User's Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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Chapter 5 Configuring Features, Templates, Services, and Users
Setting Up Services
Setting Up Services
The Services button on the Cisco Unified IP Phones gives users access to Cisco Unified IP Phone
Services. You can also assign services to the programmable buttons on the phone. These services
comprise XML applications that enable the display of interactive content with text and graphics on the
phone. Examples of services include local movie times, stock quotes, and weather reports.
Before a user can access any service,
• You must use Cisco Unified Communications Manager Administration to configure available
services.
• The user must subscribe to services by using the Cisco Unified Communications Manager User
Options application. This web-based application provides a graphical user interface (GUI) for
limited, end user configuration of IP Phone applications.
Before you set up services, gather the URLs for the sites you want to set up and verify that users can
access those sites from your corporate IP telephony network.
To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified
Communications Manager Administration. See Cisco Unified
Communications Manager
Administration Guide and to Cisco Unified Communications Manager System Guide for more
information.
After you configure these services, verify that your users have access to the Cisco Unified CM User
Options web-based application, from which they can select and subscribe to configured services. See
How Users Subscribe to Services and Configure Phone Features, page A-3 for a summary of the
information that you must provide to end users.
Cisco Unified IP Phones can support up to four HTTP/HTTPS active client connections and up to four
HTTP/HTTPS active server connections at one time. A few examples of HTTP/HTTPS services include:
• Extension Mobility
• Directories
• Messages
Note To configure extension mobility services for users, see Cisco Unified Communications Manager
Features and Services Guide.
Adding Users to Cisco Unified Communications Manager
Adding users to Cisco Unified Communications Manager allows you to display and maintain
information about users and allows each user to perform these tasks:
• Access the corporate directory and other customized directories from a Cisco Unified IP Phone.
• Create a personal directory.
• Set up speed dial and call forwarding numbers.
• Subscribe to services that are accessible from a Cisco Unified IP Phone.
You can add users to Cisco Unified Communications Manager using either of these methods:
• To add users individually, choose User Management > End User from Cisco Unified
Communications Manager Administration.