user manual

Direct, store, and retrieve active call at Assisted Directed Call Park number
Procedure
Step 1
During a call, tap the Direct Call Park button that displays an idle line status indicator.
Step 2
To retrieve the call, tap the flashing Direct Call Park button.
If your administrator has not configured a reversion directory number, the parked call reverts to the phone
that parked the call.
Call Pickup
Call Pickup enables you to answer a call that is ringing on a coworker’s phone by redirecting the call to your
phone. You might use Call Pickup if you share call-handling tasks with coworkers.
Tips
•
If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been
ringing for the longest time).
•
If you tap Pickup or Group Pickup and enter a line number, your phone picks up the ringing call on
that particular line (if available).
•
If you have multiple lines and want to pick up the call on a nonprimary line, first tap the line button for
the desired line, then tap Pickup or Group Pickup.
•
Depending on how your phone is configured, you might receive an audio or visual alert about a call to
your pickup group.
Answer call ringing on another extension within Call Pickup group
Procedure
Step 1
Tap Pickup.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, tap Answer to connect to the call.
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
38 OL-28931-01
Calling tasks
Call Pickup