Network Router User Manual
Troubleshooting 3-5
Before You Call Your Cisco Reseller
Before You Call Your Cisco Reseller
Some of the solutions in this chapter instruct you to contact your Cisco reseller. Before you
do so, have the following information ready:
• Router model and serial number (on the back panel)
• Maintenance agreement or warranty information
• Date you received your router
• Brief description of the problem
• Brief description of the steps you have taken to solve the problem