User's Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
Status Menu
Expansion Module Status Screen
The Expansion Module Status screen displays information about each Cisco Unified IP Phone
Expansion Module that is connected to the phone.
Table 8-5 explains the information that is displayed on this screen for each connected expansion module.
You can use this information to troubleshoot the expansion module, if necessary. In the Expansion
Module Stats screen, a statistic preceded by “A” is for the first expansion module. A statistic preceded
by “B” is for the second expansion module.
To display the Expansion Module Status screen, follow these steps:
Procedure
Step 1 Press the Settings button
Step 2 Select Status
Step 3 Select Expansion Module
Step 4 To exit the Expansion Module screen, press the Exit softkey.
Ta b l e 8-4 Firmware Version Information
Item Description
Load File Load file running on the phone
App Load ID Identifies the JAR file running on the phone
JVM Load ID Identifies the Java Virtual Machine (JVM) running on the
phone
OS Load ID Identifies the operating system running on the phone
Boot Load ID Identifies the factory-installed load running on the phone
Expansion Module 1
Expansion Module 2
Identifies the load running on the Expansion Modules, if
connected to a SIP or SCCP phone
DSP Load ID Identifies the digital signal processor (DSP) software
version used
Ta b l e 8-5 Expansion Module Statistics
Item Description
Link State Overall expansion module status
RX Discarded Bytes Number of bytes discarded due to errors
RX Length Err Number of packets discarded due to improper length
RX Checksum Err Number of packets discarded due to invalid checksum information
RX Invalid Message Number of packets that have been discarded because a message was invalid or
unsupported