GETTING STARTED GUIDE Cisco Aironet 3502P Lightweight Access Point 1 About this Guide 2 Safety Instructions 3 Unpacking 4 Overview 5 Configuring the Access Point 6 Mounting the Access Point 7 Deploying the Access Point on the Wireless Network 8 Troubleshooting 9 Declarations of Conformity and Regulatory Information 10 Configuring DHCP Option 43 and DHCP Option 60 11 Access Point Specifications
1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3502P Access Point. This guide also provides mounting instructions and limited troubleshooting procedures. 2 Safety Instructions Translated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point. The translated warnings are also in the Translated Safety Warnings for Cisco Aironet Access Points, which is available on Cisco.
Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A. Statement 1005 Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use.
Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. – 3502P access point – Mounting bracket (selected when you ordered the access point) – Adjustable ceiling-rail clip (selected when you ordered the access point) 4 Overview The following illustrations show the access point connections and features.
1 2.4-GHz antenna connector B (labelled with black text) 4 5-GHz antenna connector A (labelled with blue text) 2 2.4-GHz antenna connector C (labelled with black text) 5 5-GHz antenna connector C (labelled with blue text) 3 2.
5 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This guide is available on Cisco.com.
Access points must be discovered by a controller before they can become an active part of the network. The 3502P access point supports these controller discovery processes: • Layer 3 CAPWAP discovery—Can occur on different subnets than the access point and uses IP addresses and UDP packets rather than MAC addresses used by Layer 2 discovery. • Over-the-air provisioning (OTAP)—This feature is supported by Cisco 4400 series controllers.
Note You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting the Access Point” section on page 12 for additional information. • Access point power options: power supplied by the recommended external power supply (Cisco AIR-PWR-B), a DC power supply, PoE from a network device, or a PoE power injector/hub (usually located in a wiring closet).
Pre-Installation Configuration Setup Figure 3 shows the pre-installation configuration setup. Figure 3 Pre-Installation Configuration Setup Controller Layer 3 devices 272488 Cisco Aironet access points Follow these steps to perform the pre-installation configuration. Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide. a.
e. CAPWAP UDP ports must not be blocked in the network. f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 13 for more information. Step 2 Apply power to the access point: a. The access point is 802.3af (15.
c. If the access point shuts down, check the power source. d. After the access point finds the Cisco wireless LAN controller, it attempts to download the new operating system code if the access point code version differs from the Cisco wireless LAN controller code version. While this is happening, the Status LED blinks dark blue. e. If the operating system download is successful, the access point reboots. Step 3 Configure the access point if required.
6 Mounting the Access Point Cisco Aironet 3502P access points can be mounted in several configurations, including on a suspended ceiling, on a hard ceiling or wall, on an elecrtical or network box, and above a suspended ceiling. However, because of the concentrated transmit power from the unit’s external antennas, only trained, professional installers should install the 3502P and its antennas. Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Note A Master Cisco wireless LAN controller should be used only for configuring access points and not in a working network. 8 Troubleshooting If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com.
Checking the Access Point LED Figure 4 shows the location of the access point Status LED. Figure 4 Access Point LED Location 272378 1 1 Status LED Table 1 shows the access point Status LED indications for various conditions.
Table 1 LED Status Indications (continued) Message Type Status LED Message Meaning Association status Green Normal operating condition, but no wireless client associated Blue Normal operating condition, at least one wireless client association Blinking blue Software upgrade in progress Cycling through green, red, and off Discovery/join process in progress Rapidly cycling through blue, green, and red Access point location command invoked Blinking red Ethernet link not operational in FlexConn
Troubleshooting the Access Point Join Process Access points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not enabled on the controller; the access point’s and controller’s regulatory domains don’t match, and so on. Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server.
• The access point is still connected to the same controller, and the global syslog server IP address configuration on the controller has been changed using the config ap syslog host global syslog_server_IP_address command. In this case, the controller sends the new global syslog server IP address to the access point.
Models Certification Numbers AIR-CAP3502P-A-K9 LDK102073P LDK102079P Manufacturer: Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. VCCI Statement for Japan Warning This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio Interference.
Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
Cisco Aironet Access Points are certified to the requirements of RSS-210. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. This device has been designed to operate with antennas having a maximum gain of up to 13 dBi for 2.4-GHz frequencies and up to 7 dBi in 5-GHz frequencies.
Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC 23
The following standards were applied: EMC—EN 301.489-1 v1.4.1; EN 301.489-17 v1.2.1 Health & Safety—EN60950-1: 2001; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance. The product carries the CE Mark: Declaration of Conformity for RF Exposure United States This system has been evaluated for RF exposure for Humans in reference to ANSI C 95.
Australia This system has been evaluated for RF exposure for Humans as referenced in the Australian Radiation Protection standard and has been evaluated to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to general bystander is 20cm (7.9 inches). Installations utilizing antennas with gain greater than 10 dBi will assure a separation distance of at least 30 cm.
network default-router dns-server Where: is the name of the DHCP pool, such as AP3502 is the network IP address where the controller resides, such as 10.0.15.1 is the subnet mask, such as 255.255.255.0 is the IP address of the default router, such as 10.0.0.1 is the IP address of the DNS server, such as 10.0.10.
Table 2 Access Point Specifications (continued) Category Specification Operating temperatures -4 to 131 degrees F (-20 to 55 degrees C) Storage temperature –22 to 185 degrees F (–30 to 85 degrees C) Humidity 10% to 90% (noncondensing) Antennas External Compliance The 3502P access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings. Safety UL 60950-1 CAN/CSA C22.2 No.
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