IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 5
Contents
Getting Started 9
Using this Guide 9
Finding Additional Information 10
Safety and Performance Information 10
Cisco Product Security Overview 11
Accessibility Features 11
Connecting Your Phone 12
An Overview of Your Phone 15
Understanding Buttons and Hardware 15
Understanding Lines and Calls 18
Understanding Line and Call Icons 19
Understanding Phone Screen Features 20
Cleaning the Phone Screen 21
Understanding Feature Buttons and Menus 21
Accessing the Help System on Your Phone 22
Understanding Feature Availability 22
Understanding SIP vs. SCCP 23
Basic Call Handling 24
Placing a Call—Basic Options 24
Placing a Call—Additional Options 25
Answering a Call 28
Ending a Call 29
Using Hold and Resume 30
Using Mute 31
Switching Between Multiple Calls 31