user manual

Nonsecure call

The phone is not protected on the Cisco Unified Communications Manager server and the call status

is nonsecure.

Then...If you want to...

Look for a security icon in the top right corner of the call activity

area, next to the call duration timer:

•

Authenticated call or conference

•

Encrypted call or conference

•

Nonsecure call or conference

Check the security level of a call or

conference

Listen for a secure indication tone at the beginning of the call:

•

Secure call status: If the phone is protected, the Play Secure

Indication Tone is enabled, and the call status is secure, a

secure indication tone plays on the protected phone at the

beginning of a call (three long beeps with pauses). The lock

icon indicates that the call is secure.

•

Nonsecure call status: If the phone is protected, the Play

Secure Indication Tone is enabled, and the call status is

nonsecure, a nonsecure indication tone plays on the protected

phone at the beginning of a call (six short beeps with brief

pauses). The play arrow icon indicates that the call is not

secure.

For more information, contact your system administrator.

Verify that the phone connection (call

status) is secure

Contact your system administrator.Determine whether secure calls can be

made in your company

There are interactions, restrictions, and limitations that affect how security features work on your phone. For

more information, contact your system administrator.

Cisco determines that a device that is engaged in a call is either trusted or untrusted. Lock or shield icons

are not displayed on your phone screen when a call is to or from an untrusted device, even though the call

might be secure.

Note