User's Manual

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Multilevel Precedence
and Preemption
(MLPP)
(SCCP phones only)
Provides a method of prioritizing calls within your
phone system. Use this feature when users work in
an environment where they need to make and
receive urgent or critical calls.
For more information see Cisco Unified
Communications Manager Features and
Services Guide,
Multilevel Precedence and
Preemption.
Multiple calls per line
appearance
Each line can support multiple calls. Only one call
can be active at any time; other calls are
automatically placed on hold.
For more information see Cisco Unified
Communications Manager System Guide,
Understanding Directory Numbers.
Music on hold Plays music while callers are on hold. For more information see Cisco Unified
Communications Manager Features and
Services Guide,
Music On Hold.
Mute Mutes the microphone located in the active handset
or headset.
Requires no configuration.
Onhook call transfer Allows a user to press a single Transfer softkey and
then go on hook to complete a call transfer.
For more information see Cisco Unified
Communications Manager System Guide,
Cisco Unified IP Phones.
Onhook predialing Allows a user to dial a number without going off
hook. The user can then either pick up the handset
or press the Dial softkey.
For more information, see Cisco Unified IP
Phone Guide, Basic Call Handling.
Other group pickup Allows a user to answer a call ringing on a phone
in another group that is associated with the user's
group.
For more information see Cisco Unified
Communications Manager Features and
Services Guide,
Call Pickup.
Phone secure web
access
Enables a user to securely access the web with the
use of a phone trust store called “phone-trust.”
Cisco Unified Communications Manager
Security Guide,
Product Security Overview.
Plus Dialing Allows the user to dial E.164 numbers prefixed
with a “+”
sign.
To dial the + sign, the user needs to press and hold
the “*” key for at least 1 second. This applies to
dialing the first digit for an on-hook or off-hook
call only.
Requires no configuration.
Presence-enabled
directories
Allows a user to monitor the call state of another
directory number (DN) listed in call logs,
speed-dials, and corporate directories. The Busy
Lamp Field (BLF) for the DN displays the call
state.
For more information, see Cisco Unified
Communications Manager Features and
Services Guide,
Presence.
Private Line
Automated Ringdown
(PLAR)
The Cisco Unified Communications Manager
administrator can configure a phone number that
the Cisco Unified
IP Phone dials as soon as the
handset goes off hook. This can be useful for
phones that are designated for calling emergency
or “hotline” numbers.
See the Configuring PLAR section in
Directory Number Configuration in
Cisco Unified Communications Manager
Administration Guide, for instructions on how
to configure PLAR.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference