IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 9
Getting Started
Using this Guide
This guide provides you with an overview of the features available on your phone. You can read it
completely for a solid understanding of your phone’s capabilities, or refer to the table below for
pointers to commonly used sections.
If you want to... Then...
Explore your phone on your own Press on the phone when you need assistance.
Review safety information See Safety and Performance Information, page 10.
Connect your phone See Connecting Your Phone, page 12.
Use your phone after it is installed Start with An Overview of Your Phone, page 15.
Learn what the button lights
mean
See Understanding Buttons and Hardware, page 15.
Learn about the display See Understanding Lines and Calls, page 18.
Make calls See Placing a Call—Basic Options, page 24.
Put calls on hold See Using Hold and Resume, page 30.
Mute calls See Using Mute, page 31.
Transfer calls See Transferring Calls, page 33.
Make conference calls See Making Conference Calls, page 36.
Set up speed dialing See Speed Dialing, page 42.
Share a phone number See Using a Shared Line, page 45.
Use your phone as a
speakerphone
See Using a Handset, Headset, and Speakerphone, page 55.
Change the ring volume or tone See Changing Phone Settings, page 63.
View your missed calls See Using Call Logs and Directories, page 57.
Listen to your voice messages See Accessing Voice Messages, page 65.
See softkey and icon definitions See the Quick Reference Card in the front of this guide.