User's Manual
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phones
- Understanding the Cisco Unified IP Phone 7962G and 7942G 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?
- Understanding Security Features for Cisco Unified IP Phones
- Reducing Power Consumption on the Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phones on Your Network
- Understanding Interactions with Other Cisco Unified IP Telephony Products
- Providing Power to the Cisco Unified IP Phones
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address for a Cisco Unified IP Phones
- Setting Up the Cisco Unified IP Phones
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phones
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phones
- Configuring Settings on the Cisco Unified IP Phones
- Configuration Menus on the Cisco Unified IP Phones
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration Menu
- SIP Configuration Menu for SIP Phones Only
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration Menu
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Cisco Unified IP Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Enabling EnergyWise on the Cisco Unified IP Phone
- Customizing the Cisco Unified IP Phones
- Monitoring the Cisco Unified IP Phones Remotely
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Symptom: The Cisco Unified IP Phone Displays the Message Security Error
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phones
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phones
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Cisco Unified IP Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for Cisco Unified IP Phone
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 4 Configuring Settings on the Cisco Unified IP Phones
Security Configuration Menu
CTL File Submenu
The CTL File screen includes the options described in Table 4-21.
If a CTL file is installed on the phone, you can access the CTL File submenu by pressing the Settings
button and choosing Security Configuration
> Trust List.
To exit the CTL File submenu, press the Exit softkey.
VPN Configuration Allows you to configure VPN configuration for
this phone.
(Supported only for the Cisco Unified IP Phone
7942G, 7945G, and 7962G.)
For more information, see the Cisco Unified
Communications Manager Security Guide,
Virtual Private Network Configuration.
802.1X
Authentication
Allows you to enable 802.1X authentication for
this phone.
See 802.1X Authentication and Status, page 4-44.
802.1X
Authentication Status
Displays real-time status progress of the 802.1X
authentication transaction.
Display only—Cannot configure.
Table 4-20 Security Menu Settings (continued)
Option Description To Change
Ta b l e 4-21 CTL File Settings
Option Description To Change
Unified CM/TFTP
Server
Common Name (from the Cisco Unified
Communications Manager Certificate) of a Cisco
Unified Communications Manager and TFTP
server used by the phone. Also displays a
certificate icon
if a certificate is installed
for this server.
If neither the primary TFTP (TFTP Server 1)
server nor the backup TFTP server (TFTP Server
2) is listed in the CTL file, you must unlock the
CTL file before you can save changes that you
make to the TFTP Server 1 option or to the TFTP
Server 2 option on the Network Configuration
menu.
For information about changing these options, see
Network Configuration Menu, page 4-5.
Application Server Common Name (from the Cisco Unified
Communications Manager Certificate) of the
trusted application server used by the phone.
Also displays a certificate
icon.
A phone-trust certificate is used to authenticate
application servers with which the phone
communicates.
One Application Server menu item appears for
each phone-trust store whose certificates have
been uploaded into Cisco Unified OS
Administration and later downloaded into the
phone’s CTL file.
For more information about phone-trust
certificates, see the following manuals:
• Cisco Unified Communications Operating
System Administration Guide,
Security.
• Cisco Unified Communications Manager
Security Guide,
Security Overview.










