If Express Setup does not run, or if the Express Setup page does not appear in your browser: Did you verify that POST ran successfully before starting Express Setup? If not, make sure that only the SYST and STAT LEDs are green before you press the Mode button to enter the Express Setup mode. POST errors are usually fatal. Contact your Cisco technical support representative if your switch fails POST.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Did you connect the Ethernet cable to the console port instead of to a 10/100/1000 Ethernet port on the switch? If yes, disconnect the cable from the console port. Then connect the cable to an Ethernet port on the switch and on the PC. Wait 30 seconds before you enter 10.0.0.1 in the browser. Note The console port is outlined in blue, and the Ethernet port is outlined in yellow.
Catalyst 3560-C and 2960-C Switch Getting Started Guide To reset the switch in one of these ways: • Press the Reset button on the rear panel. • Press and hold the Mode button. The switch LEDs begin blinking after about 3 seconds. Continue holding down the Mode button. The LEDs stop blinking after 7 more seconds, and the switch reboots. The switch now behaves like an unconfigured switch.
Catalyst 3560-C and 2960-C Switch Getting Started Guide Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.
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