User's Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Silent Monitoring Allows a supervisor to silently monitor an active
call. The supervisor cannot be heard by either party
on the call. The user might hear a monitoring
audible alert tone during a call when it is being
monitored.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being monitored.
Note When an active call is being monitored or
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
For more information, see Cisco Unified
Communications Manager Features and
Services Guide,
Monitoring and Recording.
Single Button Barge Allows users to press a line key to Barge or cBarge
into a remote-in-use call on a shared line.
For more information, see:
• Cisco Unified Communications Manager
Administration Guide,
Device Pool
Configuration.
• Cisco Unified Communications Manager
System Guide,
Cisco Unified IP Phones.
• Cisco Unified Communications Manager
Features and Services Guide,
Barge and
Privacy.
Speed-dialing Dials a specified number that has been previously
stored.
For more information see:
• Cisco Unified Communications Manager
Administration Guide,
Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide,
Cisco Unified IP Phones.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference