User's Manual
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phones
- Understanding the Cisco Unified IP Phone 7962G and 7942G 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?
- Understanding Security Features for Cisco Unified IP Phones
- Reducing Power Consumption on the Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phones on Your Network
- Understanding Interactions with Other Cisco Unified IP Telephony Products
- Providing Power to the Cisco Unified IP Phones
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address for a Cisco Unified IP Phones
- Setting Up the Cisco Unified IP Phones
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phones
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phones
- Configuring Settings on the Cisco Unified IP Phones
- Configuration Menus on the Cisco Unified IP Phones
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration Menu
- SIP Configuration Menu for SIP Phones Only
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration Menu
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Cisco Unified IP Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Enabling EnergyWise on the Cisco Unified IP Phone
- Customizing the Cisco Unified IP Phones
- Monitoring the Cisco Unified IP Phones Remotely
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Symptom: The Cisco Unified IP Phone Displays the Message Security Error
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phones
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phones
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Cisco Unified IP Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for Cisco Unified IP Phone
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

Index
IN-7
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
User Locale Char Set 4-24
User Locale Version 4-24
Locale Installer C-1
localization
Installing the Cisco Unified Communications Manager
Locale Installer
C-1
phone button overlays for C-1
logging, missed call 5-14, B-4
Logging Display 4-32
log out
hunt groups
B-3
Log server 4-36, 9-12
IPv6 Log server 4-38
M
MAC address 2-13, 4-6
malicious caller identification (MCID) 5-14
malicious call ID B-3
manufacturing installed certificate (MIC) 1-14
Media Configuration menu
about
4-28
options
Headset Enabled
4-28
Recording Tone 4-29
Recording Tone Duration 4-30
Recording Tone Local Volume 4-29
Recording Tone Remote Volume 4-29
Speaker Enabled 4-28
Video Capability Enabled 4-28
Wireless Headset Hookswitch Control
Enabled
4-28
media encryption 1-14
meet-me conference 5-14, B-3
messages button, description of 1-4
Messages URL 4-23
message waiting 5-14
metrics, voice quality 7-12
MIC 1-14
missed call logging 5-14, B-4
MLPP B-4
mobile connect 5-12, 5-14
mobile voice access 5-14
Model Information screen 8-1
multilevel precedence and preemption B-4
multilevel precedence and preemption (MLPP) 5-15
multiple calls per line B-4
multiple calls per line appearance 5-15
music-on-hold 5-15
mute 5-15, B-4
mute button, description of 1-5
N
native VLAN 2-3
navigation button, description of 1-5
Network Configuration menu
about
4-5
displaying 4-2
editing values 4-3, 8-17
Host Name 4-6
IPv4
Alternate TFTP
4-11
BOOTP Server 4-13
Default Router 1-5 4-10
DHCP 4-9
DHCP Address Released 4-11
DHCP Server 4-10
DNS Server 1-5 4-10
IP Address 4-9
Subnet Mask 4-10
TFTP Server 1 4-12
TFTP Server 2 4-13
IPv6
DHCPv6
4-14
DHCPv6 Address Released 4-15
IPv6 Address 4-14
IPv6 Alternate TFTP 4-15










