User's Manual
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phones
- Understanding the Cisco Unified IP Phone 7962G and 7942G 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G?
- Understanding Security Features for Cisco Unified IP Phones
- Reducing Power Consumption on the Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phones on Your Network
- Understanding Interactions with Other Cisco Unified IP Telephony Products
- Providing Power to the Cisco Unified IP Phones
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address for a Cisco Unified IP Phones
- Setting Up the Cisco Unified IP Phones
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phones
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phones
- Configuring Settings on the Cisco Unified IP Phones
- Configuration Menus on the Cisco Unified IP Phones
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration Menu
- SIP Configuration Menu for SIP Phones Only
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration Menu
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Cisco Unified IP Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Enabling EnergyWise on the Cisco Unified IP Phone
- Customizing the Cisco Unified IP Phones
- Monitoring the Cisco Unified IP Phones Remotely
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Symptom: The Cisco Unified IP Phone Displays the Message Security Error
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phones
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phones
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Cisco Unified IP Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials for SCCP Phones Only
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for Cisco Unified IP Phone
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-23091-01
Chapter 4 Configuring Settings on the Cisco Unified IP Phones
Device Configuration Menu
LLDP-MED: SW Port Enables and disables Link Layer Discovery
Protocol Media Endpoint Discovery (LLDP-MED)
on the switch port. Use this setting to force the
phone to use a specific discovery protocol, which
should match the protocol supported by the switch.
Settings include:
• Enabled—default
• Disabled
From Cisco Unified Communications Manager
Administration, choose
Device
> Phone > Phone Configuration.
LLDP Asset ID Identifies the asset ID assigned to the phone for
inventory management.
From Cisco Unified Communications Manager
Administration, choose Device
> Phone >
Phone Configuration.
Wireless Headset
Hookswitch Control
Enables users to receive notifications of incoming
calls and answer or end calls while working in a
wireless environment.
From Cisco Unified Communications Manager
Administration, choose Device > Phone >
Phone Configuration.
LLDP Power Priority Advertises the phone’s power priority to the
switch, enabling the switch to appropriately
provide power to the phones. Settings include:
• Unknown—default
• Low
• High
• Critical
From Cisco Unified Communications Manager
Administration, choose
Device
> Phone > Phone Configuration.
IP Addressing Mode Displays the IP addressing mode that is available
on the phone—IPv4 only, IPv6 only, or IPv4 and
IPv6.
From Cisco Unified Communications Manager
Administration, choose Device
> Device
Settings
> Common Device Configuration.
IP Addressing Mode
Preference for
Signaling
Indicates the IP address version that the phone uses
during signaling with Cisco Unified
Communications Manager when both IPv4 and
IPv6 are available on the phone.
Displays one of the following options on the
phone:
• Use System Default—The dual-stack phone
uses the default system addressing
• IPv4—The dual-stack phone prefers to
establish a connection via an IPv4 address
during a signaling event
• IPv6—The dual-stack phone prefers to
establish a connection via an IPv6 address
during a signaling event
Default: Use System Default
From Cisco Unified Communications Manager
Administration, choose Device
> Device
Settings
> Common Device Configuration.
Table 4-19 Network Configuration Menu Options (continued)
Option Description To Change










