IP Phone User Manual
Table Of Contents
- Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
- Common Phone Tasks
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Using Call Logs and Directories
- Changing Phone Settings
- Accessing Voice Messages
- Using the Cisco Unified CM User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Advanced Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 47
Single-button and Multi-touch Barge
Your system administrator determines whether the barge feature on your phone (cBarge or Barge)
operates as a single-button or multi-touch feature.
• Single button barge allows you to press a line button to barge a call (SCCP phones only).
• Multi-touch barge allows you to view call information before barging.
Using Barge Features
The table below describes how to use barge features (cBarge or Barge) to add yourself to a call on a
shared line.
Tips
• When you barge a call, other parties might hear a beep tone announcing your presence. With
cBarge, other parties hear a brief audio interruption and the phone screen changes to display
conference details.
• If a phone that is using the shared line has Privacy enabled, call information and barge softkeys
will not appear on the other phones that share the line.
• If a phone that is using the shared line has Privacy disabled and it is configured with Private Line
Automated Ringdown (PLAR), the barge and cBarge features will still be available.
• You will be disconnected from a call that you have joined using Barge if the call is put on hold,
transferred, or turned into a conference call.
If you want to... Then...
See if the shared line is
in use
Look for the remote-in-use icon next to a red line button .
Add yourself to a call
on a shared line
Press the red line button for the shared line.
One of the following occurs:
• You are added to the call.
• A window opens on your phone screen prompting you to select the call
that you want to barge. Press Barge or cBarge to complete the action.
(You may need to press the more softkey to display Barge or cBarge.)
View conference
participants (if you
used cBarge)
See Viewing or Removing Conference Participants, page 40.