User's Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 7 Monitoring the Cisco Unified IP Phones Remotely
Streaming Statistics
Rcvr Lost Packets Total number of RTP data packets that have been lost since starting receiving data on this
connection. Defined as the number of expected packets less the number of packets actually
received, where the number of received packets includes any that are late or duplicate. The
value displays as 0 if the connection was set to send-only mode.
Avg Jitter Estimate of mean deviation of the RTP data packet inter-arrival time, measured in
milliseconds. The value displays as 0 if the connection was set to send-only mode.
Rcvr Codec Type of audio encoding used for the received stream.
Rcvr Reports Sent
1
Number of times the RTCP Receiver Reports have been sent.
Rcvr Report Time Sent
1
Internal time stamp indication when a RTCP Receiver Report was sent.
Rcvr Packets Total number of RTP data packets received by the phone since starting receiving data on
this connection. Includes packets received from different sources if this is a multicast call.
The value displays as 0 if the connection was set to send-only mode.
Rcvr Octets Total number of payload octets received in RTP data packets by the device since starting
reception on the connection. Includes packets received from different sources if this is a
multicast call. The value displays as 0 if the connection was set to send-only mode.
MOS LQK Score that is an objective estimate of the mean opinion score (MOS) for listening quality
(LQK) that rates from 5 (excellent) to 1
(bad). This score is based on audible concealment
events due to frame loss in the preceding 8-second interval of the voice stream. For more
information, see
Monitoring the Voice Quality of Calls, page 9-15.
Note The MOS LQK score can vary based on the type of codec that the
Cisco
Unified IP Phone uses.
Avg MOS LQK Average MOS LQK score observed for the entire voice stream.
Min MOS LQK Lowest MOS LQK score observed from start of the voice stream.
Max MOS LQK Baseline or highest MOS LQK score observed from start of the voice stream.
These codecs on the Cisco Unified IP Phones 7962G and 7942G provide the following
maximum MOS LQK score under normal conditions with no frame loss:
• G.711 gives 4.5
• G.722 gives 4.5
• G.728/iLBC gives 3.9
• G.729 A/AB gives 3.8
These codecs on the Cisco Unified IP Phones 7961G/G-GE and 7941G/41G-GE provide
the following maximum MOS LQK score under normal conditions with no frame loss:
• G.711 gives 4.5
• G.729 A /AB gives 3.7
MOS LQK Version Version of the Cisco proprietary algorithm used to calculate MOS LQK scores.
Cumulative Conceal Ratio Total number of concealment frames divided by total number of speech frames received
from start of the voice stream.
Interval Conceal Ratio Ratio of concealment frames to speech frames in preceding 3-second interval of active
speech. If using voice activity detection (VAD), a longer interval might be required to
accumulate 3 seconds of active speech.
Table 7-5 Streaming Statistics Area Items (continued)
Item Description