User's Manual
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phones
- Understanding the Cisco Unified IP Phone 7962G and 7942G 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?
- Understanding Security Features for Cisco Unified IP Phones
- Reducing Power Consumption on the Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phones on Your Network
- Understanding Interactions with Other Cisco Unified IP Telephony Products
- Providing Power to the Cisco Unified IP Phones
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address for a Cisco Unified IP Phones
- Setting Up the Cisco Unified IP Phones
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phones
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phones
- Configuring Settings on the Cisco Unified IP Phones
- Configuration Menus on the Cisco Unified IP Phones
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration Menu
- SIP Configuration Menu for SIP Phones Only
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration Menu
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Cisco Unified IP Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Enabling EnergyWise on the Cisco Unified IP Phone
- Customizing the Cisco Unified IP Phones
- Monitoring the Cisco Unified IP Phones Remotely
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Symptom: The Cisco Unified IP Phone Displays the Message Security Error
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phones
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phones
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Cisco Unified IP Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for Cisco Unified IP Phone
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 7 Monitoring the Cisco Unified IP Phones Remotely
Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols
Configuring the Cisco Unified IP Phone to use HTTP/HTTPS
Protocols
The Cisco Unified IP Phone can be configured to use:
• The HTTPS protocol only—Phone web access uses https://IP_address
• The HTTP or HTTPS protocols—Phone web access uses http://IP_address or https://IP_address
Device Information
The Device Information area on a phone’s web page displays device settings and related information for
the phone.
Table 7-1 describes these items.
To display the Device Information area, access the web page for the phone as described in the Accessing
the Web Page for a Phone, page 7-2, and then click the Device Information hyperlink.
Ta b l e 7-1 Device Information Area Items
Item Description
MAC Address Media Access Control (MAC) address of the phone
Host Name Unique, fixed name that is automatically assigned to the phone based on the MAC address
Phone DN Directory number assigned to the phone
App Load ID Identifier of the firmware running on the phone
Boot Load ID Identifier of the factory-installed load running on the phone
Ve r si on Version of the firmware running on the phone
Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module, if connected to the phone
Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module, if connected to the phone
Hardware Revision Revision value of the phone hardware
Serial Number Serial number of the phone
Model Number Model number of the phone
Message Waiting Indicates if there is a voice message waiting on any line for this phone
UDI Displays the following Cisco Unique Device Identifier (UDI) information about the phone:
• Device Type—Indicates hardware type. For example, phone displays for all phone models
• Device Description—Displays the name of the phone associated with the indicated model type
• Product Identifier—Specifies the phone model
• Version Identifier—Represents the hardware version of the phone
The Version Identifier field might display a blank screen if the user is using an older model Cisco
Unified IP Phone, because the hardware does not provide this information.
• Serial Number—Displays the unique serial number of the phone
Time Time obtained from the Date/Time Group in Cisco Unified Communications Manager to which the
phone belongs










