Universal Gateway Chassis Installation Guide

CHAPTER

4-1

Cisco AS5350XM Universal Gateway Chassis Installation Guide

OL-6417-02

Troubleshooting

This chapter describes troubleshooting techniques for the Cisco AS5350XM universal gateway and

contains the following sections:

• LEDs, page 4-1

• Monitoring the Environment, page 4-2

• Troubleshooting Network Interfaces, page 4-5

• Replacing the Fan Tray, page 4-5

• Getting Help, page 4-10

LEDs

The LEDs indicate the current operating condition of the Cisco AS5350XM universal gateway. You can

observe the LEDs, note any fault condition that the product is encountering, and then contact your

system administrator or a customer service representative (see the “Obtaining Technical Assistance”

section on page xvii) if necessary. See Figure 4-1 for a diagram illustrating the rear panel LEDs and

Table 4-1 for a description of the LEDs.

For information about LEDs and troubleshooting Cisco AS5350XM universal gateway dial feature

cards, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide.

This document is available on Cisco.com. (See the “Obtaining Documentation” section on page xiv.)

Figure 4-1 Rear Panel LEDs

ACTIVITY (ACT)

LNK

BITS

BOARD OK

LED

ACTIVITY (ACT)

LNK

35679